I see the company is based in Cyprus. Cyprus is known as a hub for scammers and cheater companies to hide funds offshore. They are definitely running a scam. The app offers no services and the website... Ver mais
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Veja o que dizem as avaliações
Scam. Once they have your credit card info via a trial offer they continue to charge your card and provide no way to cancel. When I complained they said my trial was over and if I wanted to continue... Ver mais
A empresa respondeu
Just got scammed by these guys last night. Same email this morning as below - “we won’t refund you.” Realized immediately last night I’d been scammed. Used Apple Pay. They have add-on subscriptions th... Ver mais
A empresa respondeu
ITS A SCARM!!! Charging my over $70 for something i never approved and also uses their terms of use bs to not refund you. I made no such approval and even the CS emailed some bullshit I quote “Please... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
1,2
Muito Ruim
166 avaliações
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Scam
This app is a scam, can't sign in tried to get new password, nothing was sent to email when requested. Just took my money and received nothing.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re deeply sorry that you’re having trouble logging in, and we understand how frustrating that can be. We sincerely apologize for the inconvenience this has caused.
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. We truly appreciate your patience and understanding as we work to fix this for you.
They charged money without my…
They charged money without my permission.Another scam web.Be aware !
5 de fevereiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We completely understand your frustration, and we’re truly sorry if you feel this way. We want to assure you that we do not charge users without their consent.
If you’ve experienced any issues or if you need further assistance, please contact us at support@mindscapeapp.io, and we’ll work to resolve it for you.
Total scam
Total scam. Luckily my bank were proactive.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re really sorry you feel this way, and we want to assure you that we take your concerns very seriously. We strive to be transparent and provide value to our users, and we truly regret any confusion caused. Please reach out to us at support@mindscapeapp.io so we can address your concerns directly and make sure you have a positive experience with our app. Your trust means everything to us.
Beware!
This is a complete scam. I was charged USD 10.99, and I'm thankful I used a prepaid card with a limited balance. They've tried to deduct money from my card three times a day, but there’s no money available. I can’t even remember why I signed up for this in the first place.
30 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. Your trust is incredibly important to us, and we would love the opportunity to resolve this.
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll be happy to address any issues you may have. We genuinely appreciate your feedback and want to make things right.
I'd give ZERO if I could!
I'd give ZERO if I could!! Fraud scam charges. Had to cancel card. Unable to contact MindscapeApp.IO . BEWARE!!
31 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. Your trust is incredibly important to us, and we would love the opportunity to resolve this. Please contact us at support@mindscapeapp.io, and we’ll be happy to address any issues you may have. We genuinely appreciate your feedback and want to make things right.
Don’t fall for these SCAMMERS!
30 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re really sorry you feel this way, and we want to assure you that we take your concerns very seriously. We strive to be transparent and provide value to our users, and we truly regret any confusion caused. Please reach out to us at support@mindscapeapp.io so we can address your concerns directly and make sure you have a positive experience with our app. Your trust means everything to us.
This is a complete scam
This is a complete scam! They overcharged my credit card with unauthorized payments and failed to provide the service they promised. They don’t even have an app.
Please don’t fall victim to this fraud!
19 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re sorry for any frustration caused by additional purchases. We strive to be transparent about what’s included in our app and any optional purchases. If you have any questions or concerns about these purchases, please reach out to us at support@mindscapeapp.io. We’re here to help clarify any confusion and make sure you have a great experience with our app.
Although I cancelled my subscription
Although I cancelled my subscription, I was charged with almost $40!
This is a fake website, only stealing the money of the people! Don't make any profile and subscription. Ridiculously - no app, no change in the payment methods in the profile, etc.
I just wrote them an e-mail for refund and deletion of my payment info as well!
28 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re really sorry to hear about the difficulties you’ve had canceling your subscription. We understand how frustrating this must be and want to make the process as smooth as possible for you. You can cancel directly in your 'Profile' settings by selecting the Cancellation or Subscription Details button. Alternatively, you’re welcome to reach out to our Customer Care Team at support@mindscapeapp.io, and we’ll personally guide you through every step of the cancellation process. Please know that we’re here to help and support you every step of the way!
Very miss leading - scam
Very miss leading - charged my account $80 right away after i thought i was getting a free trial - I've not used the app.
27 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. Our team is ready to assist you and ensure you have the best possible experience with our app.
Terrible SCAM
Terrible - no app at all to log in. Took me for $37.00
25 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re very sorry to hear about your experience. Your feedback is extremely important to us, and we want to assure you that we are a legitimate service with our web application (you can visit our site at https://web.mindscapeapp.io/ or contact our customer service team at support@mindscapeapp.io).
Unfortunately, we’re unable to locate your subscription details with the information provided here. Please reach out to us at support@mindscapeapp.io, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
Scam
Scam, nothing, no app no mail, no thing, just. scam.
26 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We want to assure you that we are not scammers and are here to help.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Scammers
Scammers. Their email address isn’t legit. Once you sign up, they continuously take money.
Having tried to take money as mindscapeapp.io, they now tried to change their name to attempt to fool the bank. AVOID!
Update!!! As seen below, they provided an email address which has also been called out as a scam! Smartymeapp.com is not legit. Read up on these reviews before throwing your money away
26 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We are so sorry to hear about your experience, and we sincerely apologize for any frustration or disappointment caused. This is definitely not the experience we want for our users, and we deeply regret that we didn’t meet your expectations.
If you have any doubts or suspicion regarding the source of the charges, please reach out to us at support@smartymeapp.com, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
I don’t ever recall subscribing to this…
I don’t ever recall subscribing to this app. I was just charged $40 and I don’t know why. On their website there is no way to cancel or anything. I emailed them and hopefully they cancel it because it’s ridiculous to not offer a way to cancel. STAY AWAY!
25 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We want to assure you that we are not scammers and are here to help. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
SCAMMERS
SCAM! SCAM! SCAM! They market themselves and entice you then trick you into subscribing for nothing! THEY ARE SCAMMERS!!!!!
Update: after this review, they sent me an email saying they couldn’t see my email yet I used my email to sign in to the point of subscription. I have shared with them the payment notifications for proof.
Such scammers.
25 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re very sorry to hear about your experience and want to reassure you that we take your concerns seriously. Our goal is to be transparent and provide genuine value to our users, so we deeply regret any confusion or frustration.
If we have identified you correctly, it seems that our customer support were able to locate your subscription and contacted you in a timely manner. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Should have read the reviews
Should have read the reviews
Wanted to give it a chance very promising marketing wanted to go for a 6.99 trail clinching a few buttons payed over 30 in a couple of seconds
How is such a company legal hope people sue and they go bankrupt what a horrible company.
24 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We aim to ensure clarity during the purchase process and provide high-quality content to all our users. If we have identified you correctly, it seems that your issue was addressed during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Absolute scam
Absolute scam . I called my Credit card company fifteen minutes after I order it . I emailed the appropriate email to cancel and got a confirmation email that they are working on it but the $25.99 charges went trough. They are not even an American company. The customer service phone number goes nowhere. They email you can use the course for 3 months but no refund . Please don't waist your time with this company
21 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. Your trust is incredibly important to us, and we would love the opportunity to resolve this. Unfortunately, we’re unable to locate your subscription details with the information provided here. Please contact us at support@mindscapeapp.io, and we’ll do everything we can to resolve this issue as quickly as possible. Our team is ready to assist you and ensure you have the best possible experience with our app.
Scam
Scam. No app to login. Blocked my card immediately to avoid them taking more money than called my bank to report. There is a chance of getting my money back if the bank is successful in tracking it.
20 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We’re sorry to hear you’re having trouble logging in, and we completely understand how frustrating this must be. Unfortunately, we’re unable to locate your subscription details with the information provided here, but our team is dedicated to resolving login issues as quickly as possible. Please reach out to us at support@mindscapeapp.io with details about the issue you’re facing, and we’ll do everything we can to get you back up and running smoothly. Thank you for your patience!
Resposta de Mindscapeapp
We appreciate your honest feedback and are sorry to hear that you were not satisfied with your experience. We want to assure you that we are not scammers and are here to help. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
Stay Away from MindScape
I thought I was buying a book abstract and was charged $25. Instead, I was charged $25 plus another $14 plus another $8. I contacted them and a certain Catherine said its our policy not to refund. Trust me, this is a scam! Stay away and these guys advertise on facebook.
17 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We are so sorry to hear that you feel this way, and we truly regret that we’ve caused you any concern. Please know that we are a legitimate service, and we are dedicated to providing value to our users. If we have identified you correctly, it seems that your issue was solved during the conversation with our customer support. If it is not like that, please write to our support and we will solve your issue.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to us at support@mindscapeapp.io. Your feedback is invaluable as we work to improve our services.
This is a scam
This is a scam. Stay away. When I purchased I had three transactions which I did not approve of. I emailed asking for a refund and they have a no refund policy. Dispute the transaction with your bank.
16 de janeiro de 2025
Avaliação não solicitada
Resposta de Mindscapeapp
We are so sorry to hear about your experience with our customer service, and we sincerely apologize for any frustration or disappointment caused. This is definitely not the experience we want for our users, and we deeply regret that we didn’t meet your expectations. Please reach out to us at support@mindscapeapp.io, and we’ll do everything we can to address your concerns. We are committed to providing better service, and we genuinely appreciate your feedback.
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