I love my Movecan E-bike. The only thing and it was my fault. I was reviewing them and it was an older model where it has a USB port. But no longer has them. Doesn’t change five stars because the bike... Ver mais
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Veja o que dizem as avaliações
My Movcan V30 Promax is an awesome bike. It really performs as well as the company advertised. Anytime you have an issues or concerns, all you have to do is reach out to the Movcan support team, and t... Ver mais
Got a bike for my son while it was on sale nearly two months before Christmas. We’re now in mid-July, and the bike is still doing great! Never had an issue. Assembling the bike was quite straightforwa... Ver mais
The only reason for the 3 stars was because upon receiving my movcan v80 it arrived with no battery. Upon noticing them they did send a replacement vattery. Unfortunately the battery they sent was the... Ver mais
Detalhes da empresa
Escrito pela empresa
Movcan Bikes – Premium E-Bikes Built for America At Movcan Bikes, we empower your ride with high-performance electric bikes designed for the U.S. lifestyle. Commute smarter, explore further, and ride greener—all with the confidence of risk-free trials, free shipping, and award-winning support. Why Choose Movcan? 🚴 30-Day Free Trial – Test your e-bike love it or return it, no strings attached. 📦 Free Shipping Nationwide – Delivered to your door, zero extra cost. 🔧 1-Year Warranty – Full coverage for worry-free riding. ☎ 24/7 Customer Support – Real help, anytime you need it. 🇺🇸 Made for American Riders – Engineered for U.S. roads, weather, and adventures. We’re not just selling e-bikes—we’re delivering freedom, sustainability, and joy on two wheels. ⚡ Start Your E-Bike Journey Today! Shop now at movean-bike.com
Informações de contato
Estados Unidos
- 1-888-998-4632
- support@movcan-bike.com
- movcan-bike.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My bike was damaged when I removed it…
My bike was damaged when I removed it from the box. The rear rim is cracked and bent. It has been 2 days and nobody has responded to me about a replacement. Your phone number does not work either. Someone needs to respond to me with a solution.

Resposta da Movcan Bike
Movcan is a great company to deal with…
Movcan is a great company to deal with for after purchase requests. I have had a very positive experience getting a part I needed and they were very responsive to my questions.
It took to long to come you need an…
It took to long to come you need an American distributor.
Read carefully.
First.... Love my v30 Pro Max.. Absolute unit of an ebike.
Second.... Had issues finding the tracking for a shipment. Said it was delivered days ago from shopify app. I hit up support. They immediately found the correct shipping and sent it to me. Super easy... Within a day, my shipment tracking was back. Fantastic people, fast and ZERO issues from them.
Movcan V60 Pulls around a 200lb adult…
Movcan V60 Pulls around a 200lb adult with ease. Customer service is very good as well.
Only received my battery when I was…
Only received my battery when I was supposed to receive the full upgrade kit. I contacted the company and they shared that the part are in different packages. Half coming from overseas and the battery from CA. I was not made aware when ordering and not sure how long until I get my upgrade package. Very disappointing.
Ordered the V30
Ordered the V30. It arrived quickly. After 3 months of use, a warranty claim arose and was handled promptly and the company agreed to ship the replacement part free of charge. Very responsive customer service.
The Movcan v30 ProMax is an absolute…
The Movcan v30 ProMax is an absolute beast of an ebike! With 2 Hub motors and 2 20ah batteries, this powerhouse keeps me in motion for the better part of the day. It's all-wheel drive capability gets me right up and over a sand dune with ease, as i live very near the beach. Movcan's support team is world class in both responsiveness and also in how they resolve issues! I only buy Movcan and you should too!
I had an issue with my movcan V80 ebike…
I had an issue with my movcan V80 ebike and Movcan was so helpful in resolving my issue. I would recommend to everyone l know.there customer service goes above and beyond most brands
Bought a Movcan electric bike for a gift
We bought a Movcan electric bike for our grandson and he loves it. He rides it to school and for recreation. When we have had questions about assembly or maintenance, the customer service has been responsive and effective at solving our issues.
This is one of the most upstanif you looking for a real company ding…
This is one of the most upstanding companies out there and they do truly stand by there product and reqtify and problems or concerns in a more than timely Manor in these time companies want our money but continue to deliver us insapirror product and act as if we are the problem if there are concerns and will find every way to not have to help and it sadly brakes my heart do this being said I would send any hard earned dollar again with this company I'm extremely impressed and would not only due more l0 here I would prefer any one I no for business a get hel
Purchased a V30 fat tire bike and love…
Purchased a V30 fat tire bike and love it , has everything lights, signals, tail light , front rack and even passenger pegs. Had trouble with my display and the service crew was very quick to help me out and get my back out on two wheels.
Thanks so much
Perfect customer service!
Replaced the motor on my Movcan V60 and it works like a dream. Smooth ride, solid build, and easy to install once you follow the washer/axle instructions. Customer support was super helpful too. Highly recommend!
My brand new bike came with a bent rear…
My brand new bike came with a bent rear wheel. While support did respond, it took 18 days to receive the replacement wheel, and I had to pay a bike shop to switch the gear hub to the replacement wheel. MOVCAN didn't offer any compensation for my time to do the repair, or for the money I spent to pay the bike shop. I had purchased 2 other bikes from MOVCAN, and they were fine, but after this experience, I won't be purchasing anything from MOVCAN again, and I would just tell people you're better off and you're buying from a local bike shop or someone like Lectric so you get fast resolution.
Love movcan this is the best company to…
Love movcan this is the best company to get a ebike from the customer service is 100 and they care about there customers. If u want a good quality ebike go see movcan the v40 is the best bike I ever had before I ride everyday to work and home its fun u cam ride anywhere and the bike is very strong
The bike it self is amazing...
The bike it self is amazing but the instructions weren't to helpful but its fairly simple to put together. Ive only done about 14 miles and it takes hills super good.
very durable bike v60 pro
very durable bike. I put 800 miles in 4 months with no major issues.
I bought a Movcan V60 pro electric bike…
I bought a Movcan V60 pro electric bike for my teenage son and it had been amazing. He rides it to school and around the neighborhood and he loves it. The speed is great and quality is good.
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