Have stayed in on 3 occasions waiting for boiler engineer & every time a no show. Won't be waiting anymore.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Have stayed in on 3 occasions waiting for boiler engineer & every time a no show. Won't be waiting anymore.
A empresa respondeu
First reported smell of oil after last delivery. Asked for a service but 10th May given as first date. Rang back of few days later concerned with the smell and with infant sleeping in room above the b... Ver mais
As others have said, getting an Oil Boiler serviced can be difficult finding someone. So after finding MyBoilerService, I admit I was a little sceptical at first. So created an account. Filled in m... Ver mais
The company i used, recommended to me via MyBoilerService.com, was RCN Heating Services Ltd . The engineer, Paul, was great as he arrived on time, carried out his work professionally and efficiently,... Ver mais
A empresa respondeu
Escrito pela empresa
LDH House, St. Ives Business Park, Parsons Green, St. Ives, PE27 4AA, Cambridgeshire, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Being new to the UK and the need for boiler systems and fuel tanks, we have found Boilerjuice to be the perfect answer in addressing all our concerns in ensuring we always have fuel at the right price at the right time. Their engineers and customer service has also been first class, polite, responsive and professional.
The engineer was there at the time promised and was very professional.
Fast efficient professional and friendly service.
Professional service, prompt arrival and comprehensive boiler service program.
Thank you, we will use you again.
Easy to use and brilliant service provided by the boiler man.
Good service - smooth as clockwork to connect to engineers quoting to do the inspection/service. Everything worked as well as it could have done.
Well done and thank you.
The boiler engineer was quick , efficient, & his manner was friendly. What I didn’t like was my bank account being debited with no advance warning. I had to contact BoilerService via their website. This produced a call advising that an engineer would call. Customer service needs looking at.

Resposta da MyBoilerService.com
Not great at getting the appointment set up and had to chase several times. Eventually when the man did come, he was very pleasant and did a great job. Should not need to be this complicated to book a appointment though.
***Thanks for the reply - just for the benefit of others reading - the message you send is that 'the engineer will contact you within two days to arrange an appointment' which is why I had to chase it up - no one contacted me. The reply could be interpreted to suggest I was not waiting the right amount of time. It was installed within two weeks, but only because I followed up to get an appointment into the diary and as you know, you escalated it to a manager and you kindly waived a month's fee as a result of the inconvenience. The guy who came was great and did a good job, as I filled in on the feedback thing you sent.

Resposta da MyBoilerService.com
I found the website very easy to use and sent my request off quite quickly. It then was a couple days before I had a message from the company offering me a date for the service.
Didn’t keep the appointment which was extremely disappointing after waiting in with no word after a few calls an eventual response saying that couldn’t make it as stuck at other job but left me with no prior warning eventually got a different company who agreed to come within half hour so this guy saved the day as I had taken morning off won’t use again I’ll make my own bookings in future

Resposta da MyBoilerService.com
Very happy with service I received, from booking boiler service to the gas engineer who did the service, was very polite and covid aware
Thanks again Tom White.
QUICK RESPONSE! EXCELLENT SERVICE! THANK YOU VERY MUCH FOR CONNECTING US WITH THE FANTASTIC ENGINEER.
Very straightforward and accurate quotes, not one of those websites that send your number to each and every engineer.
Would definitely use again thanks a lot.
Such an easy experience booking a boiler service
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