Memoria Direct Cremation & Funerals Avaliações 

It was very easy to arrange my cremation. The gentleman on the phone (Shaun) made it very straightforward. He was helpful and answered all my questions.

I can’t fault the service so far. Booking my pre-paid funeral plans for my partner and I was quick and easy. Nice friendly service (Debra) and discount with each plan with one of the cheapest funeral service providers was a bonus.

Awful service from start to finish! Lack of communication and empathy from Sue Willis! They charged £100 to dress my father even though it clearly states care for the deceased in the package. Then when we went to collect his ashes he was presented to us in a cardboard box rather than the beautiful urn we had paid for because they forgot. Unacceptable snd quite frankly disgusting.

Every step was carried out by telephone and email. Each contact was caring, sympathetic and professional, especially Rhonda whom I had most contact with. The fact that she took time to email me a message of condolence on the date and time of the cremation was deeply touching. Thank you so much.

I didn’t need to speak to anyone i just done it all online - and it was quite sumple

Very helpful and sympathetic throughout the process.
Thank you Sam for your help.

Tracy made taking this plan out very easy and straight forward, very professional and polite,easy to talk to. Would recommend to all family and friends

The lady I spoke to with regards to my future plans was helpful and listened to what I wanted. She delivered a plan that fitted my needs in such a professional manner.
She made the whole process an enjoyable one considering the topic.
All in all a delicate subject that gave me such peace of mind for my family and I.
Thank you

Very helpful and considerate personalised service at the enquiry and set-up stage

As a company they are readily available and compassionate when II needed to contact them.I was disappointed that the cremation was not Local it was nearly 80miles away.Apart from that they are an excellent company to deal with.

The people who I spoke too where lovely very kind treated us with dignity and respect keeping us informed of every step and gentleman who delivered Keith’s ashes was lovely thank you for making a hard time a lot easier for our family thank you .

I FOUND MEMORIA VERY ACCOMMODATING FOR MY NEEDS NOT A EASY TASK TO DEAL WITH YOUR FUNERAL ARRANGEMENTS BUT IT IS DONE NOW AND THANK YOU AGAIN

Sue Willis was outstanding. So caring, helpful and compassionate

Contacted Memoria to find out more about process of arranging direct cremation. After discussion with Shaun regarding my queries, I was more than satisfied & comfortable to place the final requirements of my dear mother in the hands of Memoria.

Following the passing of our dad, Sue supported my sisters and me from start to finish. From the very beginning, she kept us fully informed, checked in with us at every stage, and made sure we always knew what was happening.

Her kindness and compassion went far beyond what we expected. She sent us a thoughtful card on the day of Dad’s funeral, followed by a text message, and contacted us again shortly afterwards to see how we were coping. Those small gestures meant so much during such a difficult time.

Sue showed genuine empathy, kindness and professionalism throughout. She made what could have been an incredibly stressful experience feel personal, seamless and far less overwhelming. We are so grateful for everything she did for our family and wouldn’t hesitate to recommend Memoria to anyone looking for compassionate support at such a difficult time.

We used Memorial Funerals to arrange my mum’s cremation, and I can’t thank them enough for their kindness and support during such a difficult time. Our funeral arranger was so helpful, compassionate and professional, making everything much easier for us. The celebrant was also excellent and delivered a beautiful, heartfelt service for my mum.
I would highly recommend Memorial Funerals to anyone looking for a caring and respectful service. Thank you again for everything.

Karen was great! Really helpful and understanding.
I would recommend this service 100%

Karen Dodd who I dealt with was the most kind and compassionate person I spoke with. Memorial Direct Cremations do not have any hidden charges which others I rang seemed to have. 10/10

It was very straightforward in arranging the purchase of this product. I feel the cost is competitive and the what is in offer is very comprehensive. The sales staff were very helpful and communicated very well.