Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Ver mais
A empresa respondeu
The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Ver mais
A empresa respondeu
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- também em
- Agência de câmbio
- Instituição Financeira
- Serviço de pagamento
- Serviço de transferência de dinheiro
Escrito pela empresa
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Informações de contato
Estados Unidos
- hello@monexglobal.com
- monexglobal.com
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
For the excellent service they have.
23 de abril de 2026
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear you’re happy with the excellent service we provide. We truly appreciate your trust in Monex and look forward to continuing to support you.
Good customer service and efficient…
Good customer service and efficient online portol.
22 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you’re happy with our customer service and efficient online portal. We truly appreciate your trust in Monex!
It always goes smoothly
22 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re so glad to hear that your experience always goes smoothly. Providing a seamless process is exactly what we strive for. We truly appreciate your trust in Monex!
Matt took my call immediately and did a…
Matt took my call immediately and did a great job of walking me through our first trade.
22 de abril de 2026
Resposta da Monex
Thank you for your wonderful feedback! Making sure our clients feel supported, especially on their first transaction, is very important to us. We truly appreciate your trust in Monex!
We have been working with MONEX for 9 years
We have been working with MONEX for several years and their customer service is always outstanding. They are fast to respond, answer any questions, and process our requests quickly!
22 de abril de 2026
Resposta da Monex
Thank you for your wonderful feedback and for being a valued client for several years! We’re delighted to hear that our customer service continues to be outstanding and that our team has been responsive, helpful, and quick to process your requests. We truly appreciate your continued trust in Monex and look forward to supporting you for many more years to come.
efficiency is what matters most!
20 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear that efficiency is what matters most to you and that we’ve been able to deliver on that. Providing fast, reliable service is always our priority. We truly appreciate your trust in Monex!
Team is awesome!
20 de abril de 2026
Resposta da Monex
Thank you for the great feedback! We’re thrilled to hear you think the team is awesome. We truly appreciate your support and your trust in Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you’re happy with our quick and reliable service. We truly appreciate your trust in Monex!
Greg Lyumkis has been a true…
Greg Lyumkis has been a true professional letting us know all the possible tools available for FX needs. Very knowledgeable and gets the job done !
17 de abril de 2026
Resposta da Monex
Thank you for your wonderful feedback! Helping our clients understand all the available FX tools and solutions is exactly the level of service we strive for. Thank you for trusting Monex!
Resposta da Monex
Thank you for your feedback! We’re glad to hear you appreciated the great attention from our team. We truly value your support and your trust in Monex, and we’re always looking for ways to make your experience even better.
Resposta da Monex
Thank you for your feedback! We’re glad to hear you value the simplicity of our platform, the support of our staff, and the quality of our service. We truly appreciate your trust in Monex!
Professional fast friendly customer…
Professional fast friendly customer service if needed (Octavio Ballali)
16 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear that whenever you need support, our team provides professional, fast, and friendly customer service. We truly appreciate your trust in Monex!
Performance of Daniel
15 de abril de 2026
Resposta da Monex
Thank you for your feedback! We truly appreciate your trust in Monex!
Easy to use and facilitates the…
Easy to use and facilitates the operation of my business.
15 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear our platform is easy to use and helps support the smooth operation of your business. We truly appreciate your trust in Monex and look forward to continuing to support your needs.
My agent
My agent, Kebar always answered my questions promptly. The online platform is easy and quick.
15 de abril de 2026
Resposta da Monex
Thank you for your kind feedback! We truly appreciate your trust in Monex and look forward to continuing to support you.
Resposta da Monex
Thank you for your wonderful feedback! We’re so glad to hear you’ve received fast answers and great service. We truly appreciate your trust in Monex!
Resposta da Monex
Thank you for your kind feedback! We’re delighted to hear you received excellent, prompt service and responses. We truly appreciate your trust in Monex and look forward to continuing to support you.
Resposta da Monex
Thank you for your feedback! We’re glad to hear your experience was fast and easy. We truly appreciate your trust in Monex!
Excellent service, answered questions, explained what was going on with exchange rate.
My questions were answered with explanations for the exchange rate. Took care of my needs quickly and with knowledge of previous orders.
7 de abril de 2026
Resposta da Monex
Thank you for your thoughtful feedback! We’re glad to hear your questions were clearly answered and that our team provided helpful context around exchange rates. It’s great to know we could support you quickly while keeping your previous transactions in mind. We truly appreciate your trust in Monex!
Follow up service /advice
1 de abril de 2026
Resposta da Monex
Thank you for your feedback! We’re glad to hear you value our follow-up service and advice. Providing ongoing support and guidance is an important part of what we do. We appreciate your trust in Monex!
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