When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- também em
- Agência de câmbio
- Instituição Financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contato
Estados Unidos
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve had a positive experience with our customer service and that our team has been able to provide the help you needed. We truly appreciate your trust in Monex!
Very responsive
We had a really complicated situation with our business account that required me to set up a new account. The staff were amazing, super responsive and walked me through every challenge!
13 de julho de 2026
Resposta da Monex
Thank you for sharing your experience! We’re so glad to hear that our team was able to support you through a complicated account situation and make the process of opening a new account much easier. Providing responsive, hands-on guidance during challenging situations is exactly the kind of service we strive for. We truly appreciate your trust in Monex and are grateful for the opportunity to help.
Michael U is the BEST!
Michael U is ALWAYS available to assist, answer questions and provide excellent and timely service. We are grateful to have him on our team! Thank you!
13 de julho de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you consistently receive responsive, knowledgeable, and timely support from our team. Providing exceptional service and being available whenever our clients need us are top priorities. We truly appreciate your trust in Monex and look forward to continuing to support your business.
All the process was easy
All the process was easy. Our advisor was great and clear in all the process.
We received our tranfer on time.
9 de julho de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that the entire process was easy, that you received clear guidance throughout, and that your transfer arrived on time. Providing a smooth, reliable experience is our top priority. We truly appreciate your trust in Monex!
Хорошие курсы для обмена
Хорошие курсы для обмена, но не всегда лучшие для меня. Однако этот то что мне нужно сейчас!
2 de julho de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your feedback! We’re glad to hear that Monex has been the right solution for your current needs. We appreciate your honest comments and are grateful for the opportunity to support your foreign exchange needs. Thank you for choosing Monex!
I find the interface easy and the staff…
I find the interface easy and the staff always available, for questions or assistance. It is a pleasurable experience to use the service.
2 de julho de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform easy to use and that our team is always available whenever you need assistance. Providing a seamless experience and exceptional support is our priority. We truly appreciate your trust in Monex and look forward to continuing to serve you!
Greg is great and makes sure everything…
Greg is great and makes sure everything is clear
1 de julho de 2026
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that you’ve received clear, helpful guidance and excellent support from our team. Providing a smooth and transparent experience is always our goal. We truly appreciate your trust in Monex!
Best decision!
Working with these guys was the best decision I've made. They are very responsive, and answer my questions quickly. I can't say enough positive about them!
25 de junho de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re thrilled to hear that choosing Monex has been such a positive experience for you. Providing responsive service and answering our clients’ questions quickly are top priorities for us, and we’re delighted to know we’ve met your expectations. We truly appreciate your trust and support, and we look forward to continuing to serve your needs!
it is a pleasure to work with Monex
it is a pleasure to work with Monex. Easy, helpful and quick.
23 de junho de 2026
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that it is a pleasure working with Monex and that you find our service easy, helpful, and quick. We truly appreciate your trust and look forward to continuing to support your needs!
it was great
23 de junho de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that your experience with Monex was great. We truly appreciate your trust and support!
Best broker in the world
Best broker in the world, very good rate, very professional , more than 6 years that I'm working with them and There’s nothing else to say but thank you
23 de junho de 2026
Resposta da Monex
Thank you for your incredible feedback and for being a valued client for more than six years. We’re honored to have earned your trust over the years and are delighted to hear that you value our competitive rates and professional service. Long-standing relationships like yours mean a great deal to us. Thank you for your continued partnership and support of Monex!
They always honor my trades and my…
They always honor my trades and my favorite sales guy always waives the transaction fee, no complaints here!
22 de junho de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your feedback! We’re glad to hear that you’ve had a positive experience with our team and that we’ve consistently met your expectations. We truly appreciate your support and your trust in Monex. We always strive to deliver a 5-star experience, and we look forward to continuing to serve your foreign exchange needs.
The relatively new online system for…
The relatively new online system for ordering wire transfers works very well. It makes the entire process work quickly and easily. I'm a great fan.
18 de junho de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that our online platform for ordering wire transfers has made the process quick and easy for you. It’s great to know the system is helping streamline your transactions, and we’re thrilled to have such a strong supporter. Thank you for your continued trust in Monex!
Monex was able to correct a bad mistake…
Monex was able to correct a bad mistake we made which saved us time and money.
Arjun was very helpful.
12 de junho de 2026
Resposta da Monex
Thank you for your feedback! We’re glad we were able to help resolve the issue and save you both time and money. Providing responsive support and helping our clients navigate unexpected challenges is an important part of our service. We truly appreciate your trust in Monex!
veloce e ottimo
11 de junho de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your feedback! We truly appreciate your trust in Monex!
excellent service
8 de junho de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear you’ve received excellent service. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you find our service fast, accurate, and easy to use. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received great customer service and that our team has been quick to respond to your needs. We truly appreciate your trust in Monex!
Very easy to use
5 de junho de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you find our service very easy to use. We truly appreciate your trust in Monex!
Proessional rep/excellent rate/user - friendly
Proessional rep/excellent rate/user - friendly interface
4 de junho de 2026
Resposta da Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced professional service, excellent rates, and a user-friendly interface. Providing a seamless and valuable experience for our clients is always our goal. We truly appreciate your trust in Monex!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.