I contacted Mimi and Lula after receiving my order due to several issues. These included postage and delivery issues and Missing items within my order. Despite contacting them at the weekend they r... Ver mais
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Veja o que dizem as avaliações
The original package (Birthday present), delivered to my daughter in another part of the country, contained a damaged item. Due to personal circumstances it would have been difficult for her to send... Ver mais
Really happy with Mimi and Lula. The products are great - can’t find anything cuter elsewhere. I appreciate the price pints is a little high so can’t shop everyday, but my go to for special occasion... Ver mais
bought a horse bag for my granddaughters birthday. she used it once and the hair of the mane started dropping out. i contacted them, they have so far offered only a 50% reduction. I asked for a replac... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Award winning kids accessories brand from London. Brining a smile & a ray of sunshine to the everyday. Free UK Delivery on orders over £25.
Informações de contato
Reino Unido
- info@mimiandlula.co.uk
- mimiandlula.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful items
Beautiful, well made items. Delivered quickly. Thank you
Beautiful quality
Beautiful quality, team couldn’t have been more helpful. Really recommend this business!
Love Mimi and Lula!
I love Mimi and Lula products. They use the most beautiful colours and rather than the plastic rubbish that you buy from most shops that are only designed to last for a few uses, Mimi and Lula products will last for decades. I've passed them down between my children and they'll be passed on to others after them :-)
Lovely items for 3 year old fairy princesses
My granddaughter had her 3rd birthday today and loved both the cat bag and the fairy wings ordered for her.
Good Quality
Nice Hairpins in a good Quality. Shipping to Germany needed about 2 weeks.
Gorgeous things I just wish they were…
Gorgeous things I just wish they were made more sustainably.
Really Nice and really good quality
I ordered the scrunches & hair clips…
I ordered the scrunches & hair clips for my granddaughter. She hasn’t got them yet as she lives in ROI & I live in the UK. But they look amazing & great quality. They also arrived quickly
Delighted with my purchases
Delighted with my purchases! Bought for my granddaughters…and I know they will be equally thrilled with their gifts. Great designs and good value
Super fast delivery
Super fast delivery, great packaging, small and efficient. The cutest Halloween costume for my daughter.
This bag is perfect for my niece who…
This bag is perfect for my niece who loves rainbows she will love it!
Really disappointed with my purchase
Really disappointed with my purchase, the description said the clips were covered, but they are only covered on the front meaning the part that’s against your little ones head is sharp and metal.
Excellent online shopping experience
Excellent customer service, the delivery was fast and the items adorable. I’m so glad I chose to buy directly from their website and not from a reseller. While the products are obviously the same, the fast shipping, the pretty packaging and the way they answered my questions made this the most enjoyable online shopping experience.
Excellent quality …
Excellent quality products and my daughter loved them.
Fantastic customer service which is…
Fantastic customer service which is very rare these days! I made a mistake when placing my order but Jennifer sorted it all out really promptly and efficiently. My items arrived super quickly and are adorable. Can’t recommend this company highly enough and will definitely be purchasing from them again. X
Gorgeous
Arrived very fast. Very very pretty - and they stay in!
Lovely customer service
Lovely customer service. Had a duplicate xmas gift and wanted to return one without the original gifter knowing. They swapped it no with no issues. Also waited patiently for me to get to the post office as covid hasnt made it easy. Gorgeous products also.
Would give a 6th star if I could
Would give a 6th star if I could.
I have a very girly girl so all their stuff is up her street anyway.
I ordered some stuff for her birthday and unfortunately a wrong item was delivered. I emailed them and they responded immediately, acknowledged what happened and have sent the correct item out for delivery in time for my daughter's birthday. The way I judge good service is how a company responds when something goes wrong and these guys have gone above and beyond to make things right. So thank you!!
Super accessories for discerning young ladies!
Lovely company for young girl's accessories- the response time was very quick and the products are brilliant, they are good quality and well priced. I hope to be using them again!
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