I recently subscribed to Mrs Quilty, the instructions are clear, the fabric is pretty and theres a selection of projects to choose from each month. I nearly cancelled because I thought id never get an... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I recently subscribed to Mrs Quilty, the instructions are clear, the fabric is pretty and theres a selection of projects to choose from each month. I nearly cancelled because I thought id never get an... Ver mais
A empresa respondeu
Only had my first subscription box so far, but absolutely delighted. The free patterns look so lovely. Inside the box, the instruction book is comprehensive and the materials and free gifts are great.... Ver mais
A empresa respondeu
Really enjoy my monthly boxes. The fabrics are gorgeous and there are so many things to make including a quilted block. There are video tutorials to help when you get stuck and some extra freebies eac... Ver mais
I am renewing my prepaid subscription after a lapse of one year. I didn’t want any duplicate kits but I was reassured by the team that the renewal will pick up where the last one ended. Plus they ar... Ver mais
A empresa respondeu
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Contacted the chat line.
Very helpful indeed
Looking forward to receiving my first order
Categories look amazing and I’m excited to get started

Resposta da Mrs. Quilty
Love the fabrics and the making ideas. I’m Doing the block a month too, I’m hoping this will make up into a nice quilt.

Resposta da Mrs. Quilty
I would pass on this subscription. This was gifted to me. Fabric is thin which us whatever, I'm not making full sized quilts with it, I'm just doing the project suggestions. I'm working on a pillow right now calling for 18 by 21 inch pieces and none of the 12 fabric pieces have those dimensions. I'm experienced is i can fudge it by people just starting out are going to have a hard time.

Resposta da Mrs. Quilty
My 1st box was received promptly and I am very pleased with it. The fabric is great quality and each piece compliments the rest perfectly. The instruction book in the box has a range of projects with easy to follow instructions for the enclosed fabrics. I’m pleased I decided to subscribe.

Resposta da Mrs. Quilty
I love the response time. While I'm overthinking they answer my questions and are very helpful.

Resposta da Mrs. Quilty
I received an order I wasn't quite sure of. So I text Mrs Quilty to see why I received it. I made a switch in my order. They were exceptional! in helping me understand what had happened. I could not ask for better service than what I received! They were absolutely the Best. Thank You Mrs Quilty! ❤️

Resposta da Mrs. Quilty
Nothing is too much trouble for this customer service team. Any subscription issues ? They just sort it !! No delay in escalations to line managers. Responses all hours of the day that are quick, efficient and effective that gets the job done. Refunds are processed immediately and they are so friendly with their emails. They're genuinely interested in what you're making with your fabric too 10/10 Mrs Quilty

Resposta da Mrs. Quilty
The directions were not accurate on the very first one I tried. It also cannot possibly look like what was advertised as the ears are too small and do not flop like the photo.
I’ll try the next one but I feel like someone should have proof read the directions before it went to print.

Resposta da Mrs. Quilty
Mrs. Quilty is a wonderful group of quilters. I had a recent customer service interaction and it was fabulous. I inquired about the holiday subscription. I was given a discount and I didn't even ask. This company is amazing, everyone is so friendly and helpful and I am so glad I found them.

Resposta da Mrs. Quilty
I haven’t even received my first box yet, and reached out for customer support. Mrs. Quilty responded quickly and rectified my issue almost immediately. Very responsive and kind staff!!

Resposta da Mrs. Quilty
I find the website hard to navigate but everything I have recieved has been nice so far, I like the videos and tutorials thank you. The fabric quality seems nice and they are easy to use.

Resposta da Mrs. Quilty
Customer service quick on the mark
To solve your queries
Box arrived in the time stated
Lovely matiral in side with booklet and free gift even got some extra downloads
This is my first box can't wait till the next one comes

Resposta da Mrs. Quilty
Fantastic customer service, quick to reply and just received my first box great fabric and contents

Resposta da Mrs. Quilty
I received my first box and was very pleased with the fabric and free gifts. There was a small problem with the booklet, so I contacted the customer service department and they were brilliant and dealt with my issue really quickly. Great customer service.

Resposta da Mrs. Quilty
Such a quick and efficient response….really impressed. The digital patterns are brilliant and very detailed and clear. Love the boxes.

Resposta da Mrs. Quilty
I purchased the pattern subscription first, I love all the different patterns that I have received. I just switched to the monthly quilt box subscription. It was so easy using chat on the app, it only took about 2 minutes and the switch was made. I’m excited to receive the first box! Happy quilting.

Resposta da Mrs. Quilty
Excellent customer service which is such a joy and rare(!) in these days. Looking forward to making their cute ideas and creations.

Resposta da Mrs. Quilty
I asked about fabric for a pattern and the response was received so fast. And very pleasant email

Resposta da Mrs. Quilty
Love the material and free gifts, patterns so easy to follow, I cancelled my subscription as I didn’t feel up to making anymore but soon regretted and joined again

Resposta da Mrs. Quilty
Loving the customer service and my first has arrived. I can't wait to get started. Fantastic instruction book and even has a recipe to make some cookies. Choice of fabrics is amazing.

Resposta da Mrs. Quilty
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