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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Game changer! If you work within an environment which requires time tracking/task tracking for one or multiple clients this will make all the difference to you. With every good intention, I would prev... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found this app to be extremely helpful and more than pay for itself in terms of tracking what I’m doing — even if forget to record the time I spend on individual projects or billable to clients. I f... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been using Memtime since it was previously called TimeBro. The support and excellence is still great. Everytime I have a question the support team responds to me promptly. Even during US wor... Ver mais

Avaliado com 4 de um total de 5 estrelas

Gamechanger for my small accounting practice! Picked up time I would otherwise not have billed in the very first week. Nice synch with XPM with few edits required. Good having calendar entries s... Ver mais

Detalhes da empresa

  1. Empresa de Software

Escrito pela empresa

Memtime is a fully automatic time tracking tool for Microsoft Windows, macOS & Linux with over 100 available integrations. It runs in the background and captures all activities: every program, file, browser tab, email you read or write, and every calendar entry is tracked automatically and displayed in a comprehensive timeline – accurate down to the minute.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

215 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Memtime is great

Memtime is great! Everything is tracked. It's very useful. I've setup automations and now I can see exactly where I spend my time.

30 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Travis,

Thank you for your feedback! It's awesome hearing that Memtime’s tracking is giving you clarity in your day-to-day.

Glad to have you with us!

- The Memtime Team

Avaliado com 3 de um total de 5 estrelas

The software is great and works really…

The software is great and works really well, but at some point going from the old version to the new version there was some functionality lost in the reporting which I used extensively. Overall I haven't found another app that manages time as well as Memtime and I use it every day.

1 de julho de 2024
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hello Werner,

It means a lot that you’re using Memtime daily and finding it helpful. We’ve noted your point about the reporting changes and will keep it in mind as we continue improving.

All the best!

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

It makes it so easy to track my time

It makes it so easy to track my time! Especially when I'm working on multiple projects, switching multiple times between them throughout the day and have to record time per project. Whenever I've had an issue, the customer service is super responsive. I've always felt my data is very secure which is really important for the work I do.

30 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Julia,

Pleased to hear Memtime is helping you stay on top of your time! We appreciate your kind words about our support team and your trust in our data security.

Thank you for taking the time to share!

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

Time tracking made easy

As an self employed marketing expert I depend on Memtime to track my time investment in customer projects on my devices. End of the month I just have to click to add the tracked time to a project. And thanks to the automated suggestions it is as easy as clicking the checkmark. My customers now get a detailed list of the time i've spend. And I can bill all those few minutes that normally would get lost easilly during a busy day.

30 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Fuzzy Logic,

We’re happy to hear that Memtime is working so well for your business! Thanks for sharing your experience with us :)

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

Memtime is a great tool

Memtime is a great tool
I am useless at looking at what time i start something, or finish it - so this automatically doing it for you is a lifesaver
integrations a good too

30 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Claire,

Delighted to hear Memtime is taking the guesswork out of time tracking for you!

Thanks for sharing your experience :D

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

Couldn't live without it!

Have been using this for a couple of years now and it's invaluable! Not having to interrupt workflow to track time is an absolute game changer. The team are also really responsive to any questions/suggestions.

30 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Sara,

Thank you for being with us for the past few years! We’re glad Memtime is helping you track time seamlessly, and we appreciate your shoutout to our team :)

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

Over the years, this has helped me bill hundreds more…

I work as a freelancer and really like the way I can track time across many projects. It runs in the background so I just start work. Other apps have involved timers and things, and I always forget them. This logs things like time in google docs, websites or slack/ calls, so I can easily drag and log all my time. Over the years, this has helped me bill hundreds more that might have been missed otherwise, and clients appreciate my detailed breakdowns.

3 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Elaine,

Feels great to know that Memtime is a reliable tool for your freelance work :)

Appreciate you sharing your experience.

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

Finally, a time tracking tool that actually works

I've been in the professional services industry for years, and time tracking has always been a necessary evil. Memtime changed that completely.
This tool is absolutely amazing. The way it automatically tracks what you're working on and lets you easily assign time to projects is revolutionary. The timeline view gives you incredible insight into how you actually spend your day, not just how you think you spend it.

Effortless project assignment to your timeline
Automatic activity capture (no more forgotten time entries)
Accurate billing becomes actually achievable

Worth every penny for anyone who needs to track time professionally.

4 de junho de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Jóhannes,

Thank you so much for your kind words We’re thrilled to hear how Memtime has turned time tracking from a necessary evil into something effortless and valuable for you.

Your feedback truly made our day - we shared your review in our team channel, and it put a smile on a lot of faces here.😊

We’re always here if you have any suggestions or questions as you continue using Memtime.

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

Where has this tool been all my life?

Where has this tool been all my life?
After years of writing my times manually, using stop watches and other helpers I finally found this.
It just automatically tracks whatever I work on and integrates with XPM, where I do my time tracking to bill my clietns.
Highly recommended if you struggled with tracking your billable hours like me.

30 de maio de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Arn,

We’re thrilled to hear Memtime has made time tracking easier after years of manual entry and stopwatches.

Thanks for recommending us and for sharing your experience!

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

Read before considering Memtime

Before considering Memtime, I strongly encourage professionals to look into how the company handles billing disputes and license cancellations. Despite reporting technical issues with their cancellation system back in 2022, I was silently billed for over three years without using the product, receiving invoices or warnings—only to be contacted by a debt collector in 2025. Memtime refused to acknowledge the faults in their system or take accountability, even when provided with detailed documentation. Transparency and fair customer treatment should be non-negotiable in any SaaS business. I’m sharing my experience publicly to help others make informed decisions.

1 de maio de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Bjorn,
Memtime subscriptions renew automatically unless canceled through the Customer Portal. This is not hidden - the process is explained at checkout, in our terms, pricing page, and FAQ.

If payment fails, our system sends 4 reminders over 60 days. After that, the claim is automatically forwarded by our payment provider to a debt collection agency- that’s standard practice for unresolved credit card debt.

- The Memtime Team

Avaliado com 5 de um total de 5 estrelas

I love the tracking

I love the tracking. It creates a great visual record of how my day is used, as well as giving me the flexibility to track time on a project-based system.

1 de maio de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Angel,

We’re glad Memtime’s visual timeline and project-based tracking are helping you capture your time more easily.

Appreciate you taking the time to share your experience :)

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

They'll chase you for coins

They'll chase you for coins, WORST customer service EVER. AVOID at all cost

1 de maio de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hello Gupi,
We provide a subscription product, so yes, unpaid balances are followed up. That’s standard, not unusual.

Our support team applies equal terms to everyone, even if the outcome isn’t what someone hoped for.

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

This software mob

This software mob? Crooks. They hook you with a "trial," then sting you with a full-year sub. No renewal warning, just BAM! - another year you didn't want. Support? Useless. "Tough luck, mate," they say, while they're pissing on your money. Avoid these bastards like a rabid dingo.

1 de maio de 2024
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Benjamin,
Memtime’s free trial ends automatically unless you choose to start a subscription. Once active, the subscription renews unless canceled through the Customer Portal. These terms are clearly shown on our website, FAQ's, terms & conditions, and at checkout.

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

Terrible business practices - AVOID

Same as other reviewers - these people scam you. I used barely and didn’t want to renew, but it auto-renewed and they refused to help. They then took me to debt collectors. Shocking people, clearly inadequate product, and they’re desperate for your money. Avoid. I also wouldn’t trust these people with my time data - who knows what they’d do with that to get extra money

30 de abril de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hello Andy,
Memtime is a subscription. Like any subscription, it renews unless canceled. The renewal date is always visible in your Customer Portal - and canceling takes just two clicks.

If payment is missed and not resolved, we send 4 reminders over 60 days. After that, the claim is automatically passed on by our payment provider to a debt collection agency. That’s standard procedure - not something we manually trigger.

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

Worst service ever

Worst service ever. Thieves and scammers. I put 1 star cause I can’t put zero

1 de abril de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Luz,
We understand that not every experience is a positive one. Memtime runs on clear and honest terms, and if the product isn’t the right fit, we always encourage cancellation. It takes just two clicks.

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

Debt collector sent after you

Tried it. Paid for a year but used it perhaps 2% of the time. It renewed automatically but I was not even aware because as I said - I was not using it. They also could not charge me because provided credit card expired. Once I did log in I canceled my subscription (not easy to find where to do it!!!) and deleted the account. A month ago I got a letter from Creditreform München Ganzmüller & Groher KG. They are a debt collector that Memetime has sent after me. I tried to dispute the debt since it is clear from the data that they know I was not using the service. I had written now twice to the debt collector that I will pay and move on once they provide the original invoice they say is outstanding. Nothing has happened yet.
BE AWARE OF THEIR PRACTICE. They obviously are not in the business to keep clients if they are willing to behave like this even with returning customers.

***
Because Memtime insists on answering all these reviews with "standard practice" and forgetting about subscriptions "as it happened to almost everyone with a subscription service at some point" I do have to add - NO, I DO NOT FORGET ABOUT RENEWAL OF SUBSCRIPTIONS because companies send reminders and we have an option to opt out. That is standard practice if you are an honest practice company. And to add insult to injury - I AM STILL WAITING FOR THE INVOICE FOR which the debt collector is putting on the claim as "principal claim", They do not answer emails and are trying to hike up the interest for each week they do not answer. So the scam just continues.

8 de abril de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hello Petra,
Memtime is a subscription service, which means it renews unless canceled- not based on usage. The renewal date is always visible in your Customer Portal, and cancellation takes just two clicks.

We don’t send renewal reminders because we value privacy and don’t track user behavior. Instead, we make the subscription status clear at all times- in the pricing page, FAQ's, at checkout, and in the terms.

If a payment fails, four reminders are sent over 60 days. After that, the unpaid amount is automatically forwarded by our payment provider to a debt collection agency. That’s not unique to us- it’s how unresolved credit card debt is normally handled.

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

RED FLAGS EVERYWHERE - READ TIMEBRO REVIEWS BEFORE CONSIDERING MEMTIME…

🚩🚩🚩Asking me for a review to get a discount should have been a red flag, but I went ahead and did it. Buyer beware - most of the reviews are from people who have not used the service yet.🚩🚩🚩

🚩🚩Search for TimeBro Reviews and You'll see this is not a new issue, just a new name 🚩🚩

Issue #1: the software pulls in every open window and tab, and the Productive.io integration is 5/10, which is the only reason I used it in the first place. Only half of my team chose to adopt it due to the limited usefulness.

Issue #2: the discount I was promised for leaving reviews before I had used the service longer than 1 week were only for the first quarter's billing, which was not clear. I expected them to apply to the length of my subscription. I emailed and asked for it to be extended, and was denied.

Issue #3: With Figma, and other reputable softwares I use, I get an email prior to being charged. With Memtime, there was no invoice. I was only using 3/6 seats, and reasonable asked for my subscription to be reduced and to be refunded for the unused seats. Since they deal quarterly and are the most expensive in their class, it was a reasonable request. Also denied.

I wish I had read the timebro reviews, the only reason I paid more was the privacy (which other softwares do cheaper & better, and the Productive.io integration. I'm only now finding out that their reputation was so bad they had to rebrand.

FIND ANOTHER SOLUTION, OR READ THE TIMEBRO REVIEWS BEFORE CONSIDERING MEMTIME.

EDIT: In response to Memtime saying (lying) that I threatened to leave a bad review to request a refund, here's the copy/past of the truth. I truly do not understand what is wrong with this company, this could have been handled so much better. The best part of this saga is, if you keep reading, is that they say I threatened them with a bad review if they didn't give me a refund, which the emails they paste show didn't happen.

🚩This is just my experience, but based on how they are getting their reviews, I'd pay a lot more attention to the 1* reviews (and the TimeBro reviews) than to the shilled reviews that are for a discount. 🚩

4/18 9:40am PDT
Ok, I'm going to migrate to another solution, please cancel my service and refund me.

Thanks,

Damon

4/18 10:40am PDT
I don't want this to prolong this. Do I need to manually cancel it, and is there a system in place to credit me so I don't have to dispute the charges for services I don't receive, or is that something you can handle from your end?

Best of luck to the Memtime team, but please cancel my subscription immediately.

Thanks,

Damon

4/18 10:30am PDT
Hi Damon,

The subscription can be cancelled at any time via your Customer Portal — however, to save you some time, I’ve gone ahead and taken care of it for you.

Your cancellation is confirmed, and your subscription will officially end on:
17-Jul-2025

As mentioned earlier, since the subscription had already renewed, a refund isn’t possible.

Thank you again for giving Memtime a try. I wish you all the best with your new solution.

Best regards,
Sinisha

Sinisha Kjirkovikj

Customer Success

Memtime - Reduce 75% of your time tracking effort.

memtime GmbH, Germany, 81669 Munich, Zeppelinstraße 73
Registering court: Amtsgericht München. Registration number: HRB 220442.
Represented by: Arne Reimann, Niclas Preisner, Mislav Boras.

4/21 6:04am PDT

Ok, I'll dispute the charges for services not received and adjust my reviews, thank you. Memtime had one last chance to exit gracefully…what a poor experience.

Thank you for canceling me.

15 de abril de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

(EDIT:) Let's post the emails that you left out. Then everyone can see for themselves who is telling the truth here.

You updated your review on April 25, shortly after we wrote our original response. You accuse us of lying now, as if you didn't threaten to update your reviews if we don't give in to your request to refund.

As proof, you posted only parts of our conversation. Here is the rest:

Damon on 4/21 6:04am PDT
--------

Ok, I'll dispute the charges for services not received and adjust my reviews, thank you. Memtime had one last chance to exit gracefully…what a poor experience.
Thank you for canceling me.

------
Memtime on 4/22 15:33 GMT+2
------

Hi Damon,
You're of course free to dispute the charges if you choose — though I’d like to clarify that this invoice covers a subscription period that is already active and accessible, which by standard SaaS terms is considered a service delivered.
If the invoice remains unpaid, it will eventually follow our standard dunning process, which may involve a legal collection partner Creditreform and could result in additional fees. Just something to keep in mind. That said, your subscription is fully cancelled, and no further charges will occur moving forward.
Best regards,
Sinisha

------
Damon on 4/22 18:10 GMT+2
------

You should send it to a collection agency now because it's disputed and I will dispute the validity of that too. Alternatively, feel free to prorate me for the few days that the subscription was active prior to my cancellation and I will pay that reduced invoice once my bank has credited me. You’re fine to handle this however you want, but just know that I will be updating all of my reviews with these conversations.

------
Damon on 4/25 20:29 GMT+2
------

Great response on the review, I went ahead and copied and pasted our email conversation with time stamps. What is wrong with your company? I'm off to Reddit now, you just can't act with integrity at all here….

PRIOR ANSWER (irrelevant part shortened because of the 4000 signs limit)
First, about timeBro:
- Nothing to hide there, please read it. It had a bad rating on Trustpilot (8 reviews in total) because the reviews only came from people who didn't get a refund. We had never made a call-to-action to leave reviews for timeBro at the time. We know better now.
- Also, we had a cancellation period back then that we got rid of because, unlike you paint it, we listen to our customers.
- We certainly didn't rebrand because of a Trustpilot page. We rebranded because the market required a new name. (You can read it on our blog)

Now let's address your issues:

#1 We can't find any feedback from your side about the integration with productive.io. Hundreds of customers use it and don't report problems.

#2 On January 4th, 2025, you reached out asking for a discount. At that time, we were running a campaign offering a discount for the first quarter in exchange for testing Memtime and leaving an honest review. You tested the product for free, left a positive review, and received the discount as agreed.

#3 The renewal date and cancellation option have always been clearly visible in your Customer Portal, even from the moment of purchase. While we understand that missing a cancellation deadline can be frustrating, we can’t take responsibility for cancellations not being made in time. Additionally, the option to adjust your number of licenses was always available, and as soon as you let us know you were only using 3 out of 6, our team provided instructions to downgrade.

Lastly, while we always welcome constructive feedback, we were disappointed to receive threats to change your previous positive review unless a refund was provided.

Avaliado com 1 de um total de 5 estrelas

Avoid

Horrid company. Avoid.

13 de abril de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Sorry to hear that. We realize that not every experience will be a positive one. If the product’s not a fit, we always encourage cancellation. Takes just 2 clicks.

- The Memtime Team

Avaliado com 1 de um total de 5 estrelas

this is the worst software ever

this is the worst software ever, overpriced piece of shit. BUYERS BEWARE CUSTOMER SERVICE REALLY BAD. PLENTY OF OTHER BETTER CHEAPER SOFTWARE. DO NOT SUBSCRIBE. The scam is they leave your subscription turned on without letting you know it's about to expire and withdraw a huge amount of money for a pathetic software that I never used. Please note also they changed their name from timebro to memtime to confuse customers about their reviews. Check out the timebro reviews it tells you everything. BEWARE OF THIS SCAM DO NOT SUBSCRIBE

10 de abril de 2025
Avaliação não solicitada
logotipo da Memtime

Resposta da Memtime

Hi Amin,
Memtime is a subscription product that renews unless canceled in the Customer Portal- this is clearly stated before checkout, in the FAQ, and in the terms & conditions. While we may not always say yes to refund requests, we handle all cases based on the agreed terms.

Yes, we rebranded from timeBro to Memtime - certainly not to hide 8 old reviews, but to better reflect what the product does.

- The Memtime Team

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