I see the company is based in Cyprus. Cyprus is known as a hub for scammers and cheater companies to hide funds offshore. They are definitely running a scam. The app offers no services and the website... Ver mais
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Veja o que dizem as avaliações
Scam. Once they have your credit card info via a trial offer they continue to charge your card and provide no way to cancel. When I complained they said my trial was over and if I wanted to continue... Ver mais
A empresa respondeu
Just got scammed by these guys last night. Same email this morning as below - “we won’t refund you.” Realized immediately last night I’d been scammed. Used Apple Pay. They have add-on subscriptions th... Ver mais
A empresa respondeu
ITS A SCARM!!! Charging my over $70 for something i never approved and also uses their terms of use bs to not refund you. I made no such approval and even the CS emailed some bullshit I quote “Please... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
1,2
Muito Ruim
166 avaliações
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
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Beware its a shell company set up to scam people
I see the company is based in Cyprus. Cyprus is known as a hub for scammers and cheater companies to hide funds offshore. They are definitely running a scam. The app offers no services and the website has zero information. How apple and google allow them on their platform is beyond me
24 de março de 2026
Avaliação não solicitada
I haven’t even got the app and noticed…
I haven’t even got the app and noticed payments have been coming out. No way to contact and no reply about cancelling something I never signed up to.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mindscapeapp
Hi Lucy,
Thank you for sharing your experience. We’re really sorry to hear about the confusion and frustration this situation has caused. Seeing payments you weren’t expecting can be very upsetting, and we completely understand why this would feel concerning.
Unfortunately, we’re unable to locate your subscription details based on the information in your review. We’d truly like to look into this for you and help clarify what may have happened so we can make sure everything is properly resolved.
Please contact us at support@mindscapeapp.io and mention that you’re reaching out regarding your Trustpilot review, so our team can quickly locate your request and assist you. We’ll make sure this is sorted out for you as quickly as possible.
Unauthorized charges!
I honestly wouldn't give this app one star but I have to to write the review. I've got charges on my card for 3 months of use and I've never had anything to do with this app. So surprise! Now I've been charged $50 for the past three months! Just awful!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mindscapeapp
Hi Michelle,
Thank you for sharing your experience. We’re really sorry to hear how upsetting and frustrating this situation has been for you. We completely understand how concerning it can feel to notice charges like this, especially when the situation feels unclear.
Unfortunately, we’re unable to locate your subscription details based on the information in your review. We would truly like to look into this for you and help clarify what may have happened so we can make sure everything is properly resolved.
Please contact us at support@mindscapeapp.io and mention that you’re reaching out regarding your Trustpilot review, so our team can quickly locate your request and assist you. We’ll make sure this is sorted out for you as quickly as possible.
Scam
Scam. Once they have your credit card info via a trial offer they continue to charge your card and provide no way to cancel. When I complained they said my trial was over and if I wanted to continue to follow a link. I did not. Now I'm working with Amex to retrieve my funds going back to August 2024. Shame on me for not finding this earlier. Stay away
Response: Ironic that you can't find my account but you're somehow able to charge me?
14 de fevereiro de 2026
Avaliação não solicitada
Resposta de Mindscapeapp
Hi there,
Thank you for sharing your experience. We’re really sorry to hear how frustrating and upsetting this situation has been for you. We understand how concerning it can feel when the subscription process feels unclear, and we never want anyone to feel unsupported.
Unfortunately, we’re unable to locate your subscription details based on the information in your review. We would truly like to look into this for you and help clarify what may have happened so we can make sure everything is properly resolved.
Please contact us at support@mindscapeapp.io and mention that you’re reaching out regarding your Trustpilot review, so our team can quickly locate your request and assist you. We’ll do our best to help sort this out for you.
Impossible to cancel!!! Don't get it
I have no idea when and how this app started charging me. I've tried to cancel and it keeps charging me over and over again. I've even cancelled the CC and it finds a way to hit my bank account. Beware this is impossible to cancel. IF you love giving your money away then this is for you.. Don't do it!!!
19 de outubro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
Hi Lynn,
We’re really sorry to hear how frustrating this situation has been for you. We completely understand how upsetting it can feel when you’re trying to stop a subscription and it seems like the charges keep continuing.
Unfortunately, we’re unable to locate your subscription details based on the information in your review. We’d really like to look into this for you and help clarify what may have happened so we can make sure everything is properly resolved.
Please contact us at support@mindscapeapp.io and mention that you’re reaching out regarding your Trustpilot review, so our team can quickly locate your request and assist you. We’ll do our best to help sort this out for you as quickly as possible.
Absolute scam
Absolute scam. Do not sign up. Take legal action if you have been scammed.
28 de outubro de 2025
Avaliação não solicitada
I am still being charged by this…
I am still being charged by this company and I don’t understand why. I can not even find any account emails nothing but money coming out every month. I even have a new bank account card! STAY AWAY FROM THIS AWFUL PPL how do you sleep at night.
28 de setembro de 2025
Avaliação não solicitada
same problem can't stop payments
Same problem, can't stop these payments coming out of my account
26 de setembro de 2025
Avaliação não solicitada
How do I stop these payments coming out…
How do I stop these payments coming out of my bank account? I do not have an active subscription??? Very frustrating!!
16 de setembro de 2025
Avaliação não solicitada
Agree with most reviews that it is…
Agree with most reviews that it is difficult to cancel and I have ended up paying a lot via the subscription which is not worth it!
15 de setembro de 2025
Avaliação não solicitada
I have never subscribed to this company…
I have never subscribed to this company and have been charged monthly for the last two months!
29 de agosto de 2025
Avaliação não solicitada
BULL SHIT COMANY
BULL SHIT COMANY! Has been steeling money out of my account for the past year, over $600.
And won’t refund my money.
No way to cancel subscription
22 de agosto de 2025
Avaliação não solicitada
Utter scam
Utter scam. Charged over 6 months for an app never signed up for. Have emailed and awaiting hundreds of $$$$ back for unapproved charges. DO NOT USE THIS COMPANY
13 de agosto de 2025
Avaliação não solicitada
1 star because I could not give you 0
1 star because I could not give you 0! I’m a recently struggling widow and am finally able to really check on things. How God-Aweful of you to have taken so much money from my account. I have reached out to you and asked that you cancel this subscription, now you’re not able to find my email address, I’m going to get an attorney!!!!!!
27 de julho de 2025
Avaliação não solicitada
It is a scam
It is a scam. I never subscribed and they took money from my account. I never accessed the app
20 de julho de 2025
Avaliação não solicitada
Total scam
Total scam! I’ve been done like everyone else here. Charged multiple times for an app I didn’t sign up for.
30 de junho de 2025
Avaliação não solicitada
A proper scam
A proper scam, cancelled within the trial period and they carried on charging monthly for a subscription I have never signed up for. No records of transactions on the platform. No emails with subscription details. This need to be reported to authorities.
18 de março de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
Thank you for your feedback, Mara. We're very sorry for the frustration you experienced. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support team. If that’s not the case, please contact us at support@mindscapeapp.io and we’ll make sure everything is reviewed and addressed properly. We always aim to be transparent with all subscription terms, and we’re actively improving clarity around purchase flows to prevent such experiences in the future.
Tricked Into Subscriptions – Misleading and Unauthorized Billing
I was charged multiple times by MindscapeApp.io / StellarTech Limited without realizing I had even subscribed. The company enrolled me in two auto-renewing subscriptions — one for $30.95 and another for $14.59 — using what appears to be a deceptive payment flow.
There was no clear option to opt out or cancel during sign-up, and I never knowingly agreed to ongoing charges. Only after disputing the charges did they admit these plans were active and blamed it on me not clicking a “continue without offer” button.
This is not transparent or ethical. I’ve had to escalate this to my bank, fraud investigators, and consumer protection authorities in Cyprus. I urge others to check your statements and avoid this platform.
22 de maio de 2025
Resposta de Mindscapeapp
Thank you for sharing your experience, Tessa. We’re genuinely sorry to hear that the sign-up process felt confusing and that it led to such frustration.
If we have identified you correctly, it seems that your case was already addressed by our customer support team. If anything still feels unresolved or you need further assistance, please don’t hesitate to contact us again at support@mindscapeapp.io — we’ll be here to help until everything is clear and settled.
We take all feedback seriously and are constantly working to improve both transparency and user experience. Your concerns have been noted, and we truly appreciate you bringing them to our attention.
I would put zero stars
I would put zero stars, but it won’t allow. Did not authorize this charge and cannot cancel it. This will be my third round of paying for it and I never get any response at all. A complete scam. Just bad business.
9 de maio de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re very sorry to hear about your experience, Colleen. We understand how frustrating it can be to see recurring payments you didn’t expect. Please note that we’re only able to process subscriptions that are actively confirmed by the user. Since we can’t locate your account details through this review alone, we kindly ask you to contact us at support@mindscapeapp.io — we’ll review your case as a priority and make sure you feel fully supported.
TOTAL SCAM
TOTAL SCAM! Don’t deserve any stars! I never signed up to any subscription. I signed up to a trial, but was not given access to the app. In order to access the app, I Tried resetting the password, but the one time code was never emailed. They have taken two payments out my bank so far. When I did eventually get in touch they accused me of signing up to the app and refused to refund me. Total scam, beware!!
5 de maio de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re sorry to hear how disappointing this was for you. We understand how concerning it is to feel charged for something you couldn’t access, and we want to make sure everything is properly reviewed. If the code email didn’t arrive, it may have gone to spam or been blocked by a filter — but we’ll be glad to help resolve it. Please reach out to us at support@mindscapeapp.io and mention this review so our team can take another close look at your case.
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