I am extremely happy with the Minooy purses and wallets I have purchased. I ordered an extra strap with my last order and the original strap for the purse was inadvertently missing. As soon as I let... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Received both handbags in a reasonable time and the quality and styling was as good or better than promised. I would recommend Minooy to anyone who is looking for a really quality product for a reaso... Ver mais
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I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Ver mais
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This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Ver mais
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Detalhes da empresa
Informações de contato
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, China
- 852 5765 0482
- support@minooy.com
- minooy.com
4,5
Excelente
367 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bali Bag
I very seldom give reviews, but this company deserves five stars across the board. Their customer service is outstanding; the product is lovely and well crafted with thoughtful details; and the packaging was just as great! I will be happy to be giving this as a gift.
10 de novembro de 2023
Avaliação não solicitada
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
LOVE my Minooy bag
LOVE my Minooy bag! Excellent quality and very efficient design.
20 de setembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Enjoying my purse
My order was delivered in a timely way and I was kept informed about arrival. And when it arrived, I was very pleased with the quality and the design of the bag. I love being so organized and it is very roomy.
20 de setembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Nice product
Nice product, looks good. Not able to fit enough in it for me (sunglasses, keys and lipstick) but it nicely holds what I need for travel.
20 de setembro de 2023
Resposta da Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
Excellent Product - Fast Service
Ordered from minooy.com after seeing their ad on Facebook. They had the style purse I had been looking for and they had excellent reviews. Received my order quickly and I will definitely be ordering from them again
20 de setembro de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Excellent quality product.
21 de agosto de 2023
Resposta da Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
Great quality
21 de agosto de 2023
Resposta da Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
Customer service A+
Customer service A+. Bag is beautiful and well made. You can tell women designed them. Pen holder, key holder, sturdy zippers, a place for everything, wonderful bags.
20 de agosto de 2023
Resposta da Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
Good and prompt
Prompt shipping and I really like my new over-the-body strap purse.
21 de agosto de 2023
Resposta da Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
Both purses were exactly as advertised
Both purses were exactly as advertised. The leather is soft and beautiful. Will use on next long distance travel. Compact and light.
21 de julho de 2023
Resposta da Minooy
Dear customer,
Minooy is very happy to bring you a pleasant shopping experience, and we will have more innovations in growth, which will bring you convenience and surprises~
Have a nice day! : )
quite poor quality for the price
quite poor quality for the price
transaction went fast
21 de julho de 2023
Resposta da Minooy
Dear Marina,
Glad to hear from you and thank you for getting touch with us. Sorry for the late reply.
The leather of Minooy bags is made of top layer cowhide which is soft and comfortable.
If you don't like soft leather, you could contact Minooy after-sales email support@minooy.com. I believe you will get a satisfactory answer there.
If you have any dissatisfaction or questions about the product, you could contact this email address support@minooy.com, Minooy will always be here with you.
Hope this is helpful and have a nice day! : )
The purse is beautiful and made with…
The purse is beautiful and made with really good quality leather. The only negative is how long it takes to get it. As long as you have time to wait they are well worth it!
30 de agosto de 2023
Avaliação não solicitada
Resposta da Minooy
Dear Cindi,
Glad to hear from you and thank you for getting touch with us.
If you choose standard shipping which is free, you will receive the package within 10-15 business days; if you choose DHL which will cost you extra $20, you will receive the package within 5-9 business days.
Hope this is helpful and have a nice day! : )
Fantastic Travel Bag
The bag is fantastic for travel with the different compartments and holds a good number of items.
I purchased the trench colour which is a versatile colour.
19 de junho de 2023
Resposta da Minooy
Dear customer,
Thanks for your support and reliance. Minooy hopes to provide you with a good shopping experience every time.
Have a nice day! : )
Love my crossbody
Perfect size, great material, plenty of storage, light and comfortable.
19 de junho de 2023
Resposta da Minooy
Dear customer,
Thanks for your support and reliance. Minooy hopes to provide you with a good shopping experience every time.
Have a nice day! : )
A wonderful reputable company with…
A wonderful reputable company with outstanding customer service!
20 de junho de 2023
Resposta da Minooy
Dear customer,
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Minooy bag. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
From all of us at Minooy family, we look forward to seeing you again soon!
Love my purse
Love my purse. It holds everything for my day to day activities, and yet still has room for extras when I
travel. It's so easy to organize everything in each of the well thought out compartments. It's such great quality and the leather is so soft and beautiful. Well designed and well made.
19 de junho de 2023
Resposta da Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and feel satisfied with their soft leather. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I purchased a Mini bag on May 7 and…
I purchased a Mini bag on May 7 and never got it! Jesus, it's a scam.
7 de maio de 2023
Avaliação não solicitada
Resposta da Minooy
Dear Jack,
Glad to hear from you and thank you for getting touch with us. Sorry for the late reply.
Minooy checked all orders from May 6th to 8th, and there is only one customer whose name contains Jack, Debbie Jackson, is this you? If this is not you, can you send your name and email number to Minooy's after-sales email support@minooy.com? If it is a product of our store, we will definitely give you a satisfactory answer.
Minooy counterfeits are popping up lately. We have also received several customer feedbacks that they can buy bags similar to Minooy at very low prices in online stores, but the quality of the bags is not good. Here, Minooy reminds you to recognize the Minooy trademark when buying, and don't just buy cheap bags of inferior quality.
Minooy recommends you to appeal if you pay by Paypal; you can chargeback if you pay by credit card.
Hope this is helpful and have a nice day! : )
I purchased two bags on a whim and…
I purchased two bags on a whim and changed my mind immediately. I was especially worried that the product was shipped from China. I did not trust customer service would step up in case of a problem. My worries were completely unfounded. When I contacted them via email to cancel the order, it was done within a day. They replied very promptly although the only means of communication is by email. I already have the refund. Impressive customer service.
19 de julho de 2023
Avaliação não solicitada
Resposta da Minooy
Dear customer,
Thanks for your review about Minooy bags.
All Minooy bags are made and shipped from China. Maybe you have a bad feeling about Chinese products, but if you are willing to trust us once, you will definitely fall in love with Minooy.
We promise that if you choose standard shipping, you will arrive at you within 10-15 working days, and if you choose DHL, the package will arrive at you within 5-9 working days. If you do not receive the package within the agreed date, please contact us, we will check the status of the package and give you a satisfactory answer.
If you are not satisfied with the product you received, please let us know, we will process the return or exchange in time. We have a US warehouse where you can return your product, the return process is simple, and your refund will be credited quickly.
If you have any questions about our return policy, you can refer to the following URL. https://www.minooy.com/pages/refund-and-return-policy
Also, You can read the comments left by our customers on our website, hopefully it will help you to reduce your worries.
https://judge.me/reviews/minooy.myshopify.com
Or there are many Youtube bloggers evaluating Minooy bags. You can refer to both. The following are the shared videos of some bloggers.
https://www.youtube.com/@alisa_lynn/search?query=minooy
https://www.youtube.com/watch?v=TjSJlHglQqY
https://www.youtube.com/watch?v=WCb1qDt9xF4
https://www.youtube.com/watch?v=IVy9_dy7SEQ&t=292s
If you are willing to try Minooy, Minooy will never let you down.
If you have any questions, please feel free to contact us.
Have a nice day! : )
Resposta da Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
Leather dye issue
The purse is the right size and perfect for carrying a a lot in a small container. Unfortunately, the dye in the leather was not sealed properly so the cross body strap has stained a few of my shirts. I had to throw the shirts away because the leather dye is hard to get out. I haven’t used the since then and will probably replace it with something similar that won’t damage my clothes while using the product.
20 de maio de 2023
Resposta da Minooy
Dear customer,
Glad to hear from you and thank you for getting touch with us. Sorry for the late reply.
We deeply apologize for the inconvenience caused to you. We have sent the solution to your mailbox, please believe that we will give you a satisfactory answer.
We are sincerely apologize for the issue, very sorry for that.
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