Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
A empresa respondeu
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver mais
A empresa respondeu
After placing a fair few orders over the last few months via the Mealzo app today we finally had a problem with one the items in our order which really surprised us as the takeaway we ordered from... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Informações de contato
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
983 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Mealzo
Hi Elana,
We’re so happy you had a good experience✨
Thank you for the lovely feedback!
Excellent service
I would like to thank Franklin for his prompt response & excellent service regarding my query today. Much appreciated!
9 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Heather,
That’s wonderful to hear! So glad we could make your experience smooth and helpful.
We’re already looking forward to your next order with us✨
1 week now passed since my order was…
1 week now passed since my order was cancelled. No refund and no email from Mealzo as promised. Previous response copied below. Over £31 out of pocket at the moment
2 May - Order cancelled because the takeaway was closed on a Saturday night!! What a pile of crap
Update 5 days later…Mealzo asked me to email them and they would make it right. I emailed and have heard nothing. Zero stars if I could
2 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Dear Andrew,
We’re truly sorry for how this has gone and appreciate you reaching out.
Our team will personally look into this right away to sort it for you.
Thank you for your patience🙏🏻
Peter some boy straight to the point…
Peter some boy straight to the point problem solved
8 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello👋🏻
That’s fantastic! So happy we could get it sorted quickly for you.
We can’t wait to see you ordering with us again soon🧡
Helped initiate my refund and helped
Helped initiate my refund and helped
7 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there,
Great to know we could help sort that for you smoothly.
Thanks for the feedback✨
Peter is very helpful and gives best solution
7 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello,
That’s so good to hear! Really pleased we could give you the right solution.
Hope to see you back with us very soon🧡
Spoke with Brian about my order & was…
Spoke with Brian about my order & was very helpful & respond very quickly
3 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Paula,
Really glad you had a smooth experience getting things sorted.
If there’s ever anything else you need, we’re always here to help!
Very helpful staff after an order issue
1 de maio de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello,
Thanks for taking the time to share this✨
It means a lot to know you had a positive experience getting things sorted.
We’re always here whenever you need us!
Brian deserves a bonus and a raise!
Brian deserves a bonus and a raise! Nice friendly advisor that helped me out super quick
28 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Hannah,
That’s amazing to hear! So glad you had such a positive experience.
That’s exactly what we aim for every time.
Hope to see you ordering again soon✨
Right now am giving it a 5 star since…
Right now am giving it a 5 star since Riley is investigating a shop that is taking money but isn't actually opened.
28 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there,
Thanks for the 5 stars, we really appreciate it.
We know that wasn’t ideal, but glad it’s being looked into.
Appreciate your patience🧡
Customer service person really helpful!
Customer service person really helpful!
27 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello👋🏻
Thanks for the lovely feedback! Really appreciated.
Hope to see you back again soon🧡
Brian was amazing!
Brian was very helpful, patient and understanding. English was excellent and easy to understand, Brian also tested an order when mine wasn’t working in order to check
27 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Jasmine,
Really appreciate you taking the time to share this. It’s great to hear everything was handled clearly and efficiently.
Looking forward to your next order✨
Very professional 👍
26 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Darek,
Appreciate the great feedback! Good to know everything felt smooth and professional throughout. That’s the standard we always aim to keep consistent.
We’re glad you had a positive experience🧡
Peter was helpful and quick at…
Peter was helpful and quick at resolving my query.
24 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there,
Great to know your query was resolved efficiently and without any hassle.
We focus on keeping things simple and effective so you can get back to what matters.
Thanks again for sharing your experience✨
Resposta da Mealzo
Hi Reece,
Thanks for taking the time to leave this, much appreciated🧡
Needed to cancel my order and Peter was…
Needed to cancel my order and Peter was fantastic help
22 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Grant,
Thanks for your feedback.
Appreciate you taking the time to share this🧡
Peter from customer support helped…
Peter from customer support helped investigate my query about cancelling my order and took intiative to tell me about the refund process and my order number
22 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello👋🏻
Thanks for sharing this. Great to know everything was handled clearly and the process around your order and refund was explained in a straightforward way.
We always aim to make things as transparent and easy as possible.
Appreciate your feedback✨
Order glitched so I never received…
Order glitched so I never received order but money was taken.
I asked for help with this on the live chat but instead of helping me, they banned me.
Still haven't received a refund a week later
14 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there,
Thanks for taking the time to flag this.
The team will need your order details to properly review what happened and ensure it’s resolved as quickly as possible.
Please contact Care@Mealzo.co.uk so this can be prioritised for you.
Bruce is an absolute star love him
Bruce is an absolute star love him, helped me navigate getting refunded for an accidental duplicate order, big up bruce give him a promotion pls
15 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Ellie,
Thanks so much for sharing this. We're really glad that you had a great experience along the way.
Hope to see you ordering with us again soon!🧡
Mealzo app itself was very glitchy…
Mealzo app itself was very glitchy today and kept freezing and a lovely member of staff called Peter was extremely helpful- thanks
15 de abril de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Bethany👋🏻
Appreciate you taking the time to leave this. We're glad it all came together in the end. Looking forward to giving you a much better run next time✨
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