Movcan Bike Avaliações 

177
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My Movcan V30 Promax is an awesome bike. It really performs as well as the company advertised. Anytime you have an issues or concerns, all you have to do is reach out to the Movcan support team, and t... Ver mais

Avaliado com 3 de um total de 5 estrelas

The only reason for the 3 stars was because upon receiving my movcan v80 it arrived with no battery. Upon noticing them they did send a replacement vattery. Unfortunately the battery they sent was the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got a bike for my son while it was on sale nearly two months before Christmas. We’re now in mid-July, and the bike is still doing great! Never had an issue. Assembling the bike was quite straightforwa... Ver mais

Avaliado com 5 de um total de 5 estrelas

The durability of the bike is excellent, I got hit by a car a few weeks ago and even though it took most of the impact the only thing that was damaged was the pedal. And after getting back on it rece... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Movcan Bikes – Premium E-Bikes Built for America At Movcan Bikes, we empower your ride with high-performance electric bikes designed for the U.S. lifestyle. Commute smarter, explore further, and ride greener—all with the confidence of risk-free trials, free shipping, and award-winning support. Why Choose Movcan? 🚴 30-Day Free Trial – Test your e-bike love it or return it, no strings attached. 📦 Free Shipping Nationwide – Delivered to your door, zero extra cost. 🔧 1-Year Warranty – Full coverage for worry-free riding. ☎ 24/7 Customer Support – Real help, anytime you need it. 🇺🇸 Made for American Riders – Engineered for U.S. roads, weather, and adventures. We’re not just selling e-bikes—we’re delivering freedom, sustainability, and joy on two wheels. ⚡ Start Your E-Bike Journey Today! Shop now at movean-bike.com


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

177 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(177)

158 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 1 de um total de 5 estrelas

Movcan refused to act on it's warranty

Movcan refused to act on it's warranty for my Son's bike. I do not recommend this company. See Movcan competitors for similarly priced e-bikes.

During normal riding on flat pavement, the front motor power cable wrapped around the front axle and was damaged. This caused the front hub motor to completely stop working — no power, no assist at all.

At the exact same time, the rear brakes also completely stopped functioning, and a short while after we noticed liquid leaking from the rear brake cable. Furthermore, one of the front axle nuts has fallen off.

The bike is became unsafe and unusable, especially for my son. I requested a full refund under the 1-year manufacturer warranty. Movcan refused.

1 de abril de 2026
logotipo da Movcan Bike

Resposta da Movcan Bike

Hi,

Thank you for your feedback.

According to our warranty policy, the motor is covered for 6 months, not 1 year. We would also like to better understand your situation, as we can only find a nut order under your information and have not been able to locate the bicycle purchase.

Could you please let us know where and when the bike was purchased, and provide the order number if available? Once we receive those details, we'll be happy to review your case further.

Best regards,
Movcan Support Team

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Movcan’s…

I had a great experience with Movcan’s customer support. When I ran into an issue, their team responded quickly, clearly explained what was going on, and walked me through troubleshooting step by step. They were patient, professional, and genuinely focused on resolving the problem with as little inconvenience to me as possible.

What stood out most was their willingness to help and make things right. Even after identifying the issue, they continued to offer solutions and support rather than leaving me stuck. That level of customer care is hard to find.

On top of that, my son absolutely loves his Movcan electric bike. It’s given him a real sense of freedom and independence, and he enjoys riding it every chance he gets.

Overall, I’m very satisfied with how Movcan handled my situation and appreciate their dedication to their customers. Thank you to the team for going above and beyond!

28 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have had an amazing experience

I have had an amazing experience, from the V30 to the customer service
I ordered a replacement part and received within 5 days with no additional shipping charges.
My son loves his bike, it’s got great battery life for his long rides.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Movcan V30 Max Electric Bike has…

The Movcan V30 Max Electric Bike has been awesome so far. It’s powerful, smooth, and really fun to ride. The battery lasts a long time and the bike feels sturdy and comfortable. Great value for the price and perfect for commuting or just cruising around. Definitely recommend!

21 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The fact that this company made customer support simple

The fact that this company took accountability for there mistake and rectified it promptly is the reason I give there Ebikes and subsequent customer service an A+

I love the bike. It goes very fast and has a great distance. It is built very well and super sharp looking.

Make sure you get the double motor, double battery version of the V30 as it kicks butt!

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service

We bought this for our son for Christmas. Wasn’t really sure which way to go on e-bikes since there are so many brands out there so we decided to go with movcan since he had good power and stylish bike. We bought the V30max. Customer service has been top notch with all my interactions with them. They replied in a timely manner and took care of us.

13 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trouble shooting help

Thank for helping me with trouble shooting my bike. I greatly appreciate it and the customer service was great. You patient and timely manner help out tremendously. Thank you

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am very pleased with Movcan customer…

I am very pleased with Movcan customer service! First let me rave about the product - my daughter talked me into an electric bike and after research I settled on MovCan via Amazon. This is a great bike and runs like a champ!

Now the customer service part - my daughter managed to lose the nut to one of the bolts and her kickstand came loose. I contacted Movcan and they were quick with a response! They are in China, so we exchanged emails but they were "Johnny on the spot" with replies and offered to send me the bolt and nut; I declined as I found a perfect replacement at Alexander's Ace Hardware (67th and 101 Phoenix).

Needless to say I highly recommend MovCan for your electric bike needs.

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My MOVCAN V30 pro max is so amazing

My MOVCAN V30 pro max is so amazing, I have been looking in this bike for months before buy it, I watch a few YouTube videos and Bace on that I decide to buy it and now am happy to say it’s the best bike, it’s very fast just what I need for work… this bike is very comfortable and handles roads easy💯💯

I highly recommended this bike

7 de abril de 2026
Avaliação não solicitada

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