Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

352 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(352)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

excellent all around

18 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience all around. We truly appreciate your support and hope you continue enjoying your purchase!

Thank you again for choosing Muravai!

Avaliado com 1 de um total de 5 estrelas

Don’t Buy Muravai

I recently bought this Muravai showerhead directly from their website, and let me tell you — don’t fall for the hype. They hit you with the “buy one, get one free” deal and make it sound like you’re getting a $60 value. What they don’t make clear is the sneaky subscription they slide you into. You’re automatically signed up to buy their filters at their pace, and they bill your card without making it obvious. Luckily, I’m meticulous, so I caught it — but most people won’t.

Now let’s talk about the actual product.

One of the showerheads literally cracked at the base where it screws in. I thought it was loose, but nope — cracked on both sides. Once you hold it, you realize how flimsy and cheap it feels. Does it look nice? Sure. Do they have great marketing? Absolutely. But is it a good product? Absolutely not.

I moved into my new place and haven’t even paid rent three times yet, and the showerhead is already broken. I’ve had showerheads for years without a single issue, but this one didn’t even last a few months.

Please do not fall for the marketing.
This is crap. This is crap. This is crap. This is crap. This is crap. This is CRAP!!!

12 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re sorry to hear about your experience and that the product did not meet your expectations.

To clarify, the BOGO offer applies to the showerhead only, and any additional items were included as free gifts as part of the promotion.

We also understand your concern regarding the subscription and appreciate your feedback.

If you’d like, please contact us at support@muravai.co so we can review your order and assist you further.

Avaliado com 1 de um total de 5 estrelas

I don’t like how even on the full…

I don’t like how even on the full setting the water comes out misty. If you have a shower curtain it blows it all over the place. Plus the pin holes the water comes out of do not spray evenly. Approximately 4 - 7 holes spray in different directions. I tried to complain directly to customer service and they gave me these ridiculous things to try to reduce the misty water blowing and try to reduce pressure of the shower head, which make it a very unsatisfying shower and difficult to rinse soap off. I appealed to customer service a few times and they kept feeding me BS.

24 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We sincerely apologize for the frustration and disappointment caused. We understand your concerns regarding the misty spray, uneven nozzle flow, and the difficulty rinsing properly.

We also apologize if the troubleshooting steps provided did not resolve the issue for you. Your feedback is important to us, and we will escalate this further with our team for review.

If possible, please send a short video of the spray pattern to support@muravai.co so we can assist further.

Avaliado com 4 de um total de 5 estrelas

I like that the water is filtered while…

I like that the water is filtered while I'm taking a shower. I bought this item from Muravai and a wash towel from another company and started using both at the same time. Unfortunately, my skin broke out. It was as if I was allergic to something. That's why I didn't submit a review until I figured out what was going on. It turned out to be the wash towel. This shower head has way too much water pressure. That can be taken care off by adjusting the water flow at the valves. However, my shower curtain still flops around when the water is on. It sits a little too high. I'll have get used to that. The hose is just a little short, but that's ok. I still like my Muravai filtered shower head.

11 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for sharing your experience with us. We’re glad to hear you’re enjoying the filtered water from your Muravai shower head and that you were able to identify the cause of the skin irritation.

We also appreciate your honest feedback regarding the water pressure, height, and hose length, as it helps us continue improving our products.

Thanks again for your support and for choosing Muravai!

Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM! Hidden subscription, no support from the customer service.

6 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re sorry to hear about your experience and understand your frustration.

The subscription details and renewal reminders are provided during and after checkout, but we apologize if this caused confusion.

Please contact us at support@muravai.co with your order details so we can further assist you.

Avaliado com 1 de um total de 5 estrelas

Poor Build Quality

The shower heads were perfect when we first installed them however after a few weeks, both shower heads now have hairline fractures and water sprays out the side whenever we use the stopper feature on the shower head. Essentially both products are damaged and inoperable at this point. Maybe that’s why it was a buy one get one offer since the company knows the build quality isn’t the best. And NO the shower heads were not dropped causing the issue I’m describing

22 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re very sorry to hear about your experience, that’s definitely not the quality we aim to deliver.

We’d like to look into this and make it right. Please reach out to us at support@muravai.co with your order details and a photo of the issue, and our team will assist you promptly.

Thank you for your feedback.

Avaliado com 1 de um total de 5 estrelas

Important information not mentioned

I've been all over the website and even commented on an ad on their Facebook page, I cannot find some extremely important information about the product. Every company knows there is specific information about shower heads that people want to know but this company doesn't list this specific information anywhere. Not really a good look.
What is the GPM?
What is it made out?
Can't claim "high pressure" but be made out of all plastic with a 1.75 GPM.

28 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback, we understand your concern.

Our shower heads meet water-efficiency standards while still providing strong pressure, and are made with durable, reinforced materials. We also appreciate your point about clearer product details and will share this with our team.

If you have any questions, feel free to contact us at support@muravai.co.

Avaliado com 1 de um total de 5 estrelas

Absolute trash

Absolute trash. My wife found these on a social media platform. The deal was two shower heads and a bunch of filters. Within 6 months, we've gone through both shower heads, each of them springing leaks in the side of the cheap plastic handles. Honestly, I think I could 3D print a strong shower head. Save your money and don't buy this junk.

2 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re really sorry to hear about your experience.

We’d appreciate the opportunity to look into this and make things right for you. Please reach out to us at support@muravai.co with your order details, and our team will assist you further.

Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

I love how strong the water pressure is…

I love how strong the water pressure is and I’ve noticed that the water filter is doing its job. I just wish that there’s an adjustable attachment to make the shower head come down lower for short people like me.

1 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind feedback—we’re really glad to hear you’re enjoying the strong water pressure and that the filter is working well for you!

We appreciate your suggestion regarding an adjustable attachment, and we’ll definitely pass this along to our team for consideration.

Thanks again for sharing your experience!

Avaliado com 1 de um total de 5 estrelas

BEWARE OF THIS COMPANY!!!

BEWARE OF THIS COMPANY!!!! I purchased their shower heads and some extra filters. About a month later, I noticed a charge on my credit card from this company for $42.98 for filters. I emailed the company and found out I was somehow enrolled in a filter subscription!! I was able to cancel my subscription and later received an email from Angela advising I was removed from their subscription but they were not going to refund my money. There must be something hidden in their order form that automatically signs you up for this subscription. What a SCAM this company is doing to people that purchase a shower head from them and to take advantage of people. I will never order from them again.

1 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Jeff,

We’re sorry to hear about your experience and understand your frustration.

The subscription is selected at checkout, with confirmation and reminder emails sent to keep customers informed. That said, we apologize for any confusion caused.

We’d appreciate the chance to make this right—please contact us at support@muravai.co.

Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Great Shower head!

29 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback—we’re glad you’re enjoying the shower head! 🚿

If you ever need anything, feel free to reach out to us at support@muravai.co

Avaliado com 1 de um total de 5 estrelas

not a good company

Useless, would not deliver to me then would not refund. I knew it was a mistake to order from them. They also tried to sneakily subscribe me to replacement filters and I had to then cancel this subscription I never signed up for. Scam.

28 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re sorry to hear about your experience—we understand your frustration.

Please send us at support@muravai.co
so we can help resolve this quickly.

Avaliado com 5 de um total de 5 estrelas

The shower head is great lots of…

The shower head is great lots of pressure the filter is great thing for chlorine removal lots in are water Toronto Ontario Canada the girlfriend has some one sharing shower so I have a extra one all is good

4 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback! We’re really glad to hear you’re enjoying the strong pressure and the benefits of the filter especially with the chlorine levels in your area.

It’s great to know it’s working well for both of you! We truly appreciate your support 😊

Avaliado com 5 de um total de 5 estrelas

Thankful for the service and responsive…

Thankful for the service and responsive team to assist with navigating subscriptions and resolving warranty.

25 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind words! We’re really glad to hear that our team was able to assist you with your subscription and warranty concerns.

We truly appreciate your support! 😊

Avaliado com 5 de um total de 5 estrelas

Love the showerhead awesome pressure…

Love the showerhead awesome pressure recommend it to anyone

25 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback! We’re thrilled to hear you’re loving the shower head and the awesome pressure 😊

We really appreciate the recommendation—it means a lot to us!

Avaliado com 3 de um total de 5 estrelas

At Christmas time I purchased one for…

At Christmas time I purchased one for our home and one for my sons home and one for grand-daughters home. Everyone really liked it. Hair is actually getting the shampoo out. My skin is better. My Grand-daughter said she may need to get another for when in-laws come. Now the part I hate. I have 3 boxes of filters delivered to my home. I tried to call and I sent email and have not reached any communication. I have no ideal why I received another shower head. I really do not like it when I can not get a call or information back.

24 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your kind feedback, we’re so glad your family is enjoying the shower heads! 😊

We’re really sorry for the confusion with the extra filters and shower head. This may be due to the optional subscription, but we can definitely fix this for you.

Please contact us at support@muravai.co and we’ll review your account.

Avaliado com 4 de um total de 5 estrelas

Ordering Process

Ordering process was user friendly and delivery was on time as advised.

20 de março de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback! We’re glad to hear that you found the ordering process easy and that your delivery arrived on time as expected.

We really appreciate your support!

Avaliado com 1 de um total de 5 estrelas

There’s very little pressure and it…

There’s very little pressure and it leaks…
So much for being a good product..
I got duped!!!!
Thanks

20 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Sorry to hear about this experience that’s not what we want for our customers.

Low pressure and leaking can usually be caused by a loose connection, missing washer, or installation issue. Please double-check that everything is tightly fitted.

If the issue continues, contact us at support@muravai.co
with a photo or video and we’ll sort this out for you right away.

Avaliado com 4 de um total de 5 estrelas

I like the different settings

I like the different settings. Ive purchased 2 of them, but they vary in pressure on the two showerheads. Overall still happy with the purchase

17 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback we’re really glad to hear you’re enjoying the different settings and that you’re happy overall with your purchase!

Regarding the difference in pressure between the two showerheads, this can sometimes happen due to slight variations in water flow, installation, or even the selected setting on each unit. We recommend checking that both are set to the same mode and that there are no blockages or debris that might be affecting the flow.

If the difference still seems significant, feel free to reach out to us at support@muravai.co, and we’ll be happy to assist further.

Avaliado com 1 de um total de 5 estrelas

Our water pressure honestly doesn't…

Our water pressure honestly doesn't feel much different than it used to, and this thing is made out of the worst plastic I've ever felt. I'm talking about dollar store toy quality plastic. I highly doubt this will last more than a couple months.

May 30th edit: well in just under two months the cheap plastic connector already cracked and started leaking water everywhere. Moving this review from 2 stars down to 1. Stay completely clear of this overpriced junk.

17 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your honest feedback, we’re sorry to hear about your experience.

We understand your concerns regarding the pressure and build quality, and this is definitely not the standard we aim to provide. Your feedback is important to us and will be shared with our product team for improvement.

Please feel free to reach out to our support team at support@muravai.co
with your order details, we’d be happy to assist you and work toward a resolution.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais