Movcan Bike Avaliações 

178
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love my Movecan E-bike. The only thing and it was my fault. I was reviewing them and it was an older model where it has a USB port. But no longer has them. Doesn’t change five stars because the bike... Ver mais

Avaliado com 5 de um total de 5 estrelas

My Movcan V30 Promax is an awesome bike. It really performs as well as the company advertised. Anytime you have an issues or concerns, all you have to do is reach out to the Movcan support team, and t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got a bike for my son while it was on sale nearly two months before Christmas. We’re now in mid-July, and the bike is still doing great! Never had an issue. Assembling the bike was quite straightforwa... Ver mais

Avaliado com 3 de um total de 5 estrelas

The only reason for the 3 stars was because upon receiving my movcan v80 it arrived with no battery. Upon noticing them they did send a replacement vattery. Unfortunately the battery they sent was the... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta

Escrito pela empresa

Movcan Bikes – Premium E-Bikes Built for America At Movcan Bikes, we empower your ride with high-performance electric bikes designed for the U.S. lifestyle. Commute smarter, explore further, and ride greener—all with the confidence of risk-free trials, free shipping, and award-winning support. Why Choose Movcan? 🚴 30-Day Free Trial – Test your e-bike love it or return it, no strings attached. 📦 Free Shipping Nationwide – Delivered to your door, zero extra cost. 🔧 1-Year Warranty – Full coverage for worry-free riding. ☎ 24/7 Customer Support – Real help, anytime you need it. 🇺🇸 Made for American Riders – Engineered for U.S. roads, weather, and adventures. We’re not just selling e-bikes—we’re delivering freedom, sustainability, and joy on two wheels. ⚡ Start Your E-Bike Journey Today! Shop now at movean-bike.com


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

178 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 47% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(178)

159 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helped me get my refund!

After, a short time dealing with their staff they were able to gladly help me with a refund for my bike! Some of the parts were faulty and they didn’t carry them anymore so they were gracious enough to give me a full refund!! I really appreciate this company and the products they have! Wish everyone the best who buys from this amazing company!

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MOVCAN bike is great!

MOVCAN bike is great! A perfect commuter bike. Design is awesome, very cafe racer. Most importantly, the bike is so fun to ride.
Customer service is wonderful, quick to respond and tackle issues. Highly recommend MOVCAN.

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bike arrived damaged

Contacted customer service, and they resolved the issue in a timely matter, sent out the part the next day.

24 de dezembro de 2025
logotipo da Movcan Bike

Resposta da Movcan Bike

Hi there,

Sorry to hear about the issue. Could you please provide your order number and send us photos of the damaged bike, especially the cable connecting the battery to the motor? Once we receive them, we’ll work on a solution for you as quickly as possible.

Thank you for your patience.

Avaliado com 1 de um total de 5 estrelas

The customer service at movcan is inhumane

The customer service at movcan is absolutely disgusting. Movcan accidentally shipped me 2 bikes on sale each for $600. I only ordered one bike. A customer support team member told me that since the bikes have not been shipped out yet that I will get a full refund and the other bike will be delivered. Movcan still shipped me both bikes and now want me to pay over $200 to ship it back. Absolutely disgusting and I have emails to prove it all.

22 de dezembro de 2025
logotipo da Movcan Bike

Resposta da Movcan Bike

Hi there,

We’re sorry to hear about your frustration and would like to clarify the situation based on our records.

According to our system, we did not receive a cancellation request before shipment. Both bikes were processed and shipped normally. Your email requesting cancellation was received after both items had already been dispatched.

As outlined in our return policy, when a return is requested after shipment for personal reasons, the return shipping cost is the responsibility of the customer. This is why the return shipping fee applies.

If you do not wish to keep the extra bike, you may also refuse delivery, in which case the package will be returned to us automatically and the corresponding refund will be processed once received.

We value every customer and always aim to resolve issues fairly and transparently. If you’d like, our support team is happy to continue assisting you via email to find the most reasonable solution.

Thank you for your understanding.

Best regards,
Movcan Support Team

Avaliado com 5 de um total de 5 estrelas

We purchased the Movcan V60 Pro…

We purchased the Movcan V60 Pro Electric Bike for my son and he loves this bike. We have had a few minor issues but the customer service is excellent and has taken care of us tremendously!! If you are looking for a great bike at a great price, purchase this one!!!!

1 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had an issue with my bike

I had an issue with my bike, but the support team at Movcan was very helpful. They addressed my concerns quickly and ensured the problem was resolved. I’m happy with the bike and the service provided.

19 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

“Movcan sets the gold standard for…

“Movcan sets the gold standard for customer service. Their team responds fast, shows up fully, and goes above and beyond to solve any issue. Professional, proactive, and genuinely committed—an absolutely top-tier experience.”

15 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company continues to amaze me

This company continues to amaze me! I had a rear motor spokes fail, and they sent me a whole new one!.. And I had no tools so they showed what to do. Cannot speak highly enough about how great they are. Get the v30 pro max its the best. Handles hills with ease.

11 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Movcan v60

I have the v60. It’s a great bike and is very good price. I’ve had it for a year and it works perfectly fine. Overall good bike would recommend!

11 de dezembro de 2025
Avaliação não solicitada

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