Minooy Avaliações 

367
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am extremely happy with the Minooy purses and wallets I have purchased. I ordered an extra strap with my last order and the original strap for the purse was inadvertently missing. As soon as I let... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received both handbags in a reasonable time and the quality and styling was as good or better than promised. I would recommend Minooy to anyone who is looking for a really quality product for a reaso... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

  • 10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, China

  • 852 5765 0482
  • support@minooy.com
  • minooy.com

4,5

Excelente

O TrustScore é 4.5 de um total de 5

367 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(367)

63 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love this purse!!

I love this purse!!! I’ve been eyeing it for months and finally bought before my last 2 week international vacation. I love the size, organizational compartments and safety features.

20 de agosto de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Avaliado com 5 de um total de 5 estrelas

I just purchased the Naya Cross body…

I just purchased the Naya Cross body bag in the sapphire color. On arrival, I was thrilled with my purchase, the bag is so soft, a wee bigger than expected, but that also pleased me too. So many excellent functional compartments, security on the bag is outstanding. Thank you Minooy for my darling bag. It’s a 10 star bag for sure in every aspect.

23 de setembro de 2024
Avaliação não solicitada
logotipo da Minooy

Resposta da Minooy

Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received.
Have a nice day! : )

Avaliado com 5 de um total de 5 estrelas

The product was exactly as advertised

The product was exactly as advertised. Soft leather, many compartments and well made.
I will certainly purchase from this company in the near future.

22 de julho de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Have a nice day! : )

Avaliado com 5 de um total de 5 estrelas

Great quality bags

I have purchased 2 bags from Minooy and both times the service has been great from the order to delivery. I am very pleased with my purchases as I needed a crossbody bag that was smaller due to my shoulder injury. The quality of the bags is wonderful and I will be taking my new bag to Greece with me which should be perfect.

20 de junho de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!

Have a nice day!^_^

Avaliado com 1 de um total de 5 estrelas

The leather started peeling the first…

The leather started peeling the first week I used it and the bag collapses in where the zipper is.

20 de maio de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thanks for your comment.

We are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.

Could you please send me a picture of the damaged bag that we can understand your problem more clearly? don't worry, we will help you solve this problem.

Looking forward to your reply and have a nice day! ^_^

Best Regards,
Minooy Team

Avaliado com 5 de um total de 5 estrelas

I love these bags

I love these bags. I have 3 of them, and have given one as a gift. As soon as I got my first one, I ordered a second. The quality is amazing. Super soft leather, and the zipper hardware is excellent quality. I like that the sides pop open when I unzip, so I can see everything inside. And I LOVE that there are about 10 million card slots because I have about that many cards. I would love a light pink or a hot pink one.

20 de maio de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received.

Thank you for your suggestion, we have conveyed it to the relevant departments. Your input is invaluable in helping us shape the future of Minooy products. This message has been conveyed to the designer and they will consider it.

Have a nice day! : )

Best Regards,
Minooy Team

Avaliado com 5 de um total de 5 estrelas

The perfect size

20 de maio de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Have a nice day! : )

Avaliado com 5 de um total de 5 estrelas

Best organizer purses I’ve ever owned

Best organizer purses I’ve ever owned. Small size that can fit two pair of glasses (readers and sunglasses) and my iPad mini. Currently, I have two, but will be ordering another soon. I like to change purses seasonally (4).

20 de maio de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Please don't forget your exclusive discount code to enjoy 20% discount on your reorder! Have a nice day!^_^

Avaliado com 3 de um total de 5 estrelas

Although there was nothing wrong with…

Although there was nothing wrong with the website per se, the production descriptions lacked key details.

20 de abril de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you for your suggestion, what product key details are you referring to that are missing from the website?

We will convey it to the relevant departments and we will consider it.

Looking forward to your reply and have a nice day! ^_^

Avaliado com 5 de um total de 5 estrelas

Love the purse made of excellent…

Love the purse made of excellent quality leather. And it holds so much!!!!

20 de abril de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 5 de um total de 5 estrelas

I have carried the tri compartment…

I have carried the tri compartment Minooy bag for a few years, and I bought the smaller bag with the glasses holder for summer. This bag i s so great, and small purse with lots of room. I love it so much that I'm thinking about getting another one in a different color for winter. There are so many nice touches, the pen holder and the key holder make my life so much easier. Thank you for making such a great product.

20 de abril de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 5 de um total de 5 estrelas

Worth the $$$$$$

First of all, I would like to thank the Minooy support team who answered my inquiries. The customer service was very responsive.

Now, let's talk about the bag I purchased. I bought the Naya Small Crossbody Bag in green 💚. As soon as I opened the box, I could smell the leather. I could actually smell it the whole day 😂! The zipper is very smooth to open, and the bag has lots of compartments to put things in. It also came with instructions on how to look after for the leather. To be honest, the bag is really damn cute! It's perfect for traveling

28 de maio de 2024
Avaliação não solicitada
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 5 de um total de 5 estrelas

Wonderful product

Wonderful product. Leather is lovely. Comfortably fits phone, keys, glasses & more and, importantly, light to carry! I have bought 2 already!

20 de março de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 5 de um total de 5 estrelas

Love my bag

Love my bag! Perfect for my trip. Plan to get in another color!

20 de março de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 4 de um total de 5 estrelas

The good and the bad.

I loved the design of the purse. I can carry several items, and find them quickly. The design of the card holder pocket and other zippered pockets make it unnecessary for me to carry a wallet. Downside, while I love the softness of the leather, when I bumped against a column, the surface grazed and the finish was damaged. Fortunately, it is a black purse, so between repeated treatments with shoe dye and polish, I have been able to make the scuff look less noticeable.

19 de março de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thanks for your input.

Leather bags will experience varying degrees of wear and tear during use. No bag can claim to never wear out. You can protect your bag from sharp objects during use or wipe the bag with a little cream leather oil care your bag instead of liquid leather oil.

Hope this is helpful and have a nice day! : )

Avaliado com 5 de um total de 5 estrelas

Good quality and nice style

Good quality and nice style. Purchased for an overseas trip and it is a perfect size for travel.

19 de fevereiro de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 5 de um total de 5 estrelas

Beautiful purse

Beautiful purse, beautiful color & very well made! Just the right size! Couldn’t be happier!

19 de fevereiro de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 1 de um total de 5 estrelas

One star- I have not received my order.

One star- I have not received my order.

19 de fevereiro de 2024
logotipo da Minooy

Resposta da Minooy

Dear Kirstin,

Hope the email finds you well. Minooy notified you of the package status on March 1st, did you not receive it?

Your product had delivery failed due to some reason.

Please try to consult the local post office to check and pick up your package as soon as possible to avoid the item returned.

The URL for inquiring about the logistics waybill is:

www.usps.com

Only need provide your tracking number : 4205026392748903396155000052273165

USPS US Phone: (+1 800) 222 1811

Have a nice day! ^_^

Best Regards,
Minooy Team


Note: Delivery failed may generally be affected by the following reasons:
1. Recipient address incomplete, wrong, relocated, rejected
2. The recipient is not at home, the recipient cannot be contacted, and the phone is transferred to voicemail
3. The recipient fails to pick up the goods within the time limit
4. Objective reasons (weather reasons, road conditions, etc.)

Avaliado com 5 de um total de 5 estrelas

The quality of your handbags is…

The quality of your handbags is excellent!

19 de fevereiro de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

Avaliado com 5 de um total de 5 estrelas

What great customer service

What great customer service! Love my bag with the woven strap. I’ll be back for another one.

22 de março de 2024
logotipo da Minooy

Resposta da Minooy

Dear customer,

Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust!Your satisfaction is our greatest achievement.

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Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

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