Max Guitar Avaliações 

915
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ik heb vrijdag een gitaar bij Max Guitar shop in Scheveningen gekocht en kwam er achter dat het niet zo klonk als ik wilde. Dus ik heb gebeld op zaterdag en het verteld dat ik het wilde ruilen en dat... Ver mais

Avaliado com 5 de um total de 5 estrelas

Robbert (and his team at Max Guitar) just delivered me a beautiful Lakewood M-32cp guitar. Reasonable trade-in offers and great service keeps me coming back to them. After a CS Fender strat hardtail,... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’ve contacted Max Guitar for a possible trade in via WhatsApp and was answered very quickly. Robert and his team offer fair prices with excellent service. The guitar delivered to me was in the condit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sie ist da. Meine neue Liebe, die Ultra Telecaster Texas Tea 1 Texas Tea Rosewood fingerboard .....Was für ein geiler Laden ist MaxGuitar. Super schnelle Abwicklung/Lieferung inklusive Top-Fenderko... Ver mais

Detalhes da empresa

Escrito pela empresa

Max Guitar is a specialist guitar store located in The Hague, at the Scheveningen harbour. The company focuses on guitars, amplifiers, effects, and related accessories and serves both in-store and international online customers. All staff members are musicians or audiophiles, providing product advice based on practical experience. The store carries a large and varied selection of electric, acoustic, and bass guitars, along with amplifiers and pedals from a wide range of manufacturers. Max Guitar combines a broad inventory with a boutique-style approach, allowing customers to test and compare equipment in a professional environment. Max Guitar also offers in-house technical services. Experienced luthiers handle guitar setups, repairs, modifications, and custom work. Instruments are inspected and adjusted before shipment when required, helping ensure consistent quality for online orders. Product selection is based on build quality, durability, and long-term usability. The company places emphasis on sustainable products and reliable brands rather than short-term trends. Clear communication and accurate product information are part of its standard service. By combining retail, technical expertise, and musician-led advice, Max Guitar operates as a full-service guitar specialist for players at different experience levels.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

915 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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4,6

Todas as avaliações

(915)

76 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Wat een service!

Bij mijn zoektocht naar een lichte en betaalbare headless gitaar die ook nog betrouwbaar is, handig in onderhoud, ergonomisch gebouwd en vlot bespeelbaar, kwam ik uit bij een Hils HN3. Bij reviews las ik echter dat die in de fabriek afgesteld werden met hoge actie, omdat de frethoogte nogal durfde afwijken, waardoor er dus makkelijk fretbuzz ontstond. Daarom aan Max Gitaar gevraagd om de gitaar af te stellen met zo laag mogelijke actie zonder fretbuzz. Ik kreeg onmiddellijk bevestiging dat dit zou gebeuren.

En wat een service: een perfect naar wens afgestelde gitaar met mooi afgewerkte frets, zelfs bij levering nog perfect gestemd, zeer vlot bespeelbaar, met mooi klankenpalet, in een stevige draagtas, en perfect beschermd in dubbele verpakking. Nooit gedacht dat je voor minder dan 500€, all-in thuis geleverd, nu nog zo'n prima gitaar en zo'n perfecte service zou krijgen. Bedankt, Max Guitar.
Absolute aanrader!

26 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fender Telecaster de Haar afstellen

Ik heb een Fender Telecaster, naar het schijnt de 1e bouw die de Haar heeft gedaan tijdens zijn gitaarbouwlessen bij Vox Humana, ingeleverd voor afstelwerk en wat fret buzz. Hier kreeg ik een hele enthousiaste Paul aan de balie die zijn ziel en zaligheid heeft gelegd in het afstellen en fret levelling en wow wat een heerlijk spelende gitaar is het weer. Heb Paul hartelijk bedankt voor zijn gouden handen en service. Trouwens niet onbelangrijk, zeeeer vriendelijk geprijsd!! Super aanrader.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Snelle levering

Snelle levering, uitstekend verpakt en goede communicatie en een prachtige nieuwe gitaar!

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Convenient price and perfect service

I bought a brand new D'Angelico guitar. I received it 3 days after the order, via UPS. Packaging was neat and former contacts (about mean of payment) precise and clear.
The price itself: last piece in the shop so incredibly low (30% less then the best price all over the Internet).
Quality: set up and instrument in perfect conditions. It's a D'Angelico, so no surprise, but it's clear that the shop knows how to treat gear like this.

So I cannot say anything bad, just a really positive experience. 5 stars, no doubt.

PS It's not the first time I buy from a Dutch vendor and I keep on having a very good impression from how the consider customers in that Country.

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hi Ettore, thanks a lot for your great review! We're really happy to hear that you had such a positive experience with us.

Enjoy your D’Angelico guitar—it's a fantastic instrument! We always do our best to offer good service and fair prices, so it’s great to know that it came across.

Hope to see you again sometime, and happy playing! 🎸

Avaliado com 5 de um total de 5 estrelas

Hils, lichte elektrische gitaren met 80's look

Na enig zoeken naar een lichte, goed gemaakte elektrische gitaar, vond ik bij deze superfijne gitaarwinkel een Hils HN3. De service, eerlijk en gedegen advies en alle ruimte om gitaren uit te proberen maakte het mogelijk voor mij. De kers op de taart was de gitaar meteen afstellen met een zeer ervaren reparateur. Thanks boys, ik kom zeker terug! Bas G.

11 de fevereiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hoi Bas, erg bedankt voor je review! Fijn om te horen dat je tevreden bent met onze service.

Veel plezier met je Hils HN3 en uiteraard zien we jou ook graag terug! :)

Avaliado com 5 de um total de 5 estrelas

Every time I visit this guitar dungeon…

Every time I visit this guitar dungeon I’am amazed and baffled by the friendliness en knowledge of all the boys that inhabit this cave. I came with a question about a certain telecaster and the boys where fully prepared. After minor adjustments and new strings, and a good deal about the stuff I brought in, I went home a very happy man with a telecaster custom shop heavy relic

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

That's really great to hear! We're always happy to help fellow guitar enthusiasts find their perfect match. Enjoy your Telecaster Custom Shop Heavy Relic, and we hope to see you again in the dungeon soon!

Avaliado com 5 de um total de 5 estrelas

Great aftersales concerning guitarswap

Great aftersales concerning guitarswap! Very friendly staff. You can take all the time you need to experience guitars. You'll see me back defenitely. Thnx guys!

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you René! We're glad you had a great experience with our aftersales service. Looking forward seeing you again!

Avaliado com 5 de um total de 5 estrelas

Kan niet fout gaan met Max…

Kan niet fout gaan met Max Guitar!!!!!!!!!!!

2 dagen geleverd en zorgvuldig en prof verpakt. Zou zeker bij max opnieuw bestellen en aanbevelen.

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

We zijn blij dat je tevreden bent met onze service. :) Veel plezier met je aankoop en we hopen je snel weer te zien bij Max Guitar!

Avaliado com 5 de um total de 5 estrelas

Thank you Max

Thank you Max for your excellent service , keep up the good work guys

18 de janeiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

And thank you Elias for your excellent review! 🙏 We hope to see you back soon!

Avaliado com 5 de um total de 5 estrelas

Excellent service and support from Max …

Excellent service and support from Max the ES is exactly what you would expect looks sounds and plays great. Recommended shop for buying guitar.

15 de janeiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you for your kind words! Amazing to hear you had a great experience here with Max and that you're loving your ES. We hope to see you again soon! 🎸

Avaliado com 5 de um total de 5 estrelas

1979 Fender …TOP …

Vandaag een geweldige mooie originele 1979 Fender Stratocaster gescoord .Wouter heeft hem open gedraaid en gecheckt of alles origineel was en mij de foto’s toegestuurd. Alles klopte aan deze gitaar . Waar vind je nog zulke service 👍🏻

Altijd super service bij Max guitar in Den Haag.

Ik blijf terugkomen ☺️👍🏻👍🏻👍🏻

11 de janeiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Bedankt Rene voor je review! Geweldig om te horen dat je zo blij bent met je originele 1979 Fender Strat. Wouter doet altijd zijn best om de details te checken en onze klanten het beste te bieden.

We kijken ernaar uit je weer te zien bij Max Guitar 🎸😊👍🏻

Avaliado com 5 de um total de 5 estrelas

Martin custom shop OM-18

After testing 8 guitars (OOO and dreadnaughts) and good advise I bought a Martin custom shop OM-18, a fantastic instrument! Price allright and no problem to trade-in my old guitar for a fair price. Thx for the customer focus! Best regards, Peter

4 de janeiro de 2025
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hi Peter,

Thank you for sharing your experience! We're happy to hear that you found the perfect guitar in the Martin Custom Shop OM-18. It's always rewarding to match someone with an instrument they truly love. We're glad the trade-in process and pricing worked well for you too. 👍

Enjoy making music with your fantastic new guitar, and don’t hesitate to reach out if you ever need anything.

Avaliado com 1 de um total de 5 estrelas

Koop niet bij Max Guitar

Ik kocht een Gretsch Silver Falcon van 3.000 EUR. Ik ontving de gitaar maar deze was volgens mij niet correct afgesteld, het klonk niet goed vooral op de G-snaar. Ik wil het terugsturen maar ze doen moeilijk en willen het niet terugkrijgen. Ze bieden wel aan dat ik op hun kosten ergens mijn gitaar gratis laat afstellen. Ik wil dit niet omdat ik vind dat een gitaar van 3.000 EUR niet zo snel zou afstellen. Ik heb gitaren van verschillende prijsklassen online gekocht en nog nooit zoeits meegemaakt. Ik vraag enkele keer wat de retourkosten zijn, ik krijg als antwoord dat het ongeveer 60 EUR heen en terug is. Ik zeg dat ik zoals op elke andere website enkel zal betalen voor de retourkosten en niet zowel heen als terug. Ik heb zelfs bij de aankoop al verzendkosten betaald. Ik krijg als antwoord dat er veel dingen niet normaal zijn zoals dat ik de gitaar wil terugsturen. WAT EEN ONVRIENDELIJKE REACTIE! Volgens Google is de persoon die mij telkens antwoord de CEO van de winkel. ZO KAN JE TOCH NIET MET KLANTEN OMGAAN? Hij zegt dan dat hij de heen kosten niet in rekening zal brengen. Ik denk dus dat ik zo'n 30 EUR zal moeten betalen en stuur het terug.

Ik krijg dan enkele dagen later een bericht over wat er mis is met de gitaar. Hij zegt dat de wieltjes van de locking tuners los zijn gekomen tijdens de levering. DIT KAN TOCH NIET LOSKOMEN TIJDENS DE LEVERING? Wat een zever! Zo'n dure gitaar die door de levering los komt?

Enkele dagen later ontvang ik mijn geld terug, maar er is 65 EUR afgehouden. Ik stuur waarom dat het zo hoog is en hij zegt dat dat de werkelijke kosten zijn. 65 EUR VOOR EEN GITAAR TE VERZENDEN? Bij GearForMusic kost het maar 9 EUR. Dus hoe kan het bij hun 65 EUR kosten? Ik heb eens gekeken op de site van UPS en volgens mijn berekening zou het maximaal 20 EUR mogen gekost hebben. Ik stuur hem dat het zo op de website staat en krijg weer als antwoord dat dat de werkelijke kosten zijn.

KOOP NIET BIJ HUN!!!!!!!!!

IK WIL NOG STEEDS MIJN MINIMAAL 30 EUR TERUG!!!!!!!!!!!

27 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service and Amazing Deal!

I recently purchased the Supro Delta King 12 Black on Black Combo amp from this shop, and I couldn't be happier with the experience. The amp was sold at an incredible price of just 398 euros, which is an amazing deal considering the quality and features of this amp. It was delivered brand new in the box, exactly as described, and the condition was perfect.
The service provided by the shop was outstanding. The ordering process was smooth and hassle-free, and the delivery was impressively quick. I received the amp in just a few days, which was much faster than I expected. The packaging was secure, ensuring the amp arrived in pristine condition.
Overall, I highly recommend this shop to anyone looking for great deals on high-quality musical equipment. Their excellent service, quick delivery, and unbeatable prices make them a top choice for musicians. Thank you for providing such a wonderful shopping experience!

19 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you so much Heidi for your kind words and detailed review! We're thrilled to hear that you’re happy with your Supro Delta King 12 and that your experience with us exceeded expectations.

It’s especially nice to know the amp arrived quickly and in perfect condition. We truly appreciate your recommendation and hope to serve you again in the future. Enjoy your new amp and happy playing! :)🎶

Avaliado com 5 de um total de 5 estrelas

Best service around

Best service around, yet again. This time I must admit to have been quite a difficult customer: not only did I want that particular guitar, but even wanted it modded at the same time I came in, which was late in the afternoon. The team had it all covered, completely allowing me to have my cake and eat it there and then.
I was even accompanied back to the station in order to keep my new acquisition, including the case, brand new.
Thanks a lot and again Paul, Max, Wouter and of course Robbert. See you next time!

20 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you so much Robin for your fantastic review! We're delighted to hear that we could meet your needs, even with the special requests and timing. It’s always our goal to go above and beyond for our customers, and we're glad we could make it happen for you.

It’s great to know you appreciated the service and the extra care we took to ensure your guitar was perfect and your journey back was smooth.

We look forward to welcoming you back next time!

Avaliado com 5 de um total de 5 estrelas

Problem Resolved to my Complete Satisfaction

I purchased a D'Angelico Tour Excel Mini guitar from their webshop. When it arrived I noticed a minor cosmetic issue, so I returned it to the shop. They resolved the problem to my complete satisfaction.
By the way, the 'setup' done by guitar techs from Max Guitar was perfect!

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you Winfred for sharing your experience! We’re sorry to hear about the minor issue with your guitar, but we’re glad we could resolve it to your satisfaction. It’s great to hear you’re happy with the setup done by our guitar techs (it’s something we take great care in!).

Enjoy your D'Angelico Tour Excel Mini, and we look forward to helping you again in the future!

Avaliado com 5 de um total de 5 estrelas

Prima service!

Gitaar besteld. Binnen 2 dagen in huis. Prima afgesteld en geleverd. Heel blij mee, prima service!

18 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hoi Leo, bedankt voor je mooie review! Geweldig om te horen dat je tevreden bent met je gitaar en onze service. We streven er altijd naar om snelle levering en perfect afgestelde instrumenten te bieden, dus het is fijn dat dit bij jou ook zo is gelukt. :)

Geniet van je gitaar, en we hopen je snel weer te kunnen helpen! 🎸

Avaliado com 5 de um total de 5 estrelas

Topwinkel met vakmensen

Topwinkel met vakmensen, spelen zelf ook gitaar en weten waarover ze het hebben. Een ware snoepwinkel met zoveel moois, zowel elektrisch als akoestisch. Fijn dat er in popstad Den Haag nog deze echte muziekwinkel is. Bax en Thomann best leuk, maar Max is echt veel leuker!

15 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Hoi Michiel, Dankjewel voor deze review! We willen graag die bijzondere plek blijven waar muzikanten écht kunnen genieten. Heel leuk dat je dat hebt ervaren. Hopelijk zien we je snel weer!

Avaliado com 5 de um total de 5 estrelas

They are the best!

When I was very young my father used to play money for nothing on the stereo really loud in his car and he was realy into dire straits . When I turned 16 my best friend played guitar and got me even more into dire straits & I began to learn the songs and his famous fingerpicking . Mark knopfler to me is the greatest guitarist.
i’ve been to 3 concerts with him to.
I always dreamt of to own a schecter Stratocaster Custom shop since I was like 18 years old. Luckily they had one for sale. - A sultan custom shop prototype gen1.
I called them on a Wednesday and they kept it reserved for me. I traveled from Denmark to den haag - about 800km. I realy hope I can justify and find an excuse to visit them again. Its a stunning guitar store at a beautiful location🥹
When I arrived they were waiting for me even though I arrived 25 min before they actually opened.
They made me a cup of coffee and the people working there really makes you feel welcome.
I can’t remember one time I had such a good experience.
They are the best!😇
If I’m in a situation where I want to buy another unique guitar I will absolutely take the trip to Max Guitar again.

7 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thanks Mikkel for sharing your story! It’s amazing to hear how Mark has inspired your journey as a guitarist, and we’re thrilled we could help you find your dream Schecter Stratocaster Sultan!

Glad to hear your trip from Denmark was worth it and that you felt at home here – that’s exactly what we aim for. Enjoy your stunning guitar, and if you’re ever in the mood for another unique instrument, we’d love to see you again. Coffee will be ready! ;) 🎸

Avaliado com 5 de um total de 5 estrelas

MaxGuitar is more than just a shop, it’s an experience!

I’ve been going back to MaxGuitar for about 7 years now. I bought a wonderful Gibsons ES335 Custom Shop there, which I traded back for my dream Gibson Les Paul. I bought an EXCELLENT American Original 60’s Stratocaster there (which was the last sunburst one to come in before the series ended and they messaged me when it came in because they knew I wanted one), and recently I bought the Fender Tone Master RF 12 for my Helix. Every time they somehow manage to make it a wonderful experience being there! (Ps: their coffee is excellent) I’ve been there many times just to try out gear, amps, guitars, just to see if there’s anything good for me. They always give me all the space and time I need to poke around and play whatever I desire. As a photographer I also enjoy taking pictures of their amazing collection of guitars, especially the Gibson Custom Shop guitars. (PS: Sometimes there’s a crazy guitarist called Sasha there demoing for Youtube, be warned about him, you could have a great laugh if interaction takes place 😋) Al in al, excellent shop, great employees, great owner and amazing collection of guitars, amps and related products! Worth visiting even if you’re not planning to buy anything (but be warned, you WILL be tempted to go home with something from their amazing collection).

7 de dezembro de 2024
Avaliação não solicitada
logotipo da Max Guitar

Resposta da Max Guitar

Thank you Enes for your kind words about our team and the shop! It means a lot. We look forward to welcoming you back anytime, whether it’s to shop, try out gear, or just have a coffee (which we’re happy to hear you like!).

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