The worst experience ever They charge me against products that not even exist on the stock and they don’t want to give me alternative product against what they charge me and till now I didn’t get a... Ver mais
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Veja o que dizem as avaliações
One of the few places I found the med I need - Valoid, the replacement for Marazine, a wonderfully effective anti-motion sickness drug. Doesn't make me sleepy or anxious like other such drugs. Medix w... Ver mais
A empresa respondeu
I have been getting prescriptions from Medix for a long time. Their ordering procedure and time-to-delivery are quite streamlined . It's a breeze to order online; I ordered again today in 2 minutes,... Ver mais
Finding rather too late that I was out of my Alphagan medication, I hurriedly placed a refill with MEDIX via my eye specialist as the cost of this medication at a regularr U.S. pharmacy such as Wal... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Medix Pharmacy
Escrito pela empresa
Medix Pharmacy is a prescription referral service that works with licensed pharmacy partners in the UK, Canada, New Zealand and Australia to provide our customers with high-quality prescription medications at an affordable price.
As an international prescription referral service, our personal prescription importation facility has given millions of Americans access to safe and affordable medications delivered directly to their door.
- Free tracked shipping
- Access to over 4,000+ products
- Competitive pricing guaranteed
- Average shipping time, just 2-3 weeks
- Confidential & discreet service
- High quality, safe & effective medicines delivered to your door
- Complete peace of mind
Informações de contato
4936 Yonge Street, Suite 835, M2N 6S3, Toronto, Ontario, Canadá
- info@medixrx.com
- medixrx.com
3,9
Muito Bom
5 mil avaliações
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This keeps turning up missing in the…
This keeps turning up missing in the USPS mail :( White flag, I give up. Credit back my card.
22 de janeiro de 2026
Avaliação não solicitada
The worst experience ever
The worst experience ever
They charge me against products that not even exist on the stock and they don’t want to give me alternative product against what they charge me and till now I didn’t get any refund
No customer service at all
12 de janeiro de 2026
Avaliação não solicitada
You are fast
You are fast, accurate, and affordable, and you are so patient and kind with me. As someone who’s hard of hearing, I really appreciate you taking the time to speak slowly and repeat things on the phone. Thank you for being so thoughtful.
3 de novembro de 2025
Avaliação não solicitada
GREAT DEPENDABLE SERVICE
I appreciate Medix's all-around service and attention to my needs, whether by phone, online, text or email.
They most recently reached out to me to confirm the accuracy of my latest order, which h was out of my norm. I can trust them to get it right!
15 de agosto de 2025
Avaliação não solicitada
Excellent customer service!
20 de abril de 2025
Avaliação não solicitada
I have been getting prescriptions from…
I have been getting prescriptions from Medix for a long time. Their ordering procedure and time-to-delivery are quite streamlined . It's a breeze to order online; I ordered again today in 2 minutes, and love how much money I save for quality products and careful shipping.
2 de fevereiro de 2025
Avaliação não solicitada
Medix pharmacy is the best online…
Medix pharmacy is the best online pharmacy
1 de fevereiro de 2025
Avaliação não solicitada
Customer service is poor at best
Customer service is poor at best. I called and emailed until I finally reached someone who I could not understand.
It took one month from time of order to time of delivery.
16 de outubro de 2024
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear David,
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your order and our customer service. We understand your concerns and would like to make things right.
We have sent you a separate email to discuss the issue further and address any outstanding concerns. Your satisfaction is important to us, and we’re committed to improving our services.
Please don’t hesitate to reach out if you have any additional questions or feedback. We truly appreciate your business.
Smashed, Wet
Package arrived 1 month after order. Package had been submerged in water/liquid and was still damp when mailman delivered it. Contents were falling out of package and content packaging was smashed and wet. Thank goodness the contents are enclosed in sealed aluminum envelopes, otherwise meds may have been destroyed.
20 de setembro de 2024
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear TJC,
Thank you for leaving us a reply.
We sincerely apologize for the inconvenience and frustration you experienced with your recent order. We take such issues seriously and regret that your package arrived in such poor condition after a lengthy delay. It is reassuring to hear that the sealed aluminum envelopes protected the medications, but we completely understand your concern regarding the state of the packaging.
We will investigate this matter with our shipping partner to prevent similar incidents in the future. Please rest assured that we are committed to improving our services and ensuring that packages arrive safely and on time.
Please send us more information such as order ID or customer ID so we can locate your account.
Thank you for your business.
Great prices and quick delivery
Great prices and quick delivery, highly recommend!
29 de agosto de 2024
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Mark,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Excellent customer service
I have been their customer for several years and very happy with my orders arriving in Clear Lake, Texas... 77598
19 de março de 2024
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Michelle,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
I CANCELED MY ORDER BECAUSE THE PRODUCT…
I CANCELED MY ORDER BECAUSE THE PRODUCT I ORDERED EDIX 20 MGL 12 UNITS WOULD NOT BE SENT TO ME BECAUSE THE PRESCRIPTION SAID CONTINUATION PACK. WHAT IS CURRENTLY AVAILABLE IS THE STARTER PACK. IT IS THE SAME PRODUCT AS THE CONTINUATION PACK EXCEPT THAT THE STARTER PACK HAS APPLICATORS WHICH I DO NOT NEED SINCE I HAVE THEM BECAUSE THEY ARE REUSABLE.
WHEN I ORIGINALLY PLACED THE ORDER IT WAS ON BACKORDER. THE REPRESENTATIVE RECOGNIZED THAT THERE IS NO DIFFERENCE IN THE PRODUCT EXCEPT FOR THE APPLICATOR. THE REPRESENTATIVE SAID WHATEVER IS AVAILABLE FIRST, THE CONTINUATION OR THE STARTER PACK WILL BE AVAILABLE FOR THEL ORDER. TO PROVE THE POINT, THE DIFFERENCE IN COST BETWEEN THE CONTINUATION PACK AND THE STARTER PACK IS ONLY $5 OR $6.
POOR SERVICE, AND LACK OF PRODUCT KNOWLEDGE. VERLY DISAPPOINTED.
14 de fevereiro de 2024
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Gerald,
Thank you for leaving us the review.
We are sorry to hear about your situation, however, please allow us to clarify some points in regard to your order.
For the Starter Pack and the Continuation Pack, we do not have any issues sending the order based on what was available to you, however the main issue is your prescription.
Upon review, we found that there was a change made on the prescription that was not signed by your physician. The old prescription and new prescription are identical, but the date has been changed. There is no confirmation form your doctor about this change.
When we asked for the new prescription and offered to contact your doctor, you have confirmed with us that your doctor has resigned.
We kindly ask that you reconsider the review as it is not based on a genuine experience. We do want to serve our customers with the best we could offer and resolve any issues during the process.
Please do not hesitate to contact us if you have any questions. Thank you.
Absolutely disgusting poor Service
Placed an order 6 months ago and still have not received it although I have complied with each of their requirement. Their paperwork is a mess.
31 de agosto de 2023
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Andre,
Thank you for leaving us the review.
We are sorry to hear that you have had this experience with the order.
We hope that your next transaction would be better.
Thank you for your business.
After 6 years, a non-delivery
After 6 years, finally a non-delivery. It’s been 6 weeks and no sign of my meds. I called customer service and she saids it takes up to 8 weeks?! Never heard that length of time before, even during Covid. Also she wanted to charge me $240 for re-order instead of $200 due to “it’s coming from NZ instead of UK”, even thought I can still order for $200 on website. I balked, then wait 8 weeks before filing claim. Everything sounds very very fishy.
So, here I am at 6 weeks. Its never has it taken this long. Even during Covid. And I ready need my meds. So, I will call again. Let’s see what they say now.
26 de junho de 2023
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Jetto,
Thank you for leaving us the review.
We are sorry to hear that you have had this experience with the order. We have sent you a request to locate your account.
We hope that your next transaction would be better.
Thank you for your business.
Easy order placement. Knowledgable,courteous person we dealt…
Knowledgable,courteous person we dealt with.
20 de maio de 2023
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Dan,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Medix saved me a ton of money
Medix saved me a ton of money. I Greatly appreciate their service.
12 de maio de 2023
Avaliação não solicitada
Resposta da Medix Pharmacy
Dear Veronica,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Friendly
Friendly, helpful and professional people on the phone, and everything is delivered intact and on time. Thanks.
3 de abril de 2023
Resposta da Medix Pharmacy
Dear Debbie,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our shipping time.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Medix is a friend to me.
Whenever I call to request a refill for my prescriptions, the Medix personnel are available and accommodating. In a matter of moments, they receive my request and proceed to answer or anticipate any questions I may have.
3 de abril de 2023
Resposta da Medix Pharmacy
Dear Bernard,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our refill service and the swift response from us.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
easy to order ease of ordering
easy to order. Meds arel less expensive than local pharmacy. I am able to get a medication not available locally through Medex
3 de abril de 2023
Resposta da Medix Pharmacy
Dear Marsha,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
The service was on time and accurate
The service was on time and accurate. The price was definitely right. What more could I ask?
3 de abril de 2023
Resposta da Medix Pharmacy
Dear Sharon,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service, our shipping time and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
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