My Canada Trips Avaliações 

Not departed yet, but so far excellent service, friendly & knowledgeable staff who will go that extra mile to help & meet customer satisfaction/ preference.

Nothing is a problem, everything dealt with professionally and timely!

I can only comment on the booking service as our trip isn’t till 27
The service is exceptional, we had changes we wanted as well as date changes. Nothing was too much trouble, Cheryl was knowledgeable, explained everything clearly and gave us time to think about our options
Thank you Cheryl and the team for outstanding customer service and support

The arranging and booking was such a great experience. I dealt with Cheryl McIntosh and she was so helpful, accommodating and knowledgeable. On the odd occasion when I called her and she was in a meeting, the other staff at My Canada took great care of me and Cheryl got back to me really quickly and as soon as she could. I am looking forward to the vacation but can honestly say that My Canada, and Cheryl in particular, made this rather complex trip really easy.

Brilliant service so far. Although we haven't been on the trip yet the service and advice given by Gavin Dorn has been excellent. We had a couple of concerns regarding the itinerary and time of year to go. The itinerary was amended to accommodate our requirements and recommendations were given. We were filled with confidence and have booked and look forward to our trip.

Incredibly well planned. Lovely hotels. Very helpful & knowledgable staff. PLANNED AROUND US, after asking us.
Very good value.

We wanted extras over My Canada advertised trip from east coast to west which included Toronto to Niagara to Calgary, Lake Louise and Banff then Rocky Mountaineer to Vancouver and Alaskan Cruise. Agent Vicky Kennedy made our holiday work. Excellent hotel rooms booked and most transfers arranged. Use this company with confidence.

Every part of my trip was fantastic. The hotels were above my expectation, the train experience was great. How did they produce such wonderful food in such cramped conditions ? All the staff that I came into contact with were helpful and professional.
I intend to visit some of the places again in the future, not as part of such a complicated journey.

Everything went to plan. Whenever there was a query or concern about the planning before the trip, it was always answered quickly and efficiently.
During the trip there were no problems whatsoever and I now have complete confidence in this company’s ability to organise another holiday. Which is what it will do.

Huge thank you to Gavin for arranging our Canada trip, everything worked as planned and we had the best experience.

My Canada Trips helped plan an unforgettable trip for us, and the customer service team were really supportive and responsive with our questions

Booked a trip to Canada and Alaska with Cheryl. Excellent knowledge, gave lots of recommendations. All hotels, transfers and excursions booked and brilliant

The programme which was proposed by My Canada, worked really well and the advice on the cruise was excellent.
Whole trip was for our 50Th wedding anniversary and did not disappoint. Thanks to My Canada who put the whole programme together to cover our wishes

Pleased with the arrangements you made for us and the hotels booked.
However the Suite hotel Rosedale and Robson in Vancouver would be better for visitors staying a number of days. For one night it would have been nicer in a hotel proper. Its proximity to Yaletown was a big plus.
Hotel Grand Pacific in Victoria was great, conveniently situated with excellent restaurant!
Your recommendation to visit Butchart Garden appreciated. Two good restaurants were Nautical Nellies and Finns
Middle Beach lodge at the Headlands Tofino was star place we stayed at. Great retreat but staying in for dinner one night was disappointing. Very boring food.
In Whistler the Aava Whistler was very convenient for the village but no restaurant. However found a whacky cafe for breakfast and good restaurants. The museum Audain Gallery worth mentioning. Lots of First Nations masks. Also paintings by Emily Carr, a famous Canadian painter. Amazing place.
Sun peaks lodge was fine except for power outage!
In Jasper wouldn’t recommend Marmot Lodge. Very dated and tired motel. Needs a facelift. Quite a hike into town. The museum is worth a mention and very interesting
Emerald Lake lodge was special with lovely cabins amongst the trees. We had room with balcony looking through trees to the lake. Good restaurant and food excellent.

My Canada - thanks especially to Sean Smith - organised a superb trip for us. Everything went to plan exactly as per the itinerary - accommodation, optional excursions, vouchers, check-ins etc - what an experience!

We only had a short time but fitted in so much that we felt we really got to know that part of Canada. The accommodation was mostly excellent and all the trips were well planned with flights and hire car working out perfectly. Communication from the team at MyCanadaTrips was superb as was their response to any queries and even last minute changes. All the hassle of having to decide on places and hotels removed and stress free. Thanks for your service and support.

We had a great holiday arranged by My Canada Trips. What we were really pleased with was the accommodation that they chose for us. Cannot fault anything with any of them. In fact at the hotel in Lake Louise we were surprised to be upgraded to our very own log cabin by the river.. amazing. Also the couple we went with were upgraded to a suite in Vancouver.. another plus. The Rocky Mountaineer was ok in my view( the other three loved every minute) but I think they have cut back on the service they give now after I saw several YouTube videos prior to our journey. I just think the menu could have been tweaked for people like me that just wants a simple menu to run alongside the superb a la carte.The Cruise again was brilliant but the ship we were on ( Celebrity Soltace) was in dire need of a overhaul. Not one USB socket was to be found in our cabin/room,for me with numerous camera gadgets this was a real black mark. Some of the service in the one restaurant (again other ships have two or three restaurants) wasn't very good.
I know this isn't the fault of My Canada Trips but maybe reviews like mine can make a difference and a dream holiday like we had even more of a dream.

The booking process was really good, and the advisor was receptive to our asks and was able to add value based on her knowledge.

We made a few changes between booking and the holiday.

We were happy with the hotels, and they were all well located, and some particularly in Whistler and Ucluelet were exceptional.

The trips supplied with the trip really added value to the trip, and were wonderful experiences.

They took the stress out of planning a 17 day holiday which involved flights, car hire, 2 ferries, 9 hotels, flights, boat trips and cable cars.

We booked our “holiday of a lifetime” nearly a year before we travelled. We read about the tailor made holidays with MyCanada and thought they would be perfect. Unfortunately we found out that they didn’t give us the service or holiday we had hoped for. We had issues leading up to the holiday with our representative usually ignoring any questions we had. I constantly had to resend my emails and got the impression that they couldn’t be bothered. We had too many issues to mention from the substandard 3 star hotel in Vancouver to a terrible service from our car hire company and so on and on….. we have been waiting over a week for a response from them re a hotel they recommended at The Emerald Lake Lodge which was advertised as a 4 star hotel but more like a 2 star hotel. MyCanada are supposed experts but clearly are not and they should not be allowed to say the words tailor made. At no time were my wife and I asked about standard of hotels or even transfers. The service is not good enough and I could go on forever but categorically would not recommend this company as they have no first hand knowledge of Canada and are no different to Trailfinders etc….

Worked with Jennifer on our tailor-made experience to Canada which entails a VIA rail journey from Toronto to Jasper together with the Rocky Mountaineer from Banff to Vancouver. When discussing accommodation options Jennifer has helped brilliantly with our personal preferences to the accommodation in Jasper. Lots of excursions included within the trip which is great. Jennifer has been patient and knowledgeable throughout. Wouldn't hesitate to recommend to anyone.