MPW Group  Avaliações 162

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Asked the right questions about plumbing problem. Offered 24 hour response which was acceptable Phoned back within 2 hours Offered same day service Plumber arrived on time assessed the tissues... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Zac and Seb did an excellent job in installing our new toilet, and were a pleasure to have working in our home. They are a credit to MPW, as are the team in the office including Kelly and Charlotte.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The problem was diagnosed and a course of action clearly described and priced. Nick and Dave completed the job, cleanly and efficiently. Communication with the office was easy, all works were document... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required. It wasn’... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Encanador
  2. Fornecedor de Ar Condicionado
  3. Engenheiro de Petróleo e Gás
  4. Empresa de Aquecedores
  5. Prestador de serviços de climatização

Sobre MPW Group

Escrito pela empresa

Our Mission at MPW Group

At MPW Group, we’re driven by craftsmanship, collaboration, and care. Every project reflects our commitment to quality, reliability, and customer satisfaction. From first consultation to final handover, we work hand in hand with our clients—delivering trusted heating solutions and peace of mind through expert workmanship and exceptional service.

You can count on us when it matters most. With over ten fully qualified engineers on the road every day, we deliver a rapid, reliable response to keep your home or business running smoothly. We’re small enough to care, offering the personal attention you deserve, yet large enough to cope with any challenge—no matter how urgent or complex. This balance of scale and service makes MPW Group the trusted choice for your plumbing and heating needs.

A Team Committed to Quality and Service Excellence

Escrito pela empresa

Pride Passion & Dedication
At MPW Group, we take immense pride in what we do. Our passion for high-quality workmanship is at the heart of everything we deliver. What truly sets us apart is the collaborative spirit of our team, each member bringing their expertise, reliability, and dedication to every heating project we take on. We believe that exceptional service starts with meaningful engagement

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

162 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Good clean work, great communication.

The problem was diagnosed and a course of action clearly described and priced. Nick and Dave completed the job, cleanly and efficiently. Communication with the office was easy, all works were documented. Really liked the quote system, easy to use and a really quick follow up.

8 de maio de 2026
logotipo da MPW Group

Resposta da MPW Group

Hi Rob

Thank you for the great review and glad we were able to help in this situation, happy to hear the whole processs on having your works completed from start to finish was easy.

Thank you again.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Super service

Super service. Zack was great! I picked this company based on their reviews and extremely happy. I will continue to use them in the future. All the bathrooms issues were fixed. Thank you!

8 de maio de 2026
logotipo da MPW Group

Resposta da MPW Group

Hi Sophie.

Always great to get a 5* review, the team work endlessly hard to always try and provide the best service possible.

I will ensure to pass this feedback onto to Zak.

You know where we are if needed in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

A Great Service As Always

Zac and Seb did an excellent job in installing our new toilet, and were a pleasure to have working in our home. They are a credit to MPW, as are the team in the office including Kelly and Charlotte. MPW have continued to deliver a great quality service that we appreciate. Thanks go to the whole team.

7 de maio de 2026
logotipo da MPW Group

Resposta da MPW Group

Good morning John.

Thank you so much for taking the time to leave an honest review on your experience with Mpw, This feed back is so important to Mpw and i will certainly pass this information onto the team.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Problem solvers

Asked the right questions about plumbing problem.
Offered 24 hour response which was acceptable
Phoned back within 2 hours Offered same day service
Plumber arrived on time assessed the tissues explained the problem and parts required some carried other's needed visit to suppliers
Job completed within 2 hours
All left clean dry and tidy

5 de maio de 2026
logotipo da MPW Group

Resposta da MPW Group

Hi Stephen.

Thank you for leaving a honest review on your experience with Mpw, always great to hear positive feedback about the teams performance and i will make sure this feedback is fed back to the team involved.

You know where we are should you need our services in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Great service

Super quick, professional, nice chaps

28 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good afternoon Chris.

Thank you for taking the time to leave a honest review on your experience with Mpw group.

You know where we are should you need us in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Arrived on time and carried out work…

Arrived on time and carried out work quickly/honestly and recommended no further work needed to be undertaken.

27 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good afternoon Steve.

Always great to receive a 5* review, great news that the service we provided you with was of value.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Prompt , efficient and excellent service albeit ( my bad) at the last minute

Great service, with the support of the admin staff (Charlotte) as it was my bad that it was a last minute booking to get the work done, and Charlotte was great at sorting it all out , Dave arrived promptly and carried out all the work in a very professional and timely manner without compromising on the quality 👍🏾

24 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good morning Suraj.

Thank you for the feedback and the 5*,s I will ensure this is fed back to all team members involved.

You know where we are if you ever need and plumbing or heating service again in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

MPW Excellent Service

MPW were able to send someone out the same day for a leaking toilet. Zak was great and was able to sort the issue out which was no mean feat as I have a floating toilet so he had very little space to work in. All sorted and very reasonable price. Would definitely recommend!

22 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good Morning Lesley.

Always great to hear the positive feedback on our same day service, we specialise in these kind of works, no one really wants to wait in the event of an emergency or just an annoying drip/leak etc.

I will ensure I feedback to Zak.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Prompt & Professional

James was both professional and prompt and provided a fantastic service

20 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good Morning James

Great to hear James provided an excellent service and I will pass this feedback onto him.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Sunday Night Call Out

James came out incredibly quickly to water pouring through the ceiling late on a Sunday night and sorted the problem within the hour. Fantastic service and very efficient.

20 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good Morning Harry

Thank you for the great feedback, i will ensure to pass this feedback onto James also.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Recommend 100%

I am very happy that I chose MPW Group. Boiler installation was done professionally and final result is amazing. Installers were very polite and helpful. I was informed about everything there is to know about how to operate new boiler.
If you are looking to replace or fix your boiler or heating, contact MPW.

15 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good Morning Bart.

What a great review to read, and I am so happy you feel you chose the correct company to carry out the installation of your new boiler.

Any issues what so ever you contact us and we will be there to sort.

Thank you again.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

A professional

A professional, interested and friendly service by Zac.

Very knowledgeable and capable in identifying problem, sourcing part and replacement of failed item.

Thank you MPW plumbing and heating.

14 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good Morning Alastair

Thank you for taking the time to leave a honest review, the Mpw engineers are skilled and great at what they do and resolving issues.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

I've found a reliable and competent gas engineer company at last!

After my previous Homecare Service with another company. I can't tell you enough how pleased I am with all MPW's engineers who have helped me with my heating and boiler problems. I now feel I have found a company that has my complete confidence. I cannot praise them more highly.

13 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good Morning Glenys

Thank you so much for your kind words, always great to hear we have provided a great service and you feel confident in using Mpw again.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Had quite a few plumbers visit the…

Had quite a few plumbers visit the property for the leak - the only one to solve it. Thank you - would highly recommend.

13 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Hi Cathy

Such great news that the Mpw team were able to source the problem of the leak, having a great Skilled team enables us to solve so many issues others cant, You know where we are if you need our services in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Very helpful service engineer

Very helpful service engineer

13 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good afternoon John.

Thank you for taking the time to leave a 5* review.

You know where we are if needed in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Exceptional service

MPW reacted unbelievably quickly to my call and I was very impressed with Ben, who got to work straight away. What a very courteous young man he is, empathetic with our health situation, and he talked me through each step of his work.
I would certainly recommend MPW - and Ben in particular !

8 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good morning Catherine.

Thank you for the 5* review, its always great to hear the team are carrying out their duties to high standards.

i will make sure i pass this information onto Ben.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

Fantastic service!

Contacted MPW yesterday after a recommendation from a local Facebook group.
Spoke to Kelly at the office who arranged for an engineer to be with me that afternoon.
I then got a call from Kelly who said another engineer (the MD in fact) was in the area and could take a look within the hour.
That engineer visited and diagnosed the problem and ordered the part.
A couple of hours later another engineer arrived and fitted the part. Absolutely amazing service and very friendly bunch of people!

10 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good afternoon Rebecca

Thank you so much for a great detailed review.

So Glad we were able to help and resolve your boiler issues at such short notice.

You know where we are should you need us in the future.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas

I wanted a water presue valve and gage…

I wanted a water presue valve and gage moved to accommodate a suspended ceiling. the plumber advised me it couldn't be fitted on the double bent angle end. and suggested an alternative. which suited well.

9 de abril de 2026
logotipo da MPW Group

Resposta da MPW Group

Good afternoon Edward.

Great to hear the positive feedback on your experience with the team on getting your issues resolved.

Regards

Team Mpw

Avaliado com 5 de um total de 5 estrelas
logotipo da MPW Group

Resposta da MPW Group

Good afternoon Janet.

Great to hear you found the Mpw engineer Friendly & Helpful and you were happy with the service provided on this occassion.

Regards

Team Mpw

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