Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de encomenda de comida online

Escrito pela empresa

Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

983 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(983)

354 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Order took ages to be delivered but…

Order took ages to be delivered but Franklin on chat was quick to answer and apologise and offer discount on next order to give them another try

30 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Christopher,
Thank you for sharing your feedback. We're pleased we could turn your experience around, and we hope your next order is an even better one!
Thanks for your support🧡

Avaliado com 5 de um total de 5 estrelas

Over the last few weeks I have needed a…

Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance and has been great every time we have interacted! A big thank you from myself and the rest of the team at Zains Curry House!

29 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Qasim,
Thank you for your kind words and for choosing Mealzo!
We're delighted to hear you've had a great experience with our team. We truly appreciate your trust and look forward to continuing to support you🧡

Avaliado com 5 de um total de 5 estrelas

Great service from Andrew 🙏👏thank you

Great service from Andrew 🙏👏thank you

28 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hello,
Thanks for your feedback! We’re happy to hear you had a positive experience with Mealzo. Your support means a lot to us✨

Avaliado com 5 de um total de 5 estrelas

Quick and Easy ordering for collection or Delivery

Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had closed early but the app said it was open and accepted the order. Thankfully a quick live chat with Bruce, knew of the issue and sorted a refund within a few minutes.

27 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi David,
Thanks for leaving a review! We’re glad you’re enjoying the convenience of ordering through Mealzo.
We appreciate your feedback🙏🏻

Avaliado com 5 de um total de 5 estrelas

Franklin was exceptional when assisting…

Franklin was exceptional when assisting me with my orders issue.

24 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Casey,
Thank you for your feedback. We’re glad to hear your order issue was resolved and that you had a positive experience with our support.
Thanks for choosing Mealzo🙏🏻

Avaliado com 5 de um total de 5 estrelas

Bruce was super helpful and resolved my…

Bruce was super helpful and resolved my query quickly!

23 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hello,
It’s great to know we were able to help and make things easier for you.
We appreciate you taking the time to leave a review🧡

Avaliado com 5 de um total de 5 estrelas

Peter was very helpful and efficient

Peter was very helpful and efficient

22 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hello,
We're delighted to hear you had a positive experience.
We really appreciate your support and look forward to serving you again soon🙏🏻

Avaliado com 5 de um total de 5 estrelas

I messaged this evening as the…

I messaged this evening as the restaurant cancelled my order. I was messaged from Brian who sorted out a full refund for me promptly.

Very happy

19 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Paula,
Thank you so much for the feedback! We're really pleased everything was resolved quickly.
We truly appreciate your support and look forward to serving you again soon✨

Avaliado com 5 de um total de 5 estrelas

Aaron was lovely helpful and kind

Aaron was lovely helpful and kind. Appreciated!

19 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Ellie,
Thanks so much for your kind words!
We really appreciate your support and hope to welcome you back again soon🧡

Avaliado com 5 de um total de 5 estrelas

Franklin

Franklin, who reviewed my case, was very helpful and supportive.

19 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Samira,
Thank you for taking the time to leave us a review. It's wonderful to know your experience left a positive impression.
Thanks for choosing Mealzo🧡

Avaliado com 5 de um total de 5 estrelas

Peter helped me today and his customer…

Peter helped me today and his customer service was excellent 👌 thank you for your service and support.

13 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Marion,
Thanks for your lovely feedback! We're delighted you had a positive experience.
We really appreciate your support.
Thanks for choosing Mealzo🧡

Avaliado com 5 de um total de 5 estrelas

Straight forward and delt with the…

Straight forward and delt with the problem fast!

12 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Emma,
Thanks so much for the review! We're really pleased everything was sorted quickly for you.
We hope to see you order again soon.

Avaliado com 5 de um total de 5 estrelas

Bruce sorted my issue out so helpful

Bruce sorted my issue out so helpful

11 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hello👋🏻
Thanks for taking the time to leave us a review!
We're delighted to hear everything was resolved for you. We appreciate your support and look forward to your next Mealzo order🧡

Avaliado com 5 de um total de 5 estrelas

Bruce was amazing in supporting our order!

Bruce was amazing!

11 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Dario,
Thank you for the review! It's great to know you had such a positive experience.
We really appreciate your support and can't wait to welcome you back for another Mealzo order✨

Avaliado com 5 de um total de 5 estrelas

Very helpful customer service

11 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Gemma,
Thank you for the feedback!
It means a lot to know you had a great experience with us. We appreciate your support and hope to see you back on Mealzo again soon🧡

Avaliado com 5 de um total de 5 estrelas

Great Customer Service from Franklin

I had great fast service from Franklin, managed to get a full refund for my order , and was very polite and informative great service!

10 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Megan,
What a lovely review to receive! Thanks for your support and for being part of the Mealzo community.
See you again on your next order✨

Avaliado com 5 de um total de 5 estrelas

I had a order that I never received…

I had a order that I never received Franklin was very fast at sorting out the issue thank you

8 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Carl,
Thanks for your review. We're really happy we could help, and it's great to know you left with a positive experience. We can't wait to have you back again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent service Brian!

7 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Joie, thank you for your review!
We're delighted you had a great experience, and we hope to serve you again soon🙏🏻

Avaliado com 5 de um total de 5 estrelas

I order a take away from the wrong…

I order a take away from the wrong place and Peter managed to cancel it and get me a refund issued.

7 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hi Laura,
Thanks for your review! It's great to hear your experience ended on a positive note.
We really appreciate your support and can't wait to welcome you back🧡

Avaliado com 5 de um total de 5 estrelas

Ordered from Dough Star and order was…

Ordered from Dough Star and order was taking a while so got in touch with Bruce from Customer Services and he helped out within minutes and got an update on our order. Also super friendly which helps!

5 de julho de 2026
Avaliação não solicitada
logotipo da Mealzo

Resposta da Mealzo

Hello Shauna, we really appreciate you taking the time to leave us a review.
It's great to hear everything was resolved quickly and made your experience even better. Thanks for ordering with Mealzo🧡

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais