I have been a customer for many years and hold more than one policy. After suffering a heart attack and a hospital stay, I filed a claim, but I have been waiting a very long time and haven't heard any... Ver mais
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Veja o que dizem as avaliações
Ben Lomax explained everything so well. He was knowledgeable and relayed information confidently. I'd highly recommend this policy to anyone. Especially those who are 60 to 64 yrs of age, as it can be... Ver mais
My advisor Dawid who works for Supreme Finacial Solutions on behalf of Met Life was amazing! This was my first time getting life insurance and Dawid was really helpful explaining everything and walke... Ver mais
I wanted to purchase life insurance for my disabled son, but because he can’t live independently there were no policies that would cover him. The 1st person I spoke to, Holly, called me back with info... Ver mais
Detalhes da empresa
Escrito pela empresa
We first opened our doors in 2007, bringing our unique range of innovative products and services to people across the UK. MetLife Europe is registered in Dublin, Ireland, and our UK offices are in London and Brighton. Our market leading flexible product range, including individual and employee protection solutions, are only available through financial advisers and intermediaries.
Informações de contato
Invicta House, BN1 4FR, Brighton, Reino Unido
- 0800 917 0100
- metlife.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Could not fault claims process
Could not fault claims process, helpful staff, processed claim quickly Thankyou
After taking Money
After taking Money. They refused to pay anything and claimed Ola their Nigerian guy doesn't work for them.
SCAMMERS
Useless
Useless - do NOT put your trust in these bunch of shysters
Submitted a claim for an accidental fall almost three weeks ago - still not dealt with and there is absolutely NO timeframe for this to be actioned
If this useless bunch of thieves cannot action a simple hospital claim, there is absolutely NO hope you will get a satisfactory response should something REALLY serious happen to you
Richard J Thomas
Don’t put your trust in this company!
Had a valid claim for my accidental injury. They rejected my claim due to their specialist claim handler deciding fainting and falling down the stairs and breaking your arm is not an accident!
Financial ombudsman now looking into the management of the case, MetLife will do anything to prevent paying out for a claim!
NOT RECOMMEND METLIFE
submitted a claim form for my son 3 weeks ago, I have not received any response or information to this day, I DO NOT RECOMMEND THIS INSURANCE COMPANY!!!!!! VERY LONG WAITING TIME, NO CONTACT FROM METLIFE, ZERO MONEY, ZERO INFORMATION, EMBARRASSMENT!!!!
Great service
Great service. Over the period of few years unfortunately my family had to claim twice. The claim process was easy with help line being available. Claims were paid promptly.
Great insurance company!
Received my money today they have paid me for my pain of 3 units I’m very happy I chose MetLife got my money in 3 days after 2 weeks sending in my claim form I was in a queue but I was out of it within a week! Highly recommend them I will be paying the premium for as long as I live or until it cancels 😂 thanks guys!!!! Oh and Amy is lovely I spoke to her a few times 😁
Your service is excellent especially Nichole and Owen belfast branch …
Your service is excellent especially Nichole and Owen from the Belfast branch they helped me through a difficult time in my life and l am eternally grateful to these two people their service is outstanding
May l especially thank Nicole
Mrs Shirley Wilkinson 24th November 2023
Have affordable accident insurance in…
Have affordable accident insurance in place.
Had to claim for hospital stay - decision in less than 2 weeks, hassle free - just filled the form, sent hospital discharge letter and copy of ID to receive decision in email confirming decent amount of payout (takes 3-5 days to reach bank account).
Very satisfied customer here
Brilliant cover per month for a sort of…
Brilliant cover per month for a sort of Medical Insurance at £8.
One of the best experience I have ever…
One of the best experience I have ever received from a company. A few weeks ago, I broke my leg and eventually ended up in hospital for operation. After few night at hospital I have been discharged. Later on I made a claim and last week later I have recited an email that they will pay me for my pain, few days later they transfer me some money to my bank account. I am really happy with them and I would recommend to get yourself covered.
The best Insurance company!!!
Fast payout no hassle
I have very good experience with this company. A few months ago, I got sick and eventually ended up in hospital. After being discharged from hospital I made a claim and about two weeks later got the decision, few days later had the money in my account.
MetLife insurance is the best option!
I have choose MetLife insurance due to the professionality of the advisor Anastasia Televca-Kalon Financial LTD, but also due to the affordability of packages offered by the MetLife insurance.
Easy claiming processes and Fast payout…
Easy claiming processes and Fast payout +++
Fast GP access, excellent service.
I received my money for my stay in the hospital and used GP service often - and it's brilliant.
Must be the worst company out for self…
Must be the worst company out for self employed people have been trying to get a claim form off the company for 3 months now they take your money out but don’t like paying out keep away better company out there
Excellent insurance company
Excellent insurance company! Customer service is so helpful and they pay out claims so quickly, I highly recommend MetLife!
Absolutely brilliant!
Excellent service
Excellent service. Really simple process. Such comprehensive cover and much more affordable than I thought. Thank you
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