Midland health have been fantastic. Ms Hassan and the team treated my son and from the offset made us feel comfortable. Clinic is very nice and should we require their services in the future we would... Ver mais
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I'm under Dr Kudlur at Midland Health for adult ADHD. ADHD has turned into a bit of an industry over the last few years, suddenly everyone's an expert, and so much of what's out there is rushed tick b... Ver mais
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I was able to book my consultant ultrasound scan very simply online. The appointment was very prompt. Parking close to the clinic was simple using the instructions sent by email. I was seen on time.... Ver mais
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I attended yesterday for an allergy blood test, with Verona, whom I cannot recommend highly enough. Verona made me feel at ease and was very knowledgeable. I also met Carmen, who was lovely. It felt l... Ver mais
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Detalhes da empresa
- Centro médico
- Médico
- Clínico Geral
- Clínica da saúde da mulher
- Clínica especializada
- Clínica para viajantes internacionais
Escrito pela empresa
A Pay-As-You-Go same day Private GP service offering a range of consultations, vaccines and tests for you and your family. We are located in the heart of Edgbaston's Medical Quarter. We provide continuity of care whilst offering a holistic quality general practice fit for you and your family’s needs. Our excellent premises with on-site parking in Edgbaston will provide a relaxed, and pleasant environment for you. Our UK trained GPs are experienced, and all come with years of NHS service. Here at Midland Health we will take every attention to your health and well-being so you can live life better.
Informações de contato
78-79 Francis Road, B16 8SP, Birmingham, Reino Unido
- 0121 769 0999
- hello@midlandhealth.co.uk
- midlandhealth.co.uk
4,6
Excelente
418 avaliações
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I love my meetings with Dr Sarah…
I love my meetings with Dr Sarah Wright, she’s the most down to earth, honest, straight talking person! Listens to what you’re telling her, truly listens, then gives you the best advice and treatment, but cautious where needed, highly recommended😊
16 de junho de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for your lovely review. We're delighted to hear how much you value your appointments with Dr Sarah Wright, Private GP — she truly is a fantastic listener and a thoughtful, honest clinician. We'll be sure to pass your kind words on to her. Thank you.
Very professional and informative
Very professional and informative, polite and welcoming, i would recommend Midland Health to anyone who is looking for that little bit extra when it comes to health care.
16 de junho de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for your kind words and recommendation. We're really pleased to hear you found the team professional, informative, and welcoming. Providing that extra level of care is exactly what we aim for at Midland Health. We look forward to seeing you again if you ever need us!
Scandalous
Making a GP appointment and the visit was pleasant, even though the DR was behind schedule l didn't feel rushed. Agreed to routine blood test to help identify potential reason for discomfort. Samples were taken same day of visit Wednesday 6th June and was advised results would be issued within 24hrs via email.
Did not receive results following day, called Friday 8th June and was advised results had arrived and that a GP will share these via email. Received a call in the afternoon from the clinic and advised there is a delay with my results and that these would be shared Tuesday 10th June. Advised the caller I wasn't happy, who responded by saying it's not Midland Healths fault by Nationwide laboratories, not what I wanted to hear or expected. The caller spoke in a demeaning manner and l choose not to continue the call.
Call reception afterwards to enquire about the complaints process, reception was helpful and kindly explained some and not all my results were in. Requested if available results could be shared and was advised a GP would do so later that day or Saturday. This did not happen, received some results on Monday 9th June from GP l visited
No results, call or updated from Midland Health on missing test results on Tuesday 10th June. Called again Wednesday 11th June and was advised someone will respond.
Today is Thursday 12th June and still no response (> 9pm)!!!
My primary concern is the accuracy and validity of test given the delay in testing samples; from my online research samples should be tested within 24 hours when refrigerated. I paid 285 for the pleasure plus GP fee's
Midland Health, you can't promote yourselves as alternative to the NHS if you perform like this.
I'm waiting for the outcome of my complaint and hope some common sense from Midland would prevail to resolve this amicably.
4 de junho de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you for your feedback, and please accept our sincere apologies for the delays and frustration you’ve experienced.
We understand how disappointing this has been and regret that our communication and handling of your results did not meet the standard you expected — or that we aim to provide.
While the delay was due to issues with the external laboratory, we take full responsibility for how this was managed. Your concerns about the accuracy of the tests and the way your call was handled were taken seriously, and measures have been put in place to help prevent future occurrences.
We have also responded to your concerns directly in line with our complaints policy.
Thank you for your understanding, and we apologise for any concerns caused.
Travel Vaccinations
I went for travel clinic appointment with my husband and had a really positive experience. The appointment was thorough, friendly and we were able to ask all the questions we wanted to. It was also reassuring that they had our records from last year so knew what we had already had. Easy booking experience for another set of jabs later this year. Would thoroughly recommend.
6 de junho de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you for your kind review. We're so pleased to hear that you and your husband had a positive experience at your travel clinic appointment. It’s always our aim to provide a thorough and reassuring service, so we're glad you felt well informed and supported throughout.
We're also happy to hear that the booking process for your follow-up appointment was straightforward. Thank you again for your recommendation — we truly appreciate it and look forward to seeing you again soon.
Best regards,
The Midland Health Team
First class service for weightloss advice
I'm with Midland health for weight loss injections. What sets it apart from others is you get to see and speak to a weight loss Nurse specialist. My first Appointment was with Jacob Stendall. He was very welcoming and went through everything with me. Consultation was superb and I left feeling very positive. All my subsequent appointments have been with weight lost specialist Nurse Louise Bradshaw who is brilliant Even if I feel I havent done well, she is very enoucouraging and supportive She tracks my progress etc and ask how I am doing.
Last and certainly not least are the lovely reception staff. Cheerful and professional.
I highly recommend Midland Health.
19 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with our weight loss service has been so positive. Dr. Jacob Stendall and Louise are dedicated to providing expert, personalised care, and it’s great to know their support has made a real difference for you. We’ll be sure to pass on your kind words to the team, including our reception staff. Your recommendation means a lot to us, and we look forward to supporting you on your weight loss journey!
I Had an appointment with dr Tom Dawson…
I Had an appointment with dr Tom Dawson for my sons skin condition and he was very polite and helpful. He did offer to do the skin test I originally went to the appointment for but explained it wouldn’t help me achieve the answers I was looking for. I appreciate the time and help from the clinic which was very polite and lovely staff on reception to, who helped me up the stairs with baby bag. Would deffinately recommend.
31 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for your kind words and for sharing your experience. We’re delighted to hear that Dr Tom Dawson was polite and helpful, and that our reception team was able to assist you. Your recommendation means a lot to us. Please don’t hesitate to get in touch if you need any further support or advice for your son’s skin condition. We’re here to help!
Fabulous Peadiatric Appointment
We visited Midland Health last week for some peadiatric blood tests. I had read some of the negative reviews posted previously so was a little hesitant, however from our experience it could not have been any better.
We were greeted on arrival and the appointment was on time, the nurse and phlebotomist explained everything to me and my daughter, they went to every effort to make sure she was comfortable and happy at every stage. We came away being really impressed with the service received. Our results have been sent earlier than expected with clear advice for next steps.
I wouldn't hesitate in using Midland Health again should we need to
22 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for taking the time to share your experience with us. We’re so pleased to hear that your visit for your daughter’s blood tests went smoothly and that you both felt supported and well cared for throughout.
It’s wonderful to know that our team helped make the experience as comfortable and reassuring as possible — especially during procedures that can sometimes be a little daunting. We’ll be sure to pass your kind words on to the nurse and phlebotomist who looked after you.
We’re also glad that your results were delivered promptly and that our advice was clear and helpful.
We truly appreciate your trust in Midland Health and are delighted to hear you wouldn’t hesitate to return. Please don’t hesitate to get in touch if we can support you again in the future.
Lovely experience during a very anxious…
Lovely experience during a very anxious appointment.
Friendly staff and examination was throughly explained and reassurance given. Quick and easy getting an appointment and prompt with the report which was recieved the same day. Lovely team of medical professionals.
24 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for taking the time to share your experience. We’re really pleased to hear that our team helped put you at ease during what we understand was an anxious appointment for you.
It’s great to know that the examination was clearly explained and that you felt reassured throughout — that’s exactly the kind of care we aim to provide. We’re also glad the booking process and report turnaround met your expectations.
Your kind words mean a lot to the whole team, and we’ll be sure to pass them on. Please don’t hesitate to get in touch if we can support you again in the future.
Highly recommend Dr Amit Parmar
I recently booked my little one in to see Dr Amit Parmer for a tongue tie division.
After much research I decided Dr Amit was the best doctor around for this and I was not disappointed. Dr was very thorough, listened to my concerns, talked me through the procedure, and executed perfectly. There was no rush, his priority was making sure my little boy was OK.
One thing I do have to include is whilst I was in the reception waiting area, a young gentleman passed out head first. There was one Dr around who I believe her name was Dr Sarah Wright. She was yelling at staff to get HCA's and was very unprofessional. In situations and an environment like that you would have reasons to believe you'd be in safe hands however that wasn't the case. Other professionals came to help soon after and they were calm and handling the situation well as they should. Dr Sarah was trembling at one point and there is just no reason to speak to the staff the way she was no matter what the situation.
Other than that, the clinic itself was clean and again that didn't put me off as Dr Amit with brilliant. Highly recommend this knowledgeable and fantastic doctor!
19 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you very much for sharing your experience and for your kind words about Mr Amit Parmar. We’re delighted to hear that you felt well cared for and supported throughout your child’s procedure.
We’re also grateful that you brought the incident in the reception area to our attention. We understand how distressing this may have felt at the time, and we’re truly sorry it impacted your experience.
Please be assured that in emergency situations, our doctors are required to communicate clearly and assertively with the team to ensure the patient receives immediate and effective care. This is a crucial part of basic life support protocol, and their tone and volume are intentionally used to coordinate a quick and safe response.
That said, we will be reviewing this situation internally to ensure that all staff maintain professionalism and help all patients feel as safe and supported as possible, even during high-pressure moments. Your comfort and safety, as well as that of all our patients and team members, is always our top priority.
Thank you again for your honest feedback and for recommending Mr Parmar. Please don’t hesitate to get in touch if you have any further concerns or need assistance in the future.
Booking an appointment online was…
Booking an appointment online was straightforward and it was possible to get next day appointments. Dr Fussey was very professional, listened to my health concerns and explained everything very clearly. Could not have asked for a better experience.
13 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Dear Ellie,
Thank you for sharing your experience with us. We’re so pleased to hear that you found the online booking process straightforward and that you were able to secure a next-day appointment with ease.
It’s wonderful to know that Dr Fussey provided such a positive experience — taking the time to listen carefully and explain everything clearly. We’ll be sure to pass on your kind words to him.
We’re delighted that your visit met your expectations and truly appreciate your recommendation. Please don’t hesitate to reach out if there’s anything we can help with in the future.
Excellent service
Dr Wright saw me on time and quickly diagnosed the medical problem I had and identified clear solutions to cure it. Very efficient. Well done.
12 de maio de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you for your kind words and for taking the time to share your experience. We’re so pleased to hear that you received excellent service and that Dr Wright was able to quickly diagnose and provide clear solutions for your medical concern.
Efficiency and clarity are key parts of the care we strive to deliver, and it’s great to know that this came through during your visit.
We’ll be sure to pass on your feedback to Dr Wright and the team — it will mean a great deal to them.
Don't pay deposit,you will lose your…
Don't pay deposit,you will lose your money,they will don't tell you some information when you book appointment until you pay full amount even then they do nothing for you,they still don't give you refund .Be careful ！！I felt that I was robbed,please read read negative reviews before you book appointment.
14 de abril de 2025
Avaliação não solicitada
Resposta da Midland Health
Dear Cindy,
Thank you for sharing your feedback, and we're very sorry to hear about your experience.
We take all concerns seriously and aim to provide a transparent and supportive service for every patient. While we're unable to identify your booking from the name provided, we’d appreciate the opportunity to look into this matter further and understand what happened. Please could you contact us directly at hello@midlandhealth.co.uk so we can review your case in detail?
We are committed to fairness and always strive to resolve issues promptly and professionally. We’d welcome the chance to speak with you and see how we can help.
This review is not in relevance to the…
This review is not in relevance to the staff but more so in regards to the products provided. The doctor who did our consultation was lovely but the results were not helpful and quite generic. The products provided have not helped my family members skin and are in fact causing side effects that were not stated by the doctor. You are better off going to the NHS as both results are the same and waiting time is relatively similar. Not worth the money in my opinion as now we have to resort to something else due to the side effects caused to my family members skin.
12 de março de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet your expectations. While we’re pleased to hear your consultation with the doctor was a positive one, we regret that the treatment plan and products recommended did not provide the desired results.
Our goal is always to offer tailored and clinically appropriate care, and we take any concerns about side effects seriously. Please note that the leaflet containing detailed information about the medication, including potential side effects, was provided during the consultation and also sent to you via email for your reference.
We would welcome the opportunity to review your case in more detail and see how we can support you further or offer alternative options. Please do get in touch with our team directly so we can look into this matter and ensure your concerns are properly addressed. Your satisfaction and wellbeing are very important to us.
Treatment for Eczema
On time, comprehensive consultation for the treatment of my intermittent eczema. My regime needed a refresh and Dr Christos Kasparis listened carefully, examined my skin and provided a clear treatment plan. I am already seeing the benefits 5 days later. Thank you.
3 de abril de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you for your kind feedback. We're so pleased to hear that your consultation with Dr Christos Kasparis was helpful and that you're already seeing an improvement in your eczema. Providing thorough, personalised care is always our priority, and it's great to know the treatment plan has made a positive difference. Wishing you continued progress and comfort – we're here if you need anything further.
Best practise in Birmingham
I have been visiting the Birmingham practice and I absolutely love it. The team is professional, knowledgeable, and genuinely cares about their patients. I see Dr. Pav Deshi, and she is truly wonderful. She is always attentive, listens to your concerns, and goes above and beyond to ensure the best care.
The first time I visited her a few years ago, she was incredibly understanding and helpful. On my second visit, when the NHS had sent me to countless places without addressing my issues—even when I couldn’t move my hand—Dr. Deshi stepped in and made all the difference. She quickly identified the problem and directed me to the right specialists. Thanks to her, I now understand why I feel the way I do and, most importantly, I can move my hand again and feel so much better.
I’m incredibly grateful for her dedication and expertise. Highly recommend this practice!
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Dr. Pav Deshi and the team at our Edgbaston, Birmingham practice. It’s always rewarding to know that our patients feel supported and cared for, and we're so pleased that Dr. Deshi could make such a difference in your journey. Your kind words mean a lot to us, and we’re grateful for your trust in our care. We look forward to continuing to provide you with the best service possible. Thank you for highly recommending us!
I went to have a hayfever consultation…
I went to have a hayfever consultation with Dr Sarah Wright. I was advised by reception she was running a little late which was fine.
When I was called in she did not introduce herself, very stand offish and appeared not interested and wanting to hurry up.
In the end I decided not to have the injection as too many side effects.
It has put me off coming back if you are treated like this.
I was just brought back to reception, the dr told receptionist I was not having the injection, she gave me a leaflet about another treatment told me she has informed receptionist I’m not having treatment and walked off.
I work in healthcare as a clinician and you don’t treat patients this way! I think Dr Wright needs to learn how to introduce herself, to not appear she is not interested etc etc. As a paying customer I should not feel this way.
12 de março de 2025
Avaliação não solicitada
Resposta da Midland Health
Dear Charlene,
Thank you for sharing your experience with us.
We sincerely apologise that the doctor was running late and that your visit did not reflect the high standards of service we strive to provide at Midland Health. We truly value your feedback and appreciate you taking the time to discuss your concerns over the phone.
Please let us know if there is anything further we can do—we would be more than happy to help. Our patients are very important to us, and we are committed to delivering outstanding care.
Amazing Health Service
I have been using Midlands Health since 2019, they have always been amazing and caring. They genially care about their patients and their wellbeing. Midland Health provide GP appointments and other specialist Doctors and practitioners.
7 de março de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you so much for your kind words and for trusting Midland Health since 2019! We’re delighted to hear that you’ve had a positive experience with our team. Providing compassionate, high-quality care is at the heart of what we do, and we truly appreciate your support. We look forward to continuing to care for you in the future!
We went with our son to see Dr
We went with our son to see Dr. Pandey, and I honestly can say that he is very knowledgeable, kind , empathetic and patient.
Waiting now for an EEG and we will be back to see Dr. Pandey again .
Great service 👏
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Midland Health
We’re so glad to hear that you had a positive experience with Dr. Pandey. He is indeed a valued member of our team, and it’s great to know that his knowledge, kindness, and empathy made a difference during your visit. We look forward to welcoming you and your son back to Midland Health soon.
Thank you for choosing us, and we're here for any support you may need!
blood test
I did a blood test and was assured by the receptionist the result will be available next day. I called before noon on the 14th and was told by the customer service team that the receptionist would call the lab to chase results. This was not the case. Midlands Health gave me the number of the lab to do the chasing. I called the lab and explained reason for the test and importance of getting results to enable me continue/ stop my medications. The lab said they had not received my blood samples and advised me to contact Midland health to ascertain when the bloods were sent. I called again and spoke to someone called Shauna who was quite abrupt and unhelpful when I explained what was going on. I am giving two stars because I called Midlands Health over nine times and did not receive any call back(s) as promised. On my last call, I requested to speak to a manager. Shauna eventually called and advised she had been in contact with the lab who had confirmed receipt of the bloods. This was the first call back I received. I did receive my results just before midnight. In conclusion, my customer journey experience was awful and I would not use Midlands Health in future.
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Midland Health
Thank you for reaching out to us. We apologise for any inconvenience you may have experienced regarding your recent blood test.
We want to assure you that the test results were delivered within the specified turnaround time. However, we understand your concerns, and we take them seriously. We will be addressing the issues you raised with the relevant staff members and will review the recorded calls for training and quality purposes to ensure better service in the future. We value your feedback as it helps us continuously improve.
If you have any further concerns or questions, please don't hesitate to reach out to us.
Resposta da Midland Health
Thank you so much for your kind feedback! At Midland Health, we always strive to create a friendly and welcoming environment, and it’s wonderful to know that this made an impression. We look forward to seeing you again soon!
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