Movcan Bike Avaliações 

177
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My Movcan V30 Promax is an awesome bike. It really performs as well as the company advertised. Anytime you have an issues or concerns, all you have to do is reach out to the Movcan support team, and t... Ver mais

Avaliado com 3 de um total de 5 estrelas

The only reason for the 3 stars was because upon receiving my movcan v80 it arrived with no battery. Upon noticing them they did send a replacement vattery. Unfortunately the battery they sent was the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got a bike for my son while it was on sale nearly two months before Christmas. We’re now in mid-July, and the bike is still doing great! Never had an issue. Assembling the bike was quite straightforwa... Ver mais

Avaliado com 5 de um total de 5 estrelas

The durability of the bike is excellent, I got hit by a car a few weeks ago and even though it took most of the impact the only thing that was damaged was the pedal. And after getting back on it rece... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Movcan Bikes – Premium E-Bikes Built for America At Movcan Bikes, we empower your ride with high-performance electric bikes designed for the U.S. lifestyle. Commute smarter, explore further, and ride greener—all with the confidence of risk-free trials, free shipping, and award-winning support. Why Choose Movcan? 🚴 30-Day Free Trial – Test your e-bike love it or return it, no strings attached. 📦 Free Shipping Nationwide – Delivered to your door, zero extra cost. 🔧 1-Year Warranty – Full coverage for worry-free riding. ☎ 24/7 Customer Support – Real help, anytime you need it. 🇺🇸 Made for American Riders – Engineered for U.S. roads, weather, and adventures. We’re not just selling e-bikes—we’re delivering freedom, sustainability, and joy on two wheels. ⚡ Start Your E-Bike Journey Today! Shop now at movean-bike.com


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

177 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(177)

158 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Purchased this bike on Amazon…

Purchased this bike on Amazon 10/10/2026

This e-bike is a beast! I weigh 290lbs and I’m 6’ tall. This thing blasts me down the road with no issues and climbs a 12% grade on my road with no issues. I don’t think this is “4,000 Watts Peak” like advertised but it is at least 3,000 Watts peak in my opinion. I own a 2,000 watt bike with the same frame and this one is a little better than that one.

Front wheel drive is weird but it grabs quickly. This things also stops on a dime. Batteries are awesome. Mine came with 2x 48v 20Ah batteries. The seat cushion is 2nd to none and this bike looks pretty sweet! Frame is well built and it only took me about 30min to assemble, not too bad.

Start of highlighted quote:If you’re looking for a beginner bike or you just wanna upgrade from your previous, I think this is the perfect choice for the money.End of highlighted quote

I live in Utah and this thing is perfect for our terrain, especially with the adjustable rear shock

Update:

10/14/2026

I made a mistake in the menu system. I contacted support and they swiftly responded to my request and my bike is not back up and running.

So far I love this company!

10 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would give no stars if possible

I would give no stars if possible. Had a bike that was under 4 months old and threw an E40 code. Called and was given absolutely no assistance. Was told it was the motor without even inspecting or seeing bike, and surprise surprise motor was out of warranty. Offered me no solutions outside if buying another motor. Was extremely evasive with emails and phone calls. This company is a scam. Product doesn't last, and customer service is non existent. Stay far away. I now have a 700 dollar chinese paperweight in my garage. This company sucks!

13 de outubro de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The only reason for the 3 stars was…

The only reason for the 3 stars was because upon receiving my movcan v80 it arrived with no battery. Upon noticing them they did send a replacement vattery. Unfortunately the battery they sent was the wrong one. I had to take pictures and video of the wrong item and had to rèturn it at my expense. Once they received the battery they did ship out the correct one. It then took a couple of weeks to be reimbursed for shipping the battery back. Overall the bike is a great bike and I am satisfied with my purchase.

10 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Well I ordered keys to my battery and…

Well I ordered keys to my battery and it’s been almost two months no keys no arrival time also i ordered a new brake light at the same time that I also haven’t received

11 de setembro de 2026
logotipo da Movcan Bike

Resposta da Movcan Bike

We’re sorry for the delay and inconvenience. We’ve already contacted you and will actively work to resolve this issue as soon as possible. Thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

I haven’t received my product

10 de setembro de 2026
logotipo da Movcan Bike

Resposta da Movcan Bike

We’re sorry for the delay and inconvenience. The black seat for the V60 has been discontinued, but we still have brown seats available in our warehouse. We’ve already emailed you to ask if you would be willing to accept a brown seat as an alternative. We’ll continue to follow up and work with you to find a suitable solution. Thank you for your patience and understanding.

Avaliado com 1 de um total de 5 estrelas

My movcan motor stoped working after…

My movcan motor stoped working after the chain snapped and sliced the motor cable. This happened while just riding it. The e-bike is now useless unless I pay for a new motor because it was not covered by the warranty. Unacceptable that this incident was no fault of mine but because of the bike. I am not paying to replace a motor $300 so now the bike is useless! The bike has a 1 year warranty the motor 6 months. The bike failed which caused the motor to fail it should be covered.

11 de setembro de 2026
logotipo da Movcan Bike

Resposta da Movcan Bike

We sincerely apologize for the frustration this experience has caused. We understand your concerns regarding the motor damage and warranty coverage. We’ve already contacted you via email and are actively working with you to find a suitable solution. We appreciate your patience and the opportunity to address your concerns.

Avaliado com 1 de um total de 5 estrelas

I am very disappointed with the quality…

I am very disappointed with the quality of this product. I bought one recently, and the hub warped after just two weeks, causing an imbalance that damaged the rear tire. I contacted the company; they promised to send a replacement part but never did. It has been a month now, and neither customer service nor the after-sales department is answering my calls. It is appalling.

13 de agosto de 2026
logotipo da Movcan Bike

Resposta da Movcan Bike

We’re very sorry for the inconvenience and frustration this has caused. We haven’t received any calls from you, and we apologize for the difficulty in reaching us. We’ve already contacted you via email and will actively follow up to resolve this issue as soon as possible. Thank you for your patience and understanding.

Avaliado com 3 de um total de 5 estrelas

The customer service was good

The customer service was good. I was shipped the wrong part for my bike but the customer service was able to help me return the part and receive the right one. My bike is up and running.
Thanks,
Tim

24 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Movcan V30 Promax is a superb bike!!!

My Movcan V30 Promax is an awesome bike. It really performs as well as the company advertised. Anytime you have an issues or concerns, all you have to do is reach out to the Movcan support team, and the will deliver a rapid response. All in all this is a great company that delivers great service. Looking to buy 2 more, one for my daughter and one for my fiance. 👌🏼

23 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Even after a car hit me it held up!

The durability of the bike is excellent, I got hit by a car a few weeks ago and even though it took most of the impact the only thing that was damaged was the pedal. And after getting back on it recently it still works good as new, I love this thing a lot.
V60 pro.

6 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The bike is super fun

The bike is super fun, the batteries last a long time and the customer support is extremely helpful. Shoutout to Mia from the Customer service team.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service is excellent

Customer Service is excellent! They always respond at least by the next day. They went above and beyond to fix my problem. Highly recommend Movcan as good customer service is always needed for a good company.

1 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

hello all,v70

Hello everyone!

I purchased a V70, and I can honestly say that this e-bike is amazing! 🙌

At the beginning, I had an issue with my e-bike, but the support team at Movcan was always responsive and willing to help with any concerns I had. They listened to me and provided the right solution.

I’m very happy with my purchase and with the customer service I received.

i recommend it 100%, im from california and the shiping was pretty fast, 2 days for my delivery.

9 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've purchased the movcan v30 and the…

I've purchased the movcan v30 and the movcan v60 and I don't have any complaints about either of them the have a great ride with the moon suspension there very durable me and my friends ramp them run them through super deep water that they probably shouldn't be in and they just keep going highly recommend these bike to anyone looking for a fun ride!!

13 de agosto de 2026

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