I am extremely happy with the Minooy purses and wallets I have purchased. I ordered an extra strap with my last order and the original strap for the purse was inadvertently missing. As soon as I let... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Received both handbags in a reasonable time and the quality and styling was as good or better than promised. I would recommend Minooy to anyone who is looking for a really quality product for a reaso... Ver mais
A empresa respondeu
I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Ver mais
A empresa respondeu
This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, China
- 852 5765 0482
- support@minooy.com
- minooy.com
4,5
Excelente
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Purse is great
Purse is great. I wish it had glasses slot. And I wish I would have chosen a different color.
19 de fevereiro de 2024
Resposta da Minooy
Dear customer,
Glad to hear from you and thank you for getting touch with us.
Your input is invaluable in helping us shape the future of Minooy products. Thank you for choosing Minooy to help grow your business!
Have a nice day! ^_^
All the best,
Minooy
Just received my blue Athena
Just received my blue Athena - well made, numerous compartments with RFID and a regular compartment for my EV to turn on. I am sure it will take a while to find the “perfect” purse setup 😻. The shoulder strap is generous in length and width. This is a lovely product 🥰😻🧚♀️
7 de março de 2024
Avaliação não solicitada
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Wonderful Purse
Great packaging and care instructions. Easy to track and delivered in time frame as promised
19 de janeiro de 2024
Resposta da Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Beware (again)
Minooy’s response to my 1-star review was to infer that I had purchased the bag from a “knock-off” online reseller and that should be more cautious. I purchased it directly from the Minooy website, and I waited a considerable amount of time to receive it. Immediately after posting my review, I received an email from the company offering me $30 to keep the bag as is, or to let them know if I wanted instructions how to return it for a new bag. I say it again: Caveat Emptor.
20 de fevereiro de 2024
Avaliação não solicitada
Resposta da Minooy
Dear Pamela,
Thank you for the feedback. Sorry for the late reply.
We cannot check the specific order from your name Pamela. Can you provide the order number? If you do purchase a product from Minooy, we are willing to assist you with any issues you may have.
Looking forward to your reply and have a nice day! ^_^
The quality and customer service far…
The quality and customer service far exceeded my expectations! The leather is so dog and customer service was easy to work with
21 de dezembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Fantastic well made purse
21 de dezembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The great quality is so fantastic!
The quality is fantastic. Best crossbody I've ever bought!
22 de dezembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Excellent purchase
Excellent quality. . Love their design. I have 3 of their purses.
21 de dezembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Beautiful purses
I purchased a couple of purses and had no issue at all. They arrived well packaged and the leather is so soft and they are well made. Will definitely purchase again.
21 de dezembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Even better quality than I expected!
I am in LOVE with my new bags. The leather and hardware are incredible! Soft, rich and buttery for the leather and super strong for the hardware. I am VERY impressed. Now Minoy just make more fun colors please and I will buy more!
21 de dezembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I was unsure about buying this bag
I was unsure about buying this bag, I wondered if the reviews were fake or if people were given a free bag to leave a review. I was also unsure because it was coming from china. All I could think about was companies like Wish. So I spent the money and ordered the bag. It took about 2 weeks and I LOVE this bag. I will definitely be ordering another. I also ordered the card holder thin wallet and I love it too. I can’t remember when I found a purse I like more.
16 de janeiro de 2024
Avaliação não solicitada
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Definitely NOT real leather
Definitely NOT real leather. You can see in the seams that it's "PLEATHER".....
Like the size and spaces in the bag; however definitely paid too much for what I got.
9 de janeiro de 2024
Avaliação não solicitada
Resposta da Minooy
Dear customer,
Glad to hear from you and thank you for getting touch with us.
The leather of Minooy bags is made of top layer cowhide which is soft and comfortable.
Hope this is helpful and have a nice day! ^_^
Impeccable customer service
Impeccable customer service!
They went above and beyond to be sure satisfaction was accomplished. I will buy from them again and refer family & friends.
9 de janeiro de 2024
Avaliação não solicitada
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Love my new Minooy small cross body purse.
Love my new Minooy small cross body purse. It is my second one I have bought both in the same color. Hope to buy a larger one when I have the money to pay for it. The leather is so supple and soft and the color choices are great. I have not look for a perfect bag since I have found Minooy!
21 de outubro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The perfect handbag is a camera bag
I saw it, the perfect purse! I ordered it post haste and it came within two weeks. It was beautifully boxed with care.
I have been using the perfect purse for an every day ‘grab and go’ carry all for my personal essentials and it’s perfect, keys, wallet, sunglasses and iPhone, a mask for crowded areas and a handkerchief. It’s the perfect handbag for me.
20 de outubro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I appreciated the fast response time
I appreciated the fast response time. Answered my questions and provided exact steps for my return process
21 de outubro de 2023
Resposta da Minooy
Dear Nicole,
It's our great pleasure to help you solve the problems.
If you have any questions, please feel free to contact us. We are always here with you.
Have a nice day.
Best regards!
Minooy Team
I ordered a small crossbody organizer…
I ordered a small crossbody organizer purse and LOVE it's functionality, size and color.
However, the material (leather?) Is starting to look faded and is getting scratched and scuffed up easily. I normally carry it to work inside another leather bag and when I carry it into a store or on the go, it's under a jacket or sweater. It's not getting abused. I've had it about 6 months.
I feel like it it not sealed or finished
I wonder if there is an oil or leather conditioner I could use?
9 de outubro de 2023
Avaliação não solicitada
Resposta da Minooy
Dear Nikole,
we are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
Could you please send me a picture of the damaged bag that we can understand your problem more clearly?
Looking forward to your reply and have a nice day! : )
Top quality merchandise
Top quality merchandise, ease of ordering, speed of delivery. Packaging was impressive.
19 de outubro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
A Experiência Trustpilot
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Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
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