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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

352 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(352)

205 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love it

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to clog those littlw holes in it. Then after installing this new muravai and been using it for almost 3 weeks, has more pressure than the previous one i had. It works as described by the seller a d advertising. Love it, recommended to every household.

25 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you noticed the improved pressure and performance compared to your previous shower head. It’s great to know it’s working just as described and making a difference in your daily routine.

We truly appreciate your recommendation. Enjoy your Muravai!

Avaliado com 1 de um total de 5 estrelas

I have gotten 4 shower heads because

I have gotten 4 shower heads because I got 2 of the buy one get one free, and so far 2 shower heads have cracked in the same spot in less than 3 months! There are no seams next to where it cracked. I can’t even tell the cracked until I turn the water on and the water shoots out the side. When it’s not broken it’s phenomenal, but it’s unbelievable that it cracked twice in the same spot.

15 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback—we’re really sorry to hear about your experience.

That’s definitely not the quality we aim to provide, especially with the same issue happening more than once. We’re glad to hear you enjoy the product when it’s working properly, but we completely understand how frustrating this must be.

Please reach out to our support team with your order details at support@muravai.co. We’d be happy to make this right for you.

We truly appreciate you bringing this to our attention.

Avaliado com 5 de um total de 5 estrelas

We love it especially the presser and…

We love it especially the presser and the filtration. great purchase.

7 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re loving the pressure and filtration—it's great to know the product is meeting your expectations. Enjoy your purchase, and we truly appreciate your support!

Avaliado com 4 de um total de 5 estrelas

MY HONEST OPINION

The flow of water is nice however i fail to see the pressure increase as advertised. The hose could also be improved in quality. Also, it would be nice if an additional massage setting was added
Fix all these concerns and your product will truly be worth buying and promoted.

14 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

hi there,

Thank you for your honest feedback—we really appreciate it!

We’re glad you liked the water flow, and we’re sorry to hear the pressure, hose quality, and settings didn’t fully meet your expectations. Your suggestions are valuable, and we’ll share them with our team for future improvements.

If there’s anything we can assist you with, feel free to reach out!

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service! Easy to pause the automatic filter refills. But most importantly, a great shower with clean water!

11 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying the shower and the clean water, and that managing your filter refills has been easy. Providing both great products and a smooth experience is exactly what we strive for.

We truly appreciate your support!

Avaliado com 5 de um total de 5 estrelas

The replacments were far better no…

The replacments were far better no leaks nor did handle get so hot couldn't hold it.

11 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback!

We’re really glad to hear that the replacements worked much better for you, no leaks and improved handle comfort is exactly what we aim for. We appreciate your patience while we got this resolved and hope you continue enjoying your shower!

Avaliado com 4 de um total de 5 estrelas

It good about it could be great

I like the shower head but I wish that it would come with better handles. It sits too high up on my shower because it just comes with the holes in the shower head. If it came with a adjustable handle it would be awesome.

9 de setembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your honest feedback!

We’re really glad to hear that you like the shower head, and we appreciate your suggestion regarding the handle. An adjustable option is a great idea, and we’ll definitely pass this along to our product team for future improvements.

If you need any assistance with setup or possible adjustments, feel free to reach out to us at support@muravai.co.

Avaliado com 5 de um total de 5 estrelas

I’m absolutely in love

I’m absolutely in love. I felt a difference in my skin from the first use.

5 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your wonderful feedback!

We’re absolutely thrilled to hear that you’re loving it and noticed a difference in your skin right from the first use, that’s exactly what we aim for.

If you ever have any questions or need assistance, feel free to reach out to us at support@muravai.co
.

Avaliado com 1 de um total de 5 estrelas

The filters are a scam

The filters are a scam. The water just flows around them. If the water is bad, it will color the filter. So what they're subscribing you by default when you buy this showerhead is to receive monthly pieces of cheap plastic with cotton inside that your freely flowing water will color in whatever crap is there. The shower head plastic looks very cheap, and it's small. Just go to your local Home Depot and buy something decent for the same money

9 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi! We’re sorry to hear about your experience and appreciate your feedback.

Our filters are designed to reduce impurities through layered filtration, and discoloration can occur as they capture sediments depending on water quality. The subscription is optional and can be adjusted or canceled at any time.

We’ll share your comments with our product team, and we’d like to make this right—please reach out to our support team at support@muravai.co
so we can assist you further.

Avaliado com 2 de um total de 5 estrelas

My showerhead is leaking

My showerhead is leaking. The hose is leaking and spraying all over the place and the pressure is not as good as the showerhead I bought from your competitor…

1 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there!

We’re really sorry to hear you’re having trouble with your showerhead. That’s definitely not the experience we want for you.

Please reach out to our support team at support@muravai.co
with a photo or short video of the issue, and we’ll be happy to help make things right as quickly as possible!

Avaliado com 5 de um total de 5 estrelas

my experience with Muravai company was…

my experience with Muravai company was very pleasant, purchased couple of showerheads, and one of them had a little crack on it, I randomly send a message through Instagram telling them, that one of my showerhead have a little damage and it’s leaking, all they ask from me a little picture so they can see what was the damage I guess, so I send them the picture with a damage, without any question, they replace with an other one free of charge, and by the way, their showerheads are so good. I love them and I will buy it again and again. I recommend big time. Buy it you will not regret it. 🤗 thank you. Muravai for your excellent customer service.

8 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Thank you so much for your kind words and for sharing your experience!

We’re really happy to hear that you’re enjoying your showerheads and that our team was able to assist you quickly with the replacement. We always aim to make the process as smooth and hassle-free as possible, so it means a lot to know that this came through in your experience.

Your support and recommendation truly mean a lot to us. If you ever need anything in the future, we’re always here to help.

Thanks again for choosing Muravai! 🤗

Avaliado com 1 de um total de 5 estrelas

Poor customer service

Poor customer service. Contacted prior to purchasing to inquire about shipping carrier as USPS does not deliver to my address. Was informed they used other carrier so I went ahead with purchase, received tracking information a couple days later and it was via USPS. Therefore I will not receive product. Now I have to wait for it to make it back to them and request refund. If you have issues with USPS delivery, don’t waste your time.

16 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re very sorry for the confusion and frustration caused regarding the shipping carrier. This is not the experience we aim to provide. We truly appreciate you bringing this to our attention, and we’ll make sure this doesn’t happen again.

If you have any further questions or need assistance, please don’t hesitate to reach out to our support team.

Avaliado com 1 de um total de 5 estrelas

Cheap plastic. Applies to Ozbath too!

The product idea is pretty neat. I like the stop button on the shower head. It is especially useful if your shower doesn't have mixer and is two separate taps for hot and cold.

I also like that you can pop off the tip of the showerhead and use the stem of the shower head for cleaning your bathroom and etc.

However, buyer beware that the material used is cheap plastic and will in no time begin to leak because the threads are no good. Thank goodness I did not throw my old showerhead away when this one arrived. After only maybe 2 or 3 months of use I've had to go back to my original showerhead.

They also market these as Oz bath in Australia but it's all the same product. I know this because I bought this one thinking it must be legit because it's "from California" and that's why it's USD 99 but my mate bought one from Ozbath and he had the same issue only he paid AUD 55. After comparing the two side by side we realized there's no difference. They are the same product.

13 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for sharing your feedback. We’re glad to hear you liked some of the features, such as the stop button and the removable tip.

We’re sorry to hear about the issue you experienced after a few months of use, that’s certainly not the experience we want for our customers. We’d appreciate the opportunity to look into this and help make things right.

Please reach out to our support team at support@muravai.co
with your order details and a brief description of the issue, and we’ll be happy to assist you.

Avaliado com 1 de um total de 5 estrelas

Junk

Junk. Bought 3. Everyone blew apart

4 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re very sorry to hear about your experience and sincerely apologize for the issues you’ve encountered. That’s definitely not the quality we aim to provide.

To help make this right, could you please reach out to our support team at support@muravai.co
with details and photos of the affected items? We’ll be happy to assist and provide a resolution as quickly as possible.

Avaliado com 3 de um total de 5 estrelas

I bought the BOGO filtered shower…

I bought the BOGO filtered shower heads. Excellent pressure. After a week the shower head with the clear viewing port for the filter split in half. I then installed a metal shower head holder along with the other shower head that doesn't have a clear viewing port. It's good so far. The plastic shower head holder was flimsy.

5 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for taking the time to share your experience, we truly appreciate your feedback.

We’re glad to hear you’re enjoying the strong water pressure, but we’re very sorry to learn that one of the shower heads cracked and that the holder felt flimsy. That’s certainly not the quality or experience we aim to provide.

Please reach out to our support team at support@muravai.coand we’ll be happy to help make things right as quickly as possible.

Avaliado com 1 de um total de 5 estrelas

Both have broken

I had a similar experience as the other 1 star review. I've had mine for less than a year and both of them the cheap plastic has cracked. The connection between hose and head is leaking as well.

The other aspects of the shower head are quite nice but not if I'm having to replace them every six month. I would recommend holding off on buying these until quality improves.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that both units have cracked and that you’re experiencing leakage at the hose connection, that’s definitely not the quality we aim to deliver.

We truly appreciate your honest feedback, especially since you mentioned that you liked other aspects of the shower head. Please reach out to our support team at support@muravai.co, we’ll be happy to help make things right as quickly as possible! Our team will review your case and work with you toward a proper resolution.

Thank you for choosing Muravai!

Avaliado com 1 de um total de 5 estrelas

cheap material. both showerheads cracked within 6 months of use

Seems like the materials used to make it are cheap and weak. I bought 2.

First one accidentally swung from an angle of about 40 degrees from the wall and cracked in two upon impact gushing water everywhere. A normal showerhead could survive a full drop.

The second one cracked under pressure while the water supply was on but the pressure regulator knob on the showerhead was shut. Left it shut for about 10mins and a hairline crack appeared leaking water out the side. The showerhead should be able to withstand the pressure if there is a regulator on it which allows for a complete shut off while the supply is still on

absolutely horrible product for longevity

product seemed so good at the start

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that both shower heads cracked and that your experience didn’t match your initial impression of the product.

Your feedback about material strength and pressure tolerance is very important, and we’ll be escalating this to our product and quality team for review.

If you’re open to it, we’d still like the opportunity to look into this for you and see what we can do to help. Please reach out to our support team at support@muravai.co
with your order details, and we’ll do our best to make this right.

We truly appreciate your honesty and the time you took to explain what happened.

Avaliado com 5 de um total de 5 estrelas

Second order and we absolutely love it

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

That’s awesome to hear! We’re so happy you loved it enough to order again. Thank you so much for your continued support, we truly appreciate it!

Avaliado com 5 de um total de 5 estrelas

Love the shower head

Love the shower head. We already had to request a new hose already. We was shipped a new one and things are fine. The only thing we s that the shower head sometimes has streams of water coming out of the shower head streaming to the left and the right. Not sure what’s that about but other than that all is good. Will buy over again without a doubt.

8 de novembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for the great feedback! We’re really glad to hear you love the shower head and that the replacement hose worked out well. We appreciate you mentioning the occasional side streams, that’s helpful feedback, and we’ll be sure to share it with our team.

We’re happy to hear everything is working well overall, and it truly means a lot that you’d buy again. Thanks again for your support!

Avaliado com 1 de um total de 5 estrelas

I haven't hooked up my shower head yet and trying to cancel the orders but

want to cancel all the orders and can't.It's like pulling a needle out of a haystack. Please don't send me no more product.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Sorry about the frustration here, that’s definitely not what we want for you. Please email us at support@muravai.co so our team can help and make this right for you!

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