Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- também em
- Agência de câmbio
- Instituição Financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contato
Estados Unidos
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Monex Top Corporate FX FinTech
Easy, efficient, and fair pricing. Great online system, too.
2 de junho de 2026
Resposta da Monex
Thank you for the wonderful feedback! We’re glad to hear you find our service easy and efficient, our pricing fair, and our online platform valuable to your business. We truly appreciate your trust in Monex and look forward to continuing to support your FX needs!
Great service
Monex's strength is in their customer service. Sometimes their website is a bit clunky, but if you call them, a real person always picks up and they're always helpful. Highly recommended for FOREX and international payments.
1 de junho de 2026
Resposta da Monex
Thank you for your thoughtful feedback! We’re especially pleased to hear that our customer service has made such a positive impression and that our team is consistently available and helpful when you need assistance. We also appreciate your comments about the website and will continue working to improve the user experience. Thank you for your recommendation and for trusting Monex with your foreign exchange and international payment needs!
George is always so quick and very…
George is always so quick and very courteousm
12 de maio de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that you consistently receive quick and courteous service. Providing responsive, professional support is something we take great pride in. We truly appreciate your trust in Monex!
Christian Polito is responsive and very…
Christian Polito is responsive and very helpful. No bad experiences at all....all positive :)
28 de maio de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve consistently had responsive and helpful support and that your experience with Monex has been entirely positive. We truly appreciate your trust and support!
Excellent customer service
Octavio Ballali is the rep I work with at Monex and I rely on him to keep me updated with currency trends. His knowledge is an asset to me and I will continue to work with him for his excellent customer service.
28 de maio de 2026
Resposta da Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve received knowledgeable support and valuable insights on currency trends. Providing excellent customer service and helping our clients stay informed are top priorities for us. We truly appreciate your continued trust in Monex!
Missed my request
I submitted a request about a week ago and no one responded to my request until I sent a second request today. My request was "overlooked." Thankfully, it was not an urgent request and I don't know what the difference was for the currency between last week and today. This is a bit disappointing.
26 de maio de 2026
Resposta da Monex
Thank you for your feedback.
Your feedback is valuable and helps us improve our responsiveness and communication processes. Thank you for your patience and for continuing to work with Monex.
Resposta da Monex
Thank you for your feedback! We’re glad to hear you find Monex consistently reliable. We truly appreciate your continued trust and support!
Resposta da Monex
Thank you for your kind feedback! We’re glad to hear our team was responsive and provided friendly service with a smile. We truly appreciate your trust in Monex!
Performed exactly as expected,
13 de maio de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear everything performed exactly as expected. Providing reliable and consistent service is always our goal. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you’ve had a very good experience with Monex. We truly appreciate your support and your trust in our team, and we’ll continue working hard to make every experience even better.
Good monex USA
18 de maio de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your feedback! We’re glad to hear you’ve had a good experience with Monex. We truly appreciate your trust and support!
It is very Amezing and helpful
It is very Amezing and helpful
16 de maio de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear that you find our service amazing and helpful. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear your experience with Monex has been fun and amazing. We truly appreciate your support!
Resposta da Monex
Thank you for your kind feedback! We truly appreciate your trust in Monex!
Personal service....
11 de maio de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you value the personal service we provide. Building strong relationships and delivering attentive support are very important to us. We truly appreciate your trust in Monex!
I always provide quick responses
I always provide quick responses, and payments are processed promptly and correctly.
11 de maio de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear that our team consistently provides quick responses and that your payments are processed promptly and accurately. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re delighted to hear you received great service. We truly appreciate your trust in Monex!
Easy and trust
30 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you find our service easy and trustworthy. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear our service and solutions are a great fit for your company’s needs. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you got the help you needed quickly. Providing fast and reliable support is always our priority. We truly appreciate your trust in Monex!
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