Mipermit Avaliações 

Visited Bath who use this system. Spent more time trying to get a parking ticket than actually visiting Bath, well felt that way. If you don't have change prepare for a good hour working it out and getting it to work. Failed 5 times. Anyone elderly going? Don't bother. You won't have any chance working it out reading the instructions that go on forever. And VERY expensive. Literally will think twice about visiting Bath Purely because of the parking meter. Sad.

Visited Bath and went to the car park I have always used. It has gone over to MiPermit. I tried to pay in advance but would only let me sign up after I was in the car park. I arrived in the car park read the ridiculous instructions on the highly confusing board. Had 3 goes at logging in via the app each one failed, tried to register online but that crashed twice. After 2 tries I appeared to pay via the QR code. No response from the company no email and no receipt...so i assumed i had paid. This is a complete shambles. I have a degree in IT and could not work out the instructions from the board.....this is a shambles...puts me off visiting Bath!

Tried paying for parking by scanning the qr code in the car park. Went through the process, confirmed payment on my bank app then…..the mipermit app disappears! Did i pay? Didn’t I? For all I know, I’ve just paid 3 times trying to get confirmation. If you’re going to charge an arm and a leg for parking, wouldn’t it by nice if you had a ststem that worked. If I have paid 3 times I bet it’s not going to be easy getting my money back. Stressful, crap system.

I would not have given Mipermit any stars if I'd been able to.
The customer service is atrocious. I have MS with limited hand function , a phone but no computer. The woman I spoke to was so rude and upset me so much, then suddenly ended the call saying she'd given me too much time and she'd get into trouble with her boss.
The whole system is not fit for purpose. I have no renewal and no visitor permits.

Absolute joke of a company. That they’ve won Bristol council contract is a disgrace - Bristol council obviously couldn’t care less about residents.

Software doesn’t work, not fit for purpose. Can’t get through to CS - incredibly provocative recorded message threatening calling the police - just the worst sort of monopoly behaviour.

Waste of 5 hours every renewal of residents permit or change. I would say avoid at all costs - but sadly for Bristolians we can’t.

Tried to use their app in Bath for parking. It kept saying my card was not valid but they still managed to charge me on my credit card for validation purposes three times. Wrote to them no answer, phoned them no answer. Why oh why does Bath City Council use this company for their parking charges!

App is awful, shouldn't even have one star! Have been trying unsuccessfully to add our new car to my yearly permit so I can visit our local gym. I've logged out and back in, been through every available setting on the app, even re started my phone and am still unable to add the new reg. This app is not fit for purpose! Absolutely terrible

Firstly - Hey UNtrustPilot how is it possible that MiPermit has 1.9 when there's 13 single start reviews!?

Now review:
MiPermit is like any useless council in UK:
1. They're first to charge you/fine you
2. It's impossible to contact them
3. I spend 4 days on the phone to their CS and NOTHING - same practice like Council mafia
4. When you call them and you choose OPTION 1 (pay fine) they answer their phone in less than 2 minutes - what a joke, right?
5. I called and chose OPTION 1 and told lady I'll be calling OPTION1 until their useless customer service answer my call - lady from Account helped with my issue NOT useless customer service.
6. MiPermit exactly like Council mafia won't take complaints... They have pretty clever autoattende pre-recorded message "If you're offensive we will terminated the call"

YOU HAVE TO ANSWER THE CALL IN ORDER TO TAKE OFFENSE !!!

I would never use MiPermit or any UK council if life wouldn't force me too....

-1/5 and this is for UNtrustPILOT - stop licking gov organisations as*** because they deserve 0/5

Park in a car park on the Gower near Swansea, had a nice walk. Then went back to the car and tried to pay, got to the machine there were about 6 people all looking lost. It turns out the machine cancels your ticket right at the end for the process, which it did to me three times. By this time there where 10 people stand there. So then I tried to SMS the ticket that didn't work, for anyone there. So some us download the app, again it would let you set the time of arrival. So by this times there where now more people trying desperately to pay. Tried calling help line again not open(Saturday evening) . So now I had been trying to pay £2.50 fo half hour. So I left saying call Monday sort the ticket out, to which I just tried. Mipermit do not let you pay past dated tickets, there system is wait for fine and challenge the fine al this for £2.50. Anyway on the way home we pulled in a pub for dinner they had a pay.car park luckily it used Ringo. App, 15 seconds later a had a email confirming parking payed, RINGO five stars MIPERMIT no stars

A few days later I had to park my car again, my heart sunk where I saw the Mipermit sign. Luckily someone was using the ticket machine, I asked how to use the machine. I had made a fundemental mistake. You buy your ticket on arrival and pay for a certain period Ha. So simple, to me and everyone at the machine, there where many signs in both English and Welsh, not one saying PAY ON ARRIVAL. What a wonderful way of raising fines, just enough signage to be legal, just not helpful !!!!!!

Wouldn't even give one star!
We visited Hunstanton yesterday and found we could not pay by cash or card. We then proceeded to send our information by text as instructed on the side of the machine but kept being told we had not entered the correct information (I have kept the text messages) Finally attempting to pay by phone the waiting time was horrendous and we were ready to drive home. As a couple in our 70's who are not really very tech savvy this really messed up our visit. We have visited Hunstanton many times in the past but this episode has seriously put us off visiting again, Why change the system, if it aint broke don't fix it!

Everything about this app is awful. After 10 minutes we gave up.

Of all the parking Apps around the country, this is the worst by far. Today I purchased my ticket at 10:38 for two hours, but the app registered the time as 10.05, so my time ran out at 12.05. I’ve tried to phone them in the past and honestly, just don’t bother.

Why aren't they accepting coins? We parked on Brown Street and lots of people were struggling with payment. Forcing us to do the payment online only works with a decent website. I got scammed by a company pretending to be them, before I got to their actual site and now have to safeguard myself against them. Very unhelpful! Will avoid in future.

Awful, painful to use each menu selection cancels it’s self when you select another section ie time, duration, when, date, select car … rubbish

I really don’t want to give this 1 star but this Mipermit is not only confusing but it’s a total rip off!!! Before I paid £15 for a visitor permit for 6 months and now it’s £9 for 850hrs, you have to download an app to allocate the hours you intend to visit?!?! Who knows how long they are going to be visiting for?!?!

Ever heard of the “if it ain’t broke don’t fix it?” Who ever came up with this “new” idea…. You need to be sacked!! Money grabbing low life’s the lot of you!!

Ps I’m not signing up to it, it’s a scam!!!
I hope everyone else does the same and you lose out on a lot of money!! I hope your “new” system fails you!!

Please have the courtesy to respond, to why you are changing residence more for parking outside their houses then the council website.

Which one of you is pocketing the extra…

Resident Parking Permits
When uploading jpg files, which are perfectly clear and similar documents were acceptable last year, they were refused as being unreadable. This requires you to repeat with more documents on the approved list.
You have to go through the whole thing again but this time you renewal option has disappeared.
Your bank details and bank statements are uploaded onto their severs which leaves them vulnerable.
All for a parking permit to park outside your house for a fee of £35 per year.
I can understand the need to be careful but the web-site is clunky and needs some common sense input.

Truly terrible, the local council has started using this for residential parking charges, warning that you probably won’t get a reminder to renew you permit.
So you unknowingly end up with parking charges or you come to use the app and you can’t log in, no problem though all you need to do is re register. All you need to do is send us a copy of a utility bill to prove you’re a resident, what you don’t have one because no utilities companies send them anymore, and you now have nowhere to legally park. No problem simply register with one of them get proof come back to us, re register pay your fees.
Only been living here for 20 years, perhaps it would be a good idea to send out paper reminders as emails aren’t reliable ( junk mail etc ).

Biggest SCAM going!!!! Offers discount but never delivers!

I have used several of these parking apps (of which there are far too many) and this is the most torturous to use. Click on location map and it selects the wrong location - so you can end up paying for the wrong car Instructions to set up an account very unclear. Phone desk are clearly unfamiliar with their own app. AVOID IF POSSIBLE