Movcan Bike Avaliações 

I've purchased the movcan v30 and the movcan v60 and I don't have any complaints about either of them the have a great ride with the moon suspension there very durable me and my friends ramp them run them through super deep water that they probably shouldn't be in and they just keep going highly recommend these bike to anyone looking for a fun ride!!

My sons v60 had a handful of spokes break. They agreed to send a new back rim/motor. Quick response and great communication. Customer service was great!

V70 battery issues from day 1. Not getting better. Will likely return but attempting to do what has been suggested. No luck as of yet but will try to run battery down one more time and contact movcan to attempt to resolve.

Great I will say after the ride it a little bit my tires popped really quickly and we’re out, but besides that really solid bike is does get a little bit less range and they said but high-quality very much like

I think that this company‘s top no service is unmatchable. Their response time is so quick and they’re able to handle any situation or question you have for them. Definitely a five star I would use them again again.
Jordan G

I’ve had my Movcan V80 for a few months now , and for the price range it is definitely the best on the market. After I had an issue due to my error, The support team were super helpful and quick to helping me resolve the issue.

Great bike and customer service. Bought my first V60 2 years ago and have had no issues. Just ordered another one with 2 separate batteries. Ordered both for v60 and one was supposed to be for the v60 pro. I reached out and customer service replaced the battery before it shipped and we received the correct ones. Would recommend this bike to anyone looking! Thanks again Movcan!

Mia is apart of the customer service team and she is a really nice person. I had some issues with the spokes on the rear wheel and she gave me the information on how to fix it. She responded to my message very fast I would send the message Friday night and she responded Sunday night. By the way these days they were closed so I was surprised. I thought since the bike was a budget bike the customer service would be terrible but I was wrong. Overall great customer service and I hope the the bikes continue to improve, if they have to increase the price thats okay as long as the bike is improving.

Fast shipping. Quality bikes at a good price. Movcan is one of the very few ebike companies that offer a full line of parts for the bikes they sell.

I've owned my Movcan V80 since January 2026. It's been an incredible bike for the price we paid. I did have an issue with the headlight not working in July, so I contacted the company and sent a short video. They wasted no time in sending me a replacement. It arrived within 10 days and was an easy swap. Great customer service communication and quick response.

Hello guys my name is Will I own a movcan V30 super power ebike and I run my small maintenance company off of it! It’s literally saved my life! Only advice I have is let someone who know more about bikes then you it’s important to be trained how to be safe on this electric bike! Love ya!! Show up and show out!!!

On the instructions when I wanted to install the wheels, the packet LITERALLY JUST SAID "INSTALL THE WHEEL".

MOVCAN V30 Pro Max — Broken warranty promises, $130 paid, silence for weeks
I bought a MOVCAN V30 Pro Max e-bike. After about 350 miles of normal riding on regular roads (potholes, speed bumps — nothing extreme), more than half the spokes on the rear wheel snapped, mostly on one side. I brought it to a licensed e-bike shop (Florida Ebikes, Sarasota FL) because the wheel was unsafe to ride.
Here's what "customer service" looked like from there:

June 24–July 2: I sent video of the damage, photos of the motor label, and a full description of how it happened. MOVCAN's rep ("Mia") repeatedly asked for the same documentation multiple times before ever addressing a fix.
Warranty deflection: Despite this clearly being a structural/manufacturing failure, MOVCAN refused to replace the wheel or motor under warranty, insisting "the motor itself is not faulty" and offering to just mail me 12 loose spokes for me to install myself — no acknowledgment that this was a warranty issue at all.
Pay-to-play "solution": When I pushed back, MOVCAN told me a replacement motor/wheel was only available if I personally paid $130 in shipping from their China warehouse — on a bike still presumably under warranty.
July 6: I paid the $130. MOVCAN confirmed the address change and said shipping would take ~15 days.
July 16–19: Three weeks past that promise, with zero proactive updates, I had to chase them down. Only after repeated follow-ups did they admit the motor was out of stock — something they never mentioned when they took my money — and that they had no restock date to offer.
Today: Still no bike, no wheel, no motor, no timeline. I'm now requesting a full refund for the bike.

Throughout this entire process — a month and counting — MOVCAN never once proactively updated me. Every update came only after I emailed asking why I'd heard nothing. I also independently heard from other V30 Pro Max owners experiencing the same spoke failure, which suggests this isn't an isolated defect.
Bottom line: If you're considering a MOVCAN e-bike, understand that "warranty" appears to mean the customer pays shipping costs to fix manufacturing defects, and "customer service" means silence until you complain loudly enough. I would not buy from this company again and can't recommend them.

I had perchased a replacement motor and it stopped working after three month… I received a 15 percent discount on the next motor. I feel I should have received a better discount after only four months of purchasing. Aside from that Movcan’s service and communication is good.

Got a bike for my son while it was on sale nearly two months before Christmas. We’re now in mid-July, and the bike is still doing great! Never had an issue. Assembling the bike was quite straightforward and not difficult at all. Getting the tires aligned with the inner tubes and inflating them slowly ensuring they’ve grabbed onto the wheel evenly on both sides was the most tedious part. Just took a little extra time. Would definitely recommend.

I'm rating the Movcan Q20 folding ebike a 5 overall.

PRE PURCHASE: Before I purchased the Movcan Q20 I contacted Movcan with some questions. I received fairly prompt and honest answers - even one that could have prevented me from becoming a customer. The question was regarding whether the battery is UL certified. Several websites and videos indicated that the battery was UL certified. The Movcan rep informed me that it is not. However, the charger is UL certified and the battery has BMS software that keeps it from overheating. My research revealed that Movcan has been around for 5+ years so they aren't some scam company that will disappear before the order arrives. So, I ordered the bike and it arrived in great shape.

Delivery and assembly: As some have noted, the rear tire had come off the rim but holding it in place while slowly adding air solved that issue. The bike assembled without issue but I used a video instead of the paper instruction manual included in the bike. After I assembled the bike, I checked the preassembled parts for loose nuts and bolts. Only the seat bolt needed to be tightened. The bike did not ship with the spring seat post shown in many ads but it did include a tool kit, air pump, spare pair of brake pads, lock, and phone holder. Essentially - everything you need to get the bike ready to ride is in the box. You only need an outlet to charge the battery.

Using the bike: This is my first ebike but the Q20 performs as praised in videos. Mine maxed out at 30 MPH and so far the battery life seems to be headed toward the 40 mile estimated range. I'm 6'1" and about 230 lbs. Some said the bike is too small for my height but I was able to adjust it to a comfortable riding position. The display is readable in sunlight but it is also subject to glare at certain angles - as would be any display. The motor is plenty strong for a guy my size but does lack the low speed torque of a geared hub. That means it won't climb a steep hill from a standstill (steep in this case is a 15 foot elevation change in less than 50 feet). It navigated every slope I encountered on the road.

Conclusion: The Movcan customer support was good pre-purchase, the delivery was good and the bike arrived without damage, and the use - thus far - has lived up to the positive comments you've seen in the videos. I bought my Q20 on Amazon. I am not a bike tester and Movcan didn't give me anything to review this bike. I did a fair amount of research before buying and I know there are certainly more expensive alternatives out there. I paid about half what I would have paid for a similar Lectric or Heybike online and probably $200 -$300 less than similar lesser known brands of folding, fat tire ebikes that are scattered all over the internet. I even tried to buy one of the scam bikes that pop up for unreal low prices.

The build quality of the Q20 was better than I expected and I'm impressed with the features and ride. I'm going to leave out the "for the money" part of that comment because I don't have any experience with more expensive ebikes. Instead, I'll say that at this point I'm glad I didn't pay more for a "better" bike. This one has delivered all I needed.

Customer service on the phone was short and not real helpful. And the website says ships in 2 to 3 days. I understand it’s coming from China, but I got a whole bike in two weeks. I took a month to get a fork and a wheel.

I love my ebike from this company and they answer all of questions. Customer care is very good.

We bought the V60 last year and my son has put hundreds of miles on the bike to date. I made the decision to retrofit the bike with the hydraulic brakes, and the ordering and shipping were perfect. My son also wrecked one of the pedals, which I ordered as well. The pedals came in but were incorrect, so customer service worked with me to verify then immediately sent a new pair. They have been extremely responsive and I’m very happy with the bike and the service.

I have had Movcan v80 since July 2024. It is a great bike it got me to and from and I commute on a daily basis about 20 miles to and from work. I even carried my son in the back when he was younger as it still fit within the 330 lb weight capacity it was great until the motor went about 9 months after purchase so I stopped using it for a while. Then last month I went ahead and purchased a motor from Movcan to replace it and fix it. So Movcan ended up sending me a motor that is based off the 2026 model. So that Motors nine pin connector did not fit my 2024 Movcan V80 because I guess between the 2024 and 2026 v80 there was a manufacturing difference. So some things are bigger than what they were in 2024. Granted, some of the customer service personnel didn't really know how to address my concern and they just kept telling me just force the connection and I'm like, "it does not force connect, it needs a new connection!" and I sent them a video that showed my Movcan V80 and they happened to notice that my display was broken, so they went ahead and sent me a free new controller and a free display! Now with this new controller and display, Bam!! My bike works perfectly! It's back up and running!, and lo and behold with this new display, my bike has bluetooth compatibility!, which means now it can connect with the Movcan app and allows me to lock and unlock the display, to create a theft deterrent. Needless, to say Movcan customer service did not disappoint with making sure that my bike was road ready and giving me above and beyond assistance highly recommend any movcan bike!