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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

352 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(352)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Love the shower head

Love the shower head. I wish it had more settings and the mount was a little more sturdier.

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for the great feedback! We’re so glad to hear you love the shower head. We also appreciate your suggestions about having more settings and a sturdier mount, we’ll be sure to share this with our product team as we continue to improve. Thanks again for taking the time to let us know!

Avaliado com 2 de um total de 5 estrelas

Cheap quality

Cheap quality. Mostly plastic. I thought if we paid me and went with what was advertised as the original, it would be higher quality. The ads make it look more versatile than it is. Mine only has 2 settings, both of which are not as powerful as my old showerhead. No wonder they give one free.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your honest feedback. We’re sorry to hear the shower head didn’t meet your expectations in terms of quality, versatility, or pressure.

Your input will be shared with our product team as we continue making improvements. If you’d like, our support team can explore options to make this right. Please reach out to us at support@muravai.co, and we’ll be happy to assist as quickly as possible!

Avaliado com 4 de um total de 5 estrelas

Better water pressure & cleaner water noticed

Have had 2 sets for just over 2 months now. The shower head and filters are amazing! They really perform as promised. The hose is not made properly or of high quality. It got tangled while water was on and water started shooting out of the hose and luckily a regular replacement on amazon worked.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thanks so much for sharing this! We’re thrilled to hear that the pressure and filtration have been working so well, and we really appreciate your honest feedback about the hose quality.

If you need any further assistance or have any questions, please don’t hesitate to reach out to us at support@muravai.co.

Avaliado com 5 de um total de 5 estrelas

Pretty much what I expected its what I…

Pretty much what I expected its what I was looking for very satisfied
X

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re so happy to hear it was exactly what you were looking for and that you’re very satisfied! Thank you for sharing your experience and for choosing our shower head, we truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Makes it much better shower

Makes it much better shower

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

So happy to hear that! Glad it’s made your showers even better, thanks for choosing Muravai!

Avaliado com 5 de um total de 5 estrelas

Love it

Love it! So much better on my hair and Skin.. feels great…

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Love hearing that! So glad it’s feeling great and making a difference for your hair and skin, thanks for choosing Muravai!

Avaliado com 4 de um total de 5 estrelas

The pressure and shower head is…

The pressure and shower head is excellent! Problem is the nozzle that connects to the spout is cracked from screwing on. I am in need of another one and leaking pretty bad.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for bringing this to our attention, and we’re really sorry about the cracked connector and the leaking. We’re glad to hear you’re enjoying the pressure, but this definitely isn’t the experience we want for you. Please reach out to our support team at support@muravai.co so we can take care of this for you. We’ll make sure this gets resolved as quickly as possible.

Avaliado com 1 de um total de 5 estrelas

DISHONEST COMPANY

I ordered a showerhead and a I noticed a subscription for replacement showerheads was added to my order when I received the order confirmation. There is no customer service phone number, so I sent an e-mail within 5 minutes of receiving the order confirmation asking Muravai to cancel my order. Muravai never responded. The next day I received a notice the item as shipped earlier that day. I e-mailed Muravai again and I heard back from them right away. Yet, they said there was nothing that could be done because the item had already been shipped. Amazing how quickly I heard back from them once they shipped the item *sarcasm*. Company is dishonest. 1) They added subscription to my order. 2) They chose not to reply to my cancellation request and only responded after the item was shipped. DISHONEST Company. Now, I have to file a credit card dispute.

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re really sorry for this frustration and understand why you’d feel upset. Subscriptions are always optional and can be removed or refunded, and we’d like the chance to review what happened and make this right. Please email support@muravai.co so our team can help resolve this properly.

Avaliado com 4 de um total de 5 estrelas

good pressure and wife's hair is better

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

That’s awesome to hear! So glad you’re enjoying the pressure and that your wife’s hair is feeling better too, thanks for choosing Muravai!

Avaliado com 5 de um total de 5 estrelas

Love it all great

Love it all great . Best shower head, great pressure

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,
Love hearing that! So glad you’re enjoying the pressure and that it’s been such a great upgrade for your showers. Thank you for choosing Muravai!

Avaliado com 1 de um total de 5 estrelas

NO STARS!

Purchased your shower head on October 20th. I have already had to replace the hose it came with because it busted through. So I bought an expensive new hose last weekend and the shower head itself cracked open today . This is the worst product I have ever spent money on. As it is it feels like needles hitting your body so I use the button to slow down the pressure as recommended by your team. I haven’t once had a relaxing shower. No one in my family likes it and they all agree. Feels like needles!
I’m sure you won’t give me my money back because I’m outside the 40 day money back guarantee. Clearly it’s only meant to last that long before it falls apart!

20 de outubro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re really sorry about this experience, that’s incredibly frustrating and not what we want for you at all. Please email support@muravai.co and our team will help make this right for you.

Avaliado com 5 de um total de 5 estrelas

I love it

I love it , love it , love it ! When I’m at work I can not wait to come home to get into the shower ! Thanks a lot for creating such an awesome product .

12 de novembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

This absolutely made our day! We love hearing that you look forward to getting home and enjoying your shower, that’s exactly what we hoped to create. Thank you so much for the amazing feedback and support!

Avaliado com 5 de um total de 5 estrelas

This shower head is award winning

This shower head is award winning! They all claim to be great…this one actually is! I look forward to every shower…my wife loves hers too.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

So happy to hear you’re loving it! It’s awesome that both you and your wife are enjoying your showers!

Avaliado com 1 de um total de 5 estrelas

Purchased end of November and still…

Purchased end of November and still trying to get a refund. Poor quality and after several emails - still can't get a refund.

30 de novembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Sorry for the frustration, that’s not the experience we want for you. Please email support@muravai.co and we’ll make sure everything is sorted out right away.

Avaliado com 5 de um total de 5 estrelas

I actually love the way it makes my…

I actually love the way it makes my hair feel! I do love it!

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback! So happy it’s making such a difference for your hair, thanks for sharing the love and for being part of the Muravai family!

Avaliado com 5 de um total de 5 estrelas

I really love the shower head

I really love the shower head. The only downfall is I’ve had to replace both of
Them within a few months as it broke. I hope this isn’t a continuous issue cuz I really do love this product. The pressure is great and its spray is very smooth and relaxing. I do recommend it since both shower heads were replaced for free.

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your honest feedback and kind words about the pressure and spray quality, we’re really glad you love the shower head overall. We apologize for the inconvenience with the replacements and appreciate your understanding. This isn’t a common issue, and we’re happy we could resolve it at no cost. Thank you for your recommendation and continued trust in us!

Avaliado com 5 de um total de 5 estrelas

The purchases were received without any…

The purchases were received without any delay or any issues. I purchased 3 of the BOGO as gifts and everyone is so happy with their gifts.

24 de novembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,
Thank you so much for sharing this! We’re thrilled to hear everything arrived smoothly and that the BOGO purchases made such great gifts. Knowing everyone is happy truly means a lot to us.We really appreciate your support and hope you continue enjoying your showerheads. Thanks again for choosing Muravai!

Avaliado com 4 de um total de 5 estrelas

Very nice shower head

Very nice shower head. Appreciate the filtering of the water and has nice spray. The only complaint is the very cheap, plastic connector/mount for the head. Such a nice head should have a better quality mount. Thanks

3 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind words! We're really glad to hear you're enjoying the shower head and the water filtration! We appreciate your honest feedback about the plastic connector/mount. We're always working to improve our products, and insights like yours help us know where to focus. If you ever run into any issues with the mount or need assistance, feel free to reach out to us at support@muravai.co.

Thanks again for your review!

Avaliado com 5 de um total de 5 estrelas

Great responsive customer service.

Great responsive customer service.! Very powerful showerhead and ours was really wimpy. Not sure how you do it but Love it. So far!!!!!

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

So happy to hear you love your showerhead! Thanks for sharing your experience and for the kind words about our team!

Avaliado com 5 de um total de 5 estrelas

Wonderful pressure

Wonderful pressure. Solid and durable heads.

16 de novembro de 2025
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for the great review! We're really glad to hear you're enjoying the wonderful pressure and that the shower heads feel solid and durable. We appreciate you taking the time to share your experience!

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