I love my Movecan E-bike. The only thing and it was my fault. I was reviewing them and it was an older model where it has a USB port. But no longer has them. Doesn’t change five stars because the bike... Ver mais
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Veja o que dizem as avaliações
My Movcan V30 Promax is an awesome bike. It really performs as well as the company advertised. Anytime you have an issues or concerns, all you have to do is reach out to the Movcan support team, and t... Ver mais
Got a bike for my son while it was on sale nearly two months before Christmas. We’re now in mid-July, and the bike is still doing great! Never had an issue. Assembling the bike was quite straightforwa... Ver mais
The only reason for the 3 stars was because upon receiving my movcan v80 it arrived with no battery. Upon noticing them they did send a replacement vattery. Unfortunately the battery they sent was the... Ver mais
Detalhes da empresa
Escrito pela empresa
Movcan Bikes – Premium E-Bikes Built for America At Movcan Bikes, we empower your ride with high-performance electric bikes designed for the U.S. lifestyle. Commute smarter, explore further, and ride greener—all with the confidence of risk-free trials, free shipping, and award-winning support. Why Choose Movcan? 🚴 30-Day Free Trial – Test your e-bike love it or return it, no strings attached. 📦 Free Shipping Nationwide – Delivered to your door, zero extra cost. 🔧 1-Year Warranty – Full coverage for worry-free riding. ☎ 24/7 Customer Support – Real help, anytime you need it. 🇺🇸 Made for American Riders – Engineered for U.S. roads, weather, and adventures. We’re not just selling e-bikes—we’re delivering freedom, sustainability, and joy on two wheels. ⚡ Start Your E-Bike Journey Today! Shop now at movean-bike.com
Informações de contato
Estados Unidos
- 1-888-998-4632
- support@movcan-bike.com
- movcan-bike.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 47% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very well made E-bike
Very well made E-bike, customer service also very well to respond and help out whenever possible! definitely recommend!
Helped me get my refund!
After, a short time dealing with their staff they were able to gladly help me with a refund for my bike! Some of the parts were faulty and they didn’t carry them anymore so they were gracious enough to give me a full refund!! I really appreciate this company and the products they have! Wish everyone the best who buys from this amazing company!
The support team has been nothing short…
The support team has been nothing short of amazing.
Five Star Customer Service!
Aside from the fact that I love the ebike, customer service is five star, quick response and exceeds my expectations!
I got this bike so my son can ride back…
I got this bike so my son can ride back and forth to school! He's 14 and it's a excellent idea. He zips around quickly and safely. Did have a issue but they fixed the problem with ease!
MOVCAN bike is great!
MOVCAN bike is great! A perfect commuter bike. Design is awesome, very cafe racer. Most importantly, the bike is so fun to ride.
Customer service is wonderful, quick to respond and tackle issues. Highly recommend MOVCAN.
This company has gone above and beyond…
This company has gone above and beyond to honor their product!
Bike arrived damaged
Contacted customer service, and they resolved the issue in a timely matter, sent out the part the next day.

Resposta da Movcan Bike
The customer service at movcan is inhumane
The customer service at movcan is absolutely disgusting. Movcan accidentally shipped me 2 bikes on sale each for $600. I only ordered one bike. A customer support team member told me that since the bikes have not been shipped out yet that I will get a full refund and the other bike will be delivered. Movcan still shipped me both bikes and now want me to pay over $200 to ship it back. Absolutely disgusting and I have emails to prove it all.

Resposta da Movcan Bike
Customer service was able to fix my…
Customer service was able to fix my problem via email.
I was very satisfied.
My Movcan V30 Pro is an Awesome bike!!!
We purchased the Movcan V60 Pro…
We purchased the Movcan V60 Pro Electric Bike for my son and he loves this bike. We have had a few minor issues but the customer service is excellent and has taken care of us tremendously!! If you are looking for a great bike at a great price, purchase this one!!!!
Love my movcan ebike
Love my movcan ebike. I only had one issue, but they were very quick to fix it. Took less than 24 hours to get a response and replacement parts shipped.
I had an issue with my bike
I had an issue with my bike, but the support team at Movcan was very helpful. They addressed my concerns quickly and ensured the problem was resolved. I’m happy with the bike and the service provided.
It’s great
It’s great! I take it everywhere I can! Love it!.
“Movcan sets the gold standard for…
“Movcan sets the gold standard for customer service. Their team responds fast, shows up fully, and goes above and beyond to solve any issue. Professional, proactive, and genuinely committed—an absolutely top-tier experience.”
This company continues to amaze me
This company continues to amaze me! I had a rear motor spokes fail, and they sent me a whole new one!.. And I had no tools so they showed what to do. Cannot speak highly enough about how great they are. Get the v30 pro max its the best. Handles hills with ease.
Movcan v60
I have the v60. It’s a great bike and is very good price. I’ve had it for a year and it works perfectly fine. Overall good bike would recommend!
Movcan has been a great company
Movcan has been a great company, with exceptional customer service on any need related to me electric bike. I recommend buying from this company in the future.
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