very good company, very helpful and no fuss. ordering was very straightforward with no problems. the only tiny drawback is that we need to order in advance of need as items have to be ordered in. ove... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great site that was easy to navigate. Excellent choice of products at unbelievable prices. Speedy delivery and products were very well packaged. This is a brilliant company to deal with.
A empresa respondeu
Just bought a pair of Leatherman Raptors from MedTree. The custom engraving looks fantastic and adds a great personal touch so they won't get mixed up with anyone else's gear. Seamless ordering, fast... Ver mais
Prompt delivery of multiple items, quick resolution when boots did not fit my odd feet. Smooth process through their returns portal and the replacement items perfect.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MedTree, previously Bound Tree Medical Europe Ltd, is a UK owned, worldwide distributor of over 18,000 first aid and medical products including first aid kits and supplies, medical instruments, hospital equipment, paramedic supplies as well as the full range of 5.11 Tactical clothing. With a fantastic range of products and excellent customer service, MedTree provide an unrivalled service that you can rely on for all your emergency medical needs...
For all your emergency medical needs
Escrito pela empresa
- Free UK Delivery
- As standard, all UK orders over £25 + VAT are despatched on our free delivery service. Need it quickly? We have a range of delivery options available including express, next day and Saturday delivery to ensure you get your order as quickly as possible and with our courier's (DPD) text and email notifications you will be provided with a 1-hour delivery slot so no more hanging around waiting for the driver to turn up (for more details please go to https://medtree.co.uk/delivery)
- Rewards Club - earn money while you shop
- With our Rewards Club, you can earn money while you shop. Simply sign up for an account at https://medtree.co.uk/customer/account/create and shop like you normally would, then you will receive reward points towards your next purchase.
Informações de contato
Unit 3, Stag Business Park, TF2 7NA, Telford, Estados Unidos
- 01952 565656
- sales@medtree.co.uk
- medtree.co.uk
4,8
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No response to my concerns sent by email
Update to my review: I'd like to state that MedTree contacted me following these comments and then promptly refunded the delivery charge. They remained in contact and later refunded £10 of the cost of the order. This was very much appreciated and the agent who was in touch dealt with the matter quickly and professionally once he was aware of the issues. Thank you to him.
I paid extra - nearly £10 - for a next day delivery for something I needed urgently.
We returned to the delivery address at least one hour before the allotted delivery time and stayed in the rest of the day, only to receive an email later saying the driver had not found anyone in. Whoever came did not knock or ring, as one of us in the house would have heard it and the mail said the parcel would be dropped off nearby to be picked up the next day. I immediately emailed MedTree to say I had requested a delivery as it's difficult for me to go out, having just had major surgery and I requested a redelivery. I also emphasised that I needed the order on the day I had requested delivery for.
More than one week later, I've had no response to my email. I'm very disappointed to have had such poor service after paying a premium rate for a delivery.
6 de dezembro de 2025
Resposta da MedTree
Hi Lorna,
Thank you for your valued review and we apologise for the inconvenience caused by the courier.
We are very sorry there was a delay in replying to your original email to ourselves regarding your courier issues.
As per our telephone and email communication, we are trying to resolve this for you.
If you require any further assistance please do not hesitate to contact us.
Kind Regards
Tactree Customer Service Team
A very speedy service
A very speedy service. The product was exactly what was shown.
Will be shopping there again.
28 de novembro de 2025
Excellent product and excellent service. Recommended.
Excellent product and excellent dervice.
1 de dezembro de 2025
Pulse Oximeter
Great communication and quick delivery, pulse oximeter is great bit of kit.
25 de novembro de 2025
This is a no-nonsense business
This is a no-nonsense business - items bought were well packed and arrived in a timely manner.
24 de novembro de 2025
Great Service
Despite me putting the wrong delivery address on the order, it was easy to change and delivery was fast and when they said it would be.
25 de novembro de 2025
First time purchaser
First time purchaser bumped into them via a Google search. Great price & arrived quickly without incident! Thank you 🙏
26 de novembro de 2025
Avaliação não solicitada
Purchase of Manikin Lungs
Great company, prices and a very easy to use website. If that's not enough for you they have a great rewards scheme too.
Order arrived, well packed and on time.
25 de novembro de 2025
Straight forward purchase and fast…
Straight forward purchase and fast delivery.
24 de novembro de 2025
Happy customer
Advertised item arrived when anticipated, happy with price, good communication throughout
24 de novembro de 2025
Good value prompt service
11 de novembro de 2025
First mannequin delivered quickly
First mannequin delivered quickly. 2nd mannequin delayed due to being out of stock but clearly communicated.
5 de novembro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.