Drop shipping company! The website says so many thousand items of stock held, after phoning due to my email being ignored, the boots will take 10 days to arrive in stock then have to be posted out.... Ver mais
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Veja o que dizem as avaliações
Don’t use DHL e commerce, absolute scam, has been been waiting for my package since last week, they even stopped the tracking number now so have no idea where is my order. They are part of Evri with t... Ver mais
Can't fault, the snickers t shirts said despatched in 8 days, so do not expect a quick delivery, and they arrived approx then. Maybe some despatch updates would help the transaction, as after a whil... Ver mais
A empresa respondeu
Review – Helly Hansen BOA Work Shoes (from MI Supplies) These Helly Hansen BOA work shoes are absolutely amazing — super comfortable, soft underfoot, warm but never sweaty, and they look great... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de roupas e acessórios de segurança
- também em
- Fornecedor de roupas de proteção
- Loja de moda masculina
- Loja de roupas de trabalho
Escrito pela empresa
Established in 2005, workwear and clothing provider for UK and global customers. Specialsing in Carhartt, Helly Hansen and Snickers Workwear. Full head to toe clothing options alongside expert embroidery and printing services.
Informações de contato
Unit 5 Mile House Business Park, DL6 2NW, Northallerton, Reino Unido
- 0333 015 1909
- customerservices@misupplies.co.uk
- misupplies.co.uk
2,8
Bom
948 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a jacket on the 6th January was…
Ordered a jacket on the 6th January was stated delivery date 13th January went onto website to find out they are just processing my order not happy at all
13 de janeiro de 2026
Avaliação não solicitada
Customer service on point
Had a slight quality issue with an item, and for anyone that says theses things shouldn't happen in the first place, sh!t happens, its how its delt with that matters, Emma on the customer service team was amazing with quick responses and helpful solutions which is more than I can say for most big companies, great prices and good delivery, quick even when delayed (courier fault) will happily buy from mi supplies again purely for know how good the customer service is. Thank you
10 de janeiro de 2026
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Hi Kirk, many thanks for using MI and taking the time to post your feedback.
As always, every bit of feedback we take personally (positive or negative), and you've made Emma a very happy girl on a Sunday!
Many thanks! We hope we can serve you again soon.
Alex Ingham - Commercial Director
I can't recommend this company highly…
I can't recommend this company highly enough fast to deal with and no issues and special thank you to the girl in the office top class...5 stars
8 de janeiro de 2026
Avaliação não solicitada
Delivery is awful and customer services…
Delivery is awful and customer services don’t even come back to you
It’s taken 9 days for my work boots to arrive. I emailed after 5 days with my order number and still haven’t had a reply
7 de janeiro de 2026
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Hi Josh, thanks for dealing with MI. I am hoping your review is a genuine mistake, but is incorrect.
Your order was placed at 8:36 pm on Tuesday 30th December. Due to bank holidays we advised prior to making any payment, that delivery was 9th January, to take in to account New Years Day and the weekend.
We sent you an email on the 7th January (5 business days) to confirm your order had been sent early, and today 8th January you have received your order a day early.
We don't have any emails from yourself, so I am sorry if you feel we have ignored you.
I hope that answers your feedback, and I am sorry you felt this way about MI.
Regards
Alex Ingham
Commercial Director
Excellent company!
Excellent company! Had what I needed in stock and, despite the clearly stated lengthy prospective delivery times, the item arrived in good time. Would definitely use again. Thanks!
19 de dezembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Thanks for the review. We have over the past 20 years supplying online to ensure we offer a longer delivery time, to ensure we do not under promise.
Thanks for the great feedback and look forward to serving you again!
Alex Ingham - Commercial Director
Heel goed ook naar Nederland!
Good day price, well packaged and fast shipping to the Netherlands.
8 de dezembro de 2025
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks Dennis for your review and taking the time to post, it is appreciated.
The Blackrock boot is very popular and a good price too. Our delivery service to Netherlands of 2-3 days is doing very well!
Thanks
Alex Ingham Commercial Director
Great service
Recently received our first order from MiSupplies.
I have been so impressed with their customer service including personalised embroidery and directing me to special offers. The products are exactly what we wanted and for an excellent price. We will definitely be ordering again in future.
20 de novembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks Barbara and for using our embroidery service - an extremely popular service for our customers!
Your logos that we designed and set up free of charge are now set up in our system for faster deliveries in the future.
Alex Ingham - Commercial Director
Was a bit dubious about this company…
Was a bit dubious about this company after reading the reviews but ordered a top and arrived the next day delivery,super speedy and great communication.
Would definately buy from here again!
7 de dezembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Thanks Jenny, nice Carhartt hoodie choice! We appreciate your posting your review. Sadly, the majority of the reviews are incorrect and hopefully we put a reply to help people looking at the reviews.
Big thanks again and hope to help you again soon!
Alex Ingham - Commercial Director
Good customer service response and quick delivery.
Ordered some carhartt, reached out to customer services for a query and had quick responses. Part of the order delivered quickly. The other part was a preorder so obviously not available yet.
Will be using again for carhartt gear 👍🏻
1 de dezembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks Jonathon, the Carhartt pre orders are very popular with everyone!
Thanks for taking the time to review us. It means a lot to all our team.
Alex Ingham - Commercial Director
11 days to pack a order??
11 days to pack a order???
When you place an order on 24th November, why can’t you send the item till 4th of December?? Then your saying 3 days to send then after 4 days if it doesn't come to contract you??
If you would have said this before I ordered I wouldn’t have place an order for 2 pairs of boot we need for 1st dec!
1/5 poor!!
Still 2 days to go and you’ve not posted it. And then wait even longer!
Drop shipping is a BAD business model.
This isn’t acceptable!
Sending straight back for FULL REFUND
2 de dezembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Hi there, really sorry, we can't give context to your review due to the annonymous name. If you wish to still discuss you can email me direct on alex@misupplies.co.uk - I reply to every single email sent to me.
We are VERY clear before any customer orders of the delivery timescale on every one of our 200,00 items, to ensure you don't need to order with us if you feel the timescale doesn't work for you. I can't comment specifically on your order as not sure of the name, but saying we don't say this, is misleading and incorrect.
We hold the largest stock of Carhartt, Snickers and Helly Hansen stock in the UK, quite comfortably. EVERY one of those items is shown as 2 day delivery, eg we send straight away to you.
We then hold a huge amount of extra stock in our European stock holding, hence the delivery time is about a week later. We are very, very clear about those timescales before customers need to order. We also confirm in a written email to you. We try to be very clear if you are accessing UK stock with an immediate despatch or our European stock which is literally 5-7 days later.
I hope that gives some clarity, and we do thank you for using MI.
Alex Ingham - Commercial Director
Absolute joke of a company 12 days and still no delivery
Ordered pair of boots and a pair of overalls. This will be coming up on 10 days f8nally got an email from dpd saying it will be here in 2 days . So 12 days waiting on gear I should have ordered on amazon an would have had them THE NEXT DAY . Absolute joke of a company that are quick enough to take your money but when it comes to posting your purchases ha different story . I will never use this company for anything again customer service is abysmal. Never again
13 de novembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Hi there, really sorry Callum you feel this way. Just like Amazon, we also clearly show a delivery timescale, to give you a clear expectation of your delivery time. I am sorry you missed this before ordering with us.
We are VERY clear before any customer orders of the delivery timescale on every one of our 200,00 items, to ensure you don't need to order with us if you feel the timescale doesn't work for you. I can't comment specifically on your order but saying we don't say this, is misleading and incorrect and would have given you the correct information before ordering, to give you the option of using Amazon if preferred.
We hold the largest stock of Carhartt, Snickers and Helly Hansen stock in the UK, quite comfortably. EVERY one of those items is shown as 2 day delivery, eg we send straight away to you.
We then hold a huge amount of extra stock in our European stock holding, hence the delivery time is about a week later. We are very, very clear about those timescales before customers need to order. We also confirm in a written email to you. We try to be very clear if you are accessing UK stock with an immediate despatch or our European stock which is literally 5-7 days later.
I hope that gives some clarity, and we do thank you for using MI.
Alex Ingham - Commercial Director
Quick delivery and exactly as…
Quick delivery and exactly as advertised. 10 out of 10
7 de novembro de 2025
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks Bryn, very much appreciated!
Alex Ingham - Commercial Director
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks Karen, a beauty of a Carhartt jacket!
Alex Ingham - Commercial Director
Request number RR1298
Customer service messed up and I had to work with them to get the money from account credit to my account on a return but it did eventually happen. Bought a couple of times over the years and they've been good with quality and price.
9 de novembro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Thanks Andy, and glad we got you sorted!
Alex Ingham - Commercial Director
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks Franco! Good to see quick delivery to Netherlands for you, enjoy your CAT boots!
Alex Ingham - Commercial Director
I ordered my stuff and it was delivered…
I ordered my stuff and it was delivered on time and also good quality
21 de outubro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Many thanks for your review and taking the time to post up.
Means a lot!
Alex Ingham - Commercial Director
Ordered a jacket made a mistake with…
Ordered a jacket made a mistake with the size contacted Mi and they could not have been more helpful
Thank you
31 de outubro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Thanks Philip, glad we could help you and sort you out!
Alex Ingham - Commercial Director
Excellent quality products
Have ordered from MI Supplies a few times now for general workwear. Website is easy to navigate and clear. Delivery is quick (3-5 working days usually) and the products are true to size and great quality. I've never had any issues and always been comfortable in my workwear. Washes well too.
28 de outubro de 2025
Avaliação não solicitada
Resposta da MI Supplies - Carhartt UK Dealer
Hi there Nickie, thank you so much for your kind review! We take every bit of feedback on board and to heart, so we are very grateful.
We look forward to serving you again soon.
Alex Ingham - Commercial Director
Resposta da MI Supplies - Carhartt UK Dealer
Thanks Roberts, the Solid Gear footwear is hugely popular with our customers. We appreciate you taking the time to post your review.
Alex Ingham - Commercial Director
Great company only one negative.
Great website and quality clothing. I’ve been buying for years from here but the only negative is the time from order to shipment. To place an order and then be told it might not be shipped for 7-14 days is disappointing
21 de outubro de 2025
Resposta da MI Supplies - Carhartt UK Dealer
Hi Tim, thanks for your review and your order, we have now supplied you Carhartt kit for 10+ orders, so a big personal thank you from me.
We will always, always confirm the delivery time before payment is needed to be made. We have tried to remove the frustration on some sites, that you don't know the delivery time. We have the largest Carhartt stock in Europe which is all available to be sent same day on 24 hour tracked services.
There are some items that come from our other warehouse in Europe, which will then increase the delivery time by a few days. Just to confirm (but please message me for more info!) there are no Carhartt items advertised as long as 14 days, I know that is on some websites, but definitely not ours.
I have taken a look at your order, and it was ordered on 15th October 8.55pm, and was sent out 4 business days later (stock was being transferred from our Euro stock).
Appreciate you are a long way from us, but you are always welcome to come and visit us and view our huge Carhartt stocks!
Thanks again for your continued custom, it is massively appreciated.
Alex Ingham - Commercial Director
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