booked trip with 4 day stay in Banff then Rocky Mountaineer to Vancouver for 3 night stay then cruise to Alaska. everything from flights to transfers booked and whole trip ran like clockwork. Jenn... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
booked trip with 4 day stay in Banff then Rocky Mountaineer to Vancouver for 3 night stay then cruise to Alaska. everything from flights to transfers booked and whole trip ran like clockwork. Jenn... Ver mais
A empresa respondeu
The My Canada Trips team were all very helpful and tailored our 22 day trip to Canada/Alaska according to our specific requirements. Given the complexity of our trip (planes, ships, trains and coaches... Ver mais
A empresa respondeu
What can I say, my Canada strips is probably THE best travel agent that I have used. So much so that I have recommended to friends, very impressed. The staff made everything so smooth and delivered... Ver mais
A empresa respondeu
We strongly recommend MyCanadaTrips for such an easy adventure matching all our needs and wishes. Every detail well organised and well communicated, all we had to do is turn up and enjoy the trip.
A empresa respondeu
At My Canada Trips, we don't just know Canada, we love it! Our team is not simply a faceless squad – we are real people with a real passion for Canada and a commitment to exceptional customer service. Let our Canada Holiday Experts find you the holiday of a lifetime. ABTA & ATOL protected.
Sterling House, 3rd floor, 20 Renfield Street, G2 5AP, Glasgow, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just returned from fly drive in Nova Scotia and Prince Edward Island organised by my Canada trips which exceeded our expectations. Vicki came up with a trip which not only provided us with a variety of places to explore and scenery but included quality places to stay. Despite our satellite navigation not working after first few days details provided before hand allowed us to get to each destination. Great trip not only allowed us to gain more about the history of the area but also meet some great people. From our experience would definitely book our next trip with them

Resposta da My Canada Trips
Just back from a 17 day Canadian holiday with this company. Everything well planned and organised. Went from Toronto to Victoria by plane, train and ferry. Itinerary was well planned. Canadian people very friendly.
Only drawback was a 27 hour journey back from Victoria via Vancouver and Heathrow to Edinburgh. 5 hour waits at both airports. We should have seen if there were flights to Glasgow instead. We would definitely recommend this company. They dealt with all our questions professionally and were very reassuring.

Resposta da My Canada Trips
We planned a 3week tour of Canada. The level of knowledge and assistance were delivered beyond expectations and resulted in a truly fantastic holiday

Resposta da My Canada Trips
It was great. All the arrangements you made - flights, hotel, rail journeys, tours - worked perfectly and ma - made for a fascinating ten days.
Just one suggestion - you might give more advice on eg transfers from/to rail stations, airports and meeting points. We had to do more work than we expected on finding our way around..

Resposta da My Canada Trips
We've just returned from a 15-day, tailor-made trip to Eastern Canada, organised via myCanada Trips, and would definitely recommend them. The agent took on board our suggestions and came up with a great itinerary for us, including both accommodation and travel (this included a combination of flights, trains and car hire). She also adjusted things to accommodate last minute changes to our circumstances. Aside from one bad experience (the "luxury" Fairmont Richelieu), we were v happy with the recommended accommodation, despite relatively short notice when booking.

Resposta da My Canada Trips
Just returned from the holiday of a lifetime and My Canada Trips made it happen. Everything went so smoothly which allowed us to relax and enjoy our amazing experiences. Highly recommend this company.

Resposta da My Canada Trips
i am 67 years old and this was the first big adventure holiday for me and my wife jackie.there is no tour guide to help you in canada but the itinerary you are given and it worked perfectly every step of the way in fact it was incredible our holiday was 19 days of living the dream the days in banff and lake louise the rocky mountaineer train gold leaf the cruise ship to Alaska and the time in vancouver at the amazing sutton place hotel we will forever be grateful to paul and his team for our holiday of a lifetime that lived up to the billing 3 weeks away from home not one hitch and we are travel novices thankyou so much to the team at mycanadatrips

Resposta da My Canada Trips
What a brilliant service from the My Canada Trips team. We had the most wonderful experience and trip travelling across Canada. The team took care of everything from start to finish and we really felt that a lot of thought had gone into timings and what we really needed and various stages of our trip. Special shout out to Kevin who helped us re-organise our trip after the wild fires in Jasper meant that we could no longer stay there as planned. I would definitely recommend this company if you want to visit and really SEE Canada.

Resposta da My Canada Trips
We had a smooth transition from beginning to end. Our travel, hotels and tours were arranged so well and everything met our expectations.
We did have a couple of bad experiences in two of the hotels. We find that even though 3 people are booked for the room, they do not cater for all 3 and you have to keep on at them to correct it which is slightly annoying.
We have returned with wonderful memories.

Resposta da My Canada Trips
Right at the very start of the booking process we said specifically that we do not want to be driving more than 3-4hrs per day and that we wanted to be in the heart of things. This did not happen and we were driving 6-8hrs most times. We were then sent to a place called Clearwater from Whistler on our way to Revelstoke. to get there we passed through Kamloops and some 200km later we arrived in Clearwater in the middle of nowhere on a road that lead nowhere. There was absolutely nothing there, we were in a log cabin with no kettle and the water we were told was undrinkable. It was 40km to the nearest town so we had no choice but to either starve or pay exorbitant prices for their food. The day we left we noticed that our itinerary took us back to Kamloops in order to get to Revelstoke!!! Why in Gods name would you send people to the middle of nowhere with a 400km distance when we could have stayed in Kamloops!!?? Total waste of time and money.
The big mistake we made was to put our faith and trust in My Canada Trips to give us a BESPOKE trip but instead they booked everything as they have for many others. Also due to the wild fires in Jasper they changed our itinerary obviously and when I asked for an extra night in Vancouver before setting off I was told there was nothing available in the places ahead of us to move things up by a day. I'm afraid that just wasn't true as every hotel we stayed at I enquired if they had a room the following night and they did!!! Very disappointed. We have always used Trailfinders in the past and I'm afraid I would be looking to go back to them in the future. The whole trip was planned at the company's convenience and NOT ours.

Resposta da My Canada Trips
We had an amazing holiday, Rocky Mountaineer journey followed by an Alaskan cruise. All the arrangements ran faultlessly.

Resposta da My Canada Trips
Another great holiday from MyCanada. Everything was perfectly organised. The accommodation was excellent. Kevin was super helpful in his guidance and helping us plan our holiday. Would highly recommend using this company if you are planning a trip to Canada.

Resposta da My Canada Trips
Vicki helped us plan an amazing holiday from the East of Canada to the West and then on to Alaska. We did so many incredible things that it's difficult to choose a favourite experience. It was truly the trip of a lifetime. We met other people on our travels who also booked through My Canada Trips and they received the same outstanding service and attention to detail. I'll definitely be using My Canada Trips to book our next adventure!

Resposta da My Canada Trips
A well-planned trip for novices to western Canada, as we were. we were grateful for the days of rest in the middle as we otherwise kep on the move and saw a lot.

Resposta da My Canada Trips
We were treated like individuals. Communication good. Knowledge of products good. Plenty of support

Resposta da My Canada Trips
Without doubt the best holiday company we have ever travelled with. From our first contact with Paul our consultant the service was exceptional. Every question answered...and we had a lot...with patience. He helped us tweak our holiday so it was just what we wanted. Once booked the after sales service was excellent. Especially as the dreadful wild fires in Jasper meant our itinary had to be altered they kept us informed of what was happening from the start making adjustments and almost daily changes as things in the Jasper area changed. Kevin took care of everything for us. Offering suggestions and keeping everything on track. The holiday ran like clockwork the organisation was faultless we always new where we needed to be and who to meet. All our accommodation was very good. The Rocky mountaineer was the most wonderful experience and our Cuise with Holland America was amazing. A holiday of a life time and thanks to My Canada Trips it could not have gone better.

Resposta da My Canada Trips
From planning through to changes and also assisting us when in Canada this company was brilliant

Resposta da My Canada Trips
We had a wonderful holiday booked through My Canada. Throughout the whole process and during the holiday, My Canada were quick to respond to any questions or queries we had. The process of using My Canada to book our holiday was easy, with Scott and Jennifer ensuring all aspects of our holiday, including hotels and activities were sorted for us. We would definitely recommend My Canada to family and friends and had a brilliant experience.

Resposta da My Canada Trips
Great itinery for Canada, good selection of hotels and excursions. Competitive. Memorable trip without any delays or hitches. Would definitely recommend.

Resposta da My Canada Trips
We went on a planned trip of 7 days in Canada to include 2 days on the Rocky Mountaineer train then a week on an Alaskan cruise. Everything was very well organised and we were very well informed of all information we needed before we went. I chose My Canada Trips because altho it was not the cheapest company the reviews said they looked after you very well and I'm glad I did. After 3 days we were supposed to go on an all day trip up to Jasper from Lake Louise then stay in Jasper for 2 nights before boarding the train. However the night before we were due to go to Jasper it was evacuated because of wildfires and ended up with a lot of the town burnt down which was extremely sad. It was all quite alarming but we felt very well looked after. We were taken back to Banff for the 2 nights altho we had already spent 2 nights there but we went to a different hotel this time and with so many evacuees the hotels must have been pretty full so we were just glad to have somewhere to stay. It looked doubtful though that we would get our train trip which would have been very disappointing as this was one of the main reasons for going on this trip. However again it was all sorted and we got on the train in Banff instead. A lot of other people with different companies or travelling independently had to try and sort out accommodation for themselves & transport and pay for it all whereas it was all taken care of for us which was a big relief. I would definitely recommend this company for people like us who want to go on an adventure but still want the comfort of knowing you are looked after.

Resposta da My Canada Trips
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.