Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- também em
- Agência de câmbio
- Instituição Financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contato
Estados Unidos
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Peter is great
Peter is great. I email the invoice(s) for him to pay and they are paid within 30 min or less.
25 de março de 2026
Resposta da Monex
Thank you for your great feedback! We appreciate your trust in Monex USA!
Monex review
The request to Monex was a double transaction which was processed quickly and accurately.
23 de março de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear your request was handled quickly and accurately. Providing efficient and precise service is always our goal. We appreciate your trust in Monex USA!
Great Response time
Representative Ade responded promptly to my inquiry regarding our deal.
20 de março de 2026
Resposta da Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Good reliable company
18 de março de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you consider us a reliable partner. We truly appreciate your trust in Monex USA!
ALWAYS ON TIME AND MAKING SURE WE ARE…
ALWAYS ON TIME AND MAKING SURE WE ARE TAKEN CARE OF!
17 de março de 2026
Resposta da Monex
Thank you for the great feedback! We’re glad to hear our team is consistently on time and taking good care of you. We truly appreciate your trust in Monex USA!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you find our service fast, easy, and helpful. We truly appreciate your trust in Monex USA!
It is a good company.
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for your feedback. We’re glad to hear you consider us a good company. We always strive to provide a 5-star experience, so if there’s anything we could have done better, we’d truly appreciate the opportunity to learn and improve.
Resposta da Monex
Thank you for your kind feedback! We’re glad to hear you’re happy with the service, it’s truly appreciated on our end as well. Thank you for choosing Monex USA!
How fast things were closed and wired
How fast things were closed and wired. Great work.
5 de março de 2026
Resposta da Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
It's all about promptness and customer…
It's all about promptness and customer service. Those are most important to me and Monex always delivers.
2 de março de 2026
Resposta da Monex
Thank you for your thoughtful feedback! Delivering reliable, responsive support is always our priority. We truly appreciate your trust in Monex USA!
Once I was set up
Once I was set up, it was very easy to do the foreign currency transfers very fast and efficient, as well as cost-efficient
24 de fevereiro de 2026
Resposta da Monex
Thank you for your feedback! We appreciate your trust in Monex USA and look forward to continuing to support your international payment needs.
The portal is very user friendly
The portal is very user friendly. We used to have a regular customer service rep to call if we have questions. We haven't had a need to contact Monex, but it is nice to know if there is an assigned customer service rep for our account.
19 de fevereiro de 2026
Resposta da Monex
Thank you for your thoughtful feedback! We’re glad to hear you find the portal user-friendly and that your experience has been smooth enough that you haven’t needed to reach out. We truly appreciate your continued trust in Monex USA!
Always right on the ball and extremely…
Always right on the ball and extremely helpful. Highly recommend Monex for all your currency needs.
16 de fevereiro de 2026
Resposta da Monex
Thank you for the fantastic recommendation! We’re so glad to hear that our team has been attentive and extremely helpful. Your trust means a great deal to us, and we truly appreciate you recommending Monex USA for currency needs.
customer relation & dialogue AWESOME
12 de fevereiro de 2026
Resposta da Monex
Thank you for the amazing feedback! We’re thrilled to hear that our customer relationships and communication have been awesome. Building strong, responsive dialogue with our clients is something we truly value. We appreciate your trust in Monex USA!
Resposta da Monex
Thank you for your feedback! We appreciate your trust in Monex USA!
Professional and Personable Service!
Professional and Personable Service!
Thank you!
3 de fevereiro de 2026
Resposta da Monex
Thank you for your feedback and for being a valued Monex USA client.
Art Levine GREAT JOB!!!
Art Levine! Fantastic guy! GREAT salesman, Very knowledgeable Works FOR the customer. GAVE ME OPTIONS !!! No one else did! I'll be back to do More business!!!
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Monex
Thank you for the amazing feedback! We look forward to working with you again soon—thank you for choosing Monex USA!
I like the service
I like the service, it is great, the reps are very helpfull. I would work on the operations side to have the accounts reconciled faster, they sometimes take a long time to credit the funds.
28 de janeiro de 2026
Resposta da Monex
Thank you for your thoughtful feedback. We’re glad to hear you’re happy with our service and find our representatives helpful. Thank you for choosing Monex USA and for helping us get better.
A Experiência Trustpilot
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