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My Canada Trips Avaliações 

226
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A fantastic holiday where everything worked perfectly. We travelled from Toronto to Jasper on the Via train. The food was excellent and the views were amazing. All the day trips from Jasper and Banff... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jennifer had drafted an itinerary for us for 2025 but we couldn't book at the time. When we were ready we went back to her, and she was able to put together a bespoke itinerary for 2027, taking into a... Ver mais

Avaliado com 5 de um total de 5 estrelas

After trying other travel agency’s, where as soon as I mentioned my husband has mobility problems they point blank said unless he could do 10k steps a day they couldn’t help us, Cheryl was a breath of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So far the support from Paul Connolly in organising our trip has been fantastic. He has been dedicated to our plans and extremely helpful. He also helped to find a solution for our deposit payment... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

At My Canada Trips, we don't just know Canada, we love it! Our team is not simply a faceless squad – we are real people with a real passion for Canada and a commitment to exceptional customer service. Let our Canada Holiday Experts find you the holiday of a lifetime. ABTA & ATOL protected.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

226 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 2 semanas

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4,8

Todas as avaliações

(226)

113 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Booking Experience - Canada 2027

Worked with Jennifer on our tailor-made experience to Canada which entails a VIA rail journey from Toronto to Jasper together with the Rocky Mountaineer from Banff to Vancouver. When discussing accommodation options Jennifer has helped brilliantly with our personal preferences to the accommodation in Jasper. Lots of excursions included within the trip which is great. Jennifer has been patient and knowledgeable throughout. Wouldn't hesitate to recommend to anyone.

8 de setembro de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Heather, for your 5-star review. We’re thrilled to hear how helpful Jennifer’s knowledge and experience of Canada were in creating your tailormade itinerary. Including the Rocky Mountaineer, VIA Rail, and her insightful hotel recommendations.

We are also delighted to know you recommend My Canada Trips to others.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Amazing Canadian Rockies and Alaska

Absolutely amazing holiday combining the best of the Canadian Rockies with a cruise through Alaska. Gave us the opportunity to tick all the boxes from Goldleaf service on the Rocky Mountaineer, through to visiting the Hubbard glacier, whale watching and seeing bears close up.
My Canada Trips were very knowledgeable, friendly and helped us to plan everything.

15 de agosto de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Jon, for sharing your feedback on your Canada holiday with My Canada Trips. We’re delighted to hear you had such a fantastic experience on the Rocky Mountaineer and Alaska Cruise, especially getting to see Hubbard Glacier and wildlife up close.

We’re also so pleased that our Canada Experts were able to create this once in a lifetime holiday for you.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

Wonderful trip with self drive

Wonderful trip with self drive, rocky mountaineer and Alaskan Cruise.
We were unable to fly home as planned due to Air Canada strike and the response from Canada Trips was really excellent keeping in touch with us, booking us in to hotels and arranging transport to get us to the USA and home with another airline. We met other people using other companies who were not so well looked after and were sorting accommodation etc themselves.

2 de agosto de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you so much Janet for your kind feedback. We’re delighted to hear you enjoyed your wonderful trip combining self-drive, the Rocky Mountaineer, and an Alaska Cruise.

We’re especially pleased that our team was able to support you during the Air Canada strike, keeping in touch, arranging hotels, and ensuring you could continue your journey home smoothly. We know how stressful unexpected disruptions can be, and we’re glad we could make the situation easier for you.

It’s wonderful to know you felt well looked after, and we truly appreciate you sharing your experience.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Brilliant Service, Brilliant Trip! Highly recommended

The agent took time to understand what we wanted from our trip and what our budget was. When we received our itinerary we were very pleased. We actually had an issue on arrival in Canada with a cancelled flight, the urgent helpline was readily available and was invaluable with a speedy and satisfactory resolution implemented, meaning we could carry on with our trip with minimal impact. The remainder of the trip was brilliantly organised, tours and transfers ran like clockwork and were brilliant, accommodation was great and the range of activities and pace of the trip were perfect for us. This has been a truly wonderful trip which we are very grateful to My Canada Trips for their assistance and expertise. We would not hesitate to use this company again or recommend them to others.

1 de agosto de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Anon for your wonderful review. We’re delighted to hear that your trip was everything you had hoped for and that the itinerary suited your needs and budget so well.

We’re especially pleased our urgent helpline could assist quickly when your flight was cancelled, allowing you to continue your holiday with minimal disruption. It’s fantastic to know the tours, transfers, accommodation, and activities all came together to create such a memorable experience.

We truly appreciate your kind words and recommendation, and we’d love to help plan another adventure for you in the future.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

Trip of a lifetime

Trip of a lifetime, that will be hard to beat. Combination of Canadian Rockies followed by Alaskan cruise just amazing.

However we are back two weeks and My Canada havent even reached out to see how went. I felt that before the trip as well. Lots of attention and follow up to get us to book but from our experience did not follow through once trip paid. Not sure you couldnt book same yourself and save money. Some issues with their sub contractors that have just emailed them about as didnt get feedback form

19 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Fiona, for sharing your feedback. We’re delighted to hear you enjoyed a trip of a lifetime exploring the Canadian Rockies followed by your Alaskan cruise.

We’re very sorry, however, to learn that you felt let down by the lack of follow-up once your holiday was booked and after your return. This is not the level of service we aim to deliver, and we understand how disappointing that must have felt, especially after such a special trip. I have passed this onto our customer service team, and someone will be in contact personally.

We also apologise for any issues you experienced with our local partners and for not receiving a feedback form promptly. Your comments are very important to us, and we’ll review them carefully with our team and suppliers to ensure improvements are made.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

The programme was very well put…

The programme was very well put together and it covered everything that we wanted to do within the six weeks that we had available to u. We wish to thank Cheryl for her excellent work in putting together such an excellent package, we are extremely grateful to her. Every part of our trip went extremely smoothly and didn’t encounter one problem.

30 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Robert, for your 5-star review. We’re delighted to hear how helpful Cheryl’s knowledge and experience of Canada were in creating your tailormade holiday. We’re thrilled that you had such a fantastic time in Canada, and I’ll be sure to share your kind feedback with Cheryl.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

Great trip included all the things we…

Great trip included all the things we wanted to do - a slight error on booking where pricing was incorrect for the package I requested - A first for me to leave the organisation completely in someone else's hand's but it all ran smoothly though there was one trip that we did not do for some reason

8 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Mrs Wilsher for sharing your feedback. We’re so pleased to hear that your trip included everything you wanted to do and that overall it ran smoothly.

We’re very sorry about the initial pricing error and that one of your trips did not go ahead as planned. We understand how disappointing that must have been, especially when trusting us to handle all the arrangements. Please be assured we’ll review this internally to help avoid similar issues in the future.

We’re delighted you still enjoyed a great trip overall and truly appreciate you letting us take care of the planning.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Trusted provider of holiday tours

Well organised and structured holiday. Helpful staff when booking and received call before left for trip making sure if we had any questions. Good hotels used and good descriptions of tours.

17 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for your kind review. We’re delighted to hear that you found your holiday well organised and structured, and that our team were helpful throughout the booking process and before your departure.

It’s also great to know you were pleased with the hotels and tour descriptions.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

From mking the initial contact to…

From mking the initial contact to confirming the booking was a seamless proceedure, the Hotels, experiences were superb.

10 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for your feedback, we are delighted to hear how helpful our Canada Experts where when creating your tailormade itinerary.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, all the transfers, pick ups and drop-offs for the tours were excellent. Highly recommend My Canada Trips

2 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Paul for your 5 star review. We are delighted to hear you had a fantastic time on your Canada holiday with My Canada Trips.

All the best,
My Canada Trips

Avaliado com 5 de um total de 5 estrelas

Really good experience

Booking the holiday was very easy. The team at My Canada Trips were very helpful and made suggestions to enhance our holiday. Paying for the holiday was very straightforward, and the team called to check in and see if we had any questions about 2 weeks before our holiday began. The holiday itself went very smoothly and we had absolutely no issues. I will definitely use My Canada Trips again and have already recommended them to friends.

4 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Sally for your lovely review. We’re delighted to hear that booking was straightforward, our team’s suggestions helped enhance your holiday, and that everything went so smoothly during your trip.

It’s wonderful to know you would choose us again and have already recommended us to friends we truly appreciate your support and look forward to helping you plan another Canadian adventure in the future.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Fabulous trip thanks to My Canada…

Fabulous trip thanks to My Canada Trips.

So well planned that we just had to follow the plan and the rest was done for us.

The business class train trips, the excursions and hotels were all fabulous.

We loved the trip pack that was sent in the post too, containing everything we needed, in date order, for our trip.

Would highly recommend .

6 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Mr R for your lovely review. We’re delighted to hear you had such a fabulous trip and that everything from the business class train journeys to the excursions and hotels worked out perfectly. It’s great to know the trip pack made travelling even easier, and we truly appreciate your recommendation.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

Superb overall with just a couple of quibbles

Normally we DIY our holidays but this was the trip of a lifetime and far too complex so we asked MCT to put together an itinerary based on our wishes and their suggestions. The 16 day plan was excellent and exciting from the start and we just made a couple of minor tweaks.

From there, pretty well everything was perfect with a couple of minor hiccups. The hotel choices were so good, the majority with the bonus of superb views, all the excursions - some we would never have been aware of without our advisor's suggestion - worked perfectly and the flights ( including two internal ones ) all went well. Our advisor ( I'm not going to name them ) had clearly listened to everything and put together the ultimate package ( and at £7,000 less for almost the same thing with another tour company).

So why only 4 stars ? Because, rather like buying a car, ( the salesman is your best friend who cannot do enough but once you've driven off they forget your existence ) our previously superb advisor just vanished. In the 4 months leading up to the holiday - immediately after paying the full balance - several attempts were made to contact them for clarification of small points but no responses were ever received. That was not helpful. Following return to the UK contact was attempted to give huge praise and thanks for the itinerary and planning and to make two very small suggestions that may help future clients. No response has ever been received. Again, not helpful.

But overall the 2027 planned trip to a different part of Canada will be booked with MCT, no doubt about that at all.

1 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for taking the time to share feedback on your holiday with us. We are delighted to hear that your 16-day itinerary delivered the trip of a lifetime, with hotels, excursions, and flights all running smoothly, and that our Canada Experts suggestions helped you discover experiences you might not have found otherwise.

We’re truly sorry, however, to read about the lack of communication after your balance was paid. That’s not the level of service we want any of our clients to experience, especially after the effort that went into planning your trip. Your feedback is invaluable, and we will ensure it is shared with the team so that we can improve on this for the future.

It means a lot to us that, despite this, you would still look to book your 2027 trip with My Canada Trips, and we’ll make sure your next experience is seamless from start to finish. Thank you again for your kind words, constructive suggestions, and for trusting us with such a special holiday.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

City of New Orleans Trip - Chicago, Memphis, New Orleans

Trip booked was the City of New Orleans 12 day trip, spending time in Chicago, Memphis and New Orleans.

My family (my wife, 2 adult children age 19 and 21) thoroughly enjoyed our holiday booked through My Canada Trips. Everything went very smoothly and all component parts of the trip were fantastic.

Flights from Edinburgh to Chicago out and New Orleans to Chicago to Edinburgh back were perfect, the transfer back through O'Hare to catch our final flight back to Edinburgh was as smooth a transfer as we have had. Credit for giving us the right amount of time to make this comfortably.

Hotels in the 3 cities were absolutely wonderful. In every hotel there were 2 double beds provided for my adult children and the hotels were of excellent quality. Also credit for ensuring we had no addtional taxes to pay at any of these hotels (commonplace in Chicago which operates similarly to NYC). Could not have asked for more.

The train journeys from Chicago to Memphis (sleeper) and then later from Memphis to New Orleans were all organised perfectly and both journeys went like clockwork.

All in all the trip was organised perfectly at a competetive price for the high standard of the hotels we stayed in. Great job, would recommend and use again.

28 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Christopher, for your wonderful review of your USA rail holiday organised by our expert Gillian. We’re so pleased to hear that everything ran smoothly, from your flights to your train journeys, and that your hotels met your requirements and were of a great standard.

It’s fantastic to know you would recommend My Canada Trips to others. I’ll be sure to pass on your kind words to Gillian she’ll be delighted to hear them.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

They had everything covered.

They had everything covered.

12 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Jane for your positive review of your Canada holiday with My Canada Trips.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

So Well Organised.

Such a well organised holiday. Great hotels, transfers, day trips and 2 days on the Rocky Mountaineer.

30 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Carol, for sharing your feedback on your recent holiday with My Canada Trips. We’re delighted to hear you had such an amazing time in Canada aboard the Rocky Mountaineer, and I’ll be sure to pass on your kind words to Paul.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Outstanding holiday from an outstanding company

This was undoubtedly the holiday of a lifetime.
From the start the agents worked to put together the best possible package to make it special.
Contacting the agents was straightforward and all the arrangements were clear and ran perfectly.
They use personal experience of the places to guide you. For us it worked out well to fly from Vancouver to Anchorage and take the ship to Vancouver. This worked out cheaper with a cabin facing the shore. It was attention to detail like this which made the difference.
Every aspect of the trip was amazing. Banf, Jasper, The Rockymountaineer train and Silverseas cruise.
The tour guides were great and informative and professional at adapting to the conditions.
The RockyMountaineer staff are very efficient and keen to make sure it's a wonderful experience.
Silverseas cruise on Silver Nova was outstanding. If I could give them 11 out of 10nI would. Nothing is too much trouble. It's very well staffed and the service and food are excellent. All the restaurants are great in their own way. We couldn't get into the Silver Note restaurant as it was fully booked for the whole voyage by the time we booked but we don't feel we missed out.
It's expensive and I don't think I'll be able to afford it again but if I could I definitely would. I can't recommend all of it highly enough and I would definitely use Mycanadatrips again if I were to go again.

17 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for sharing your lovely review of your recent holiday to Canada. We’re thrilled to hear you had such an amazing time aboard the Rocky Mountaineer and Silversea Cruise, and that everything met your expectations.

We’d be delighted to help plan your next Canadian adventure when the time comes.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Fabulous holiday

Fabulous holiday. Everything worked like clockwork. A very professional service. My Canada Trips made sure we had everything we needed before the holiday,ringing several times to check . All the excursions ran to plan, with us being collected on time and at the allocated place. The hotels were all well placed. The Rocky Mountaineer was amazing,as was the Alaskan cruise with Cunard. I have no hesitation in recommending My Canada Trips. Our experience was fantastic

15 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Kathryn, for your kind review of your holiday with My Canada Trips. We’re so pleased to hear our experts kept in touch before you travelled, answering your last-minute questions and ensuring you felt fully prepared. It’s wonderful to know you had such an amazing experience in Canada aboard the Rocky Mountaineer and on your Cunard Cruise.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

A Purfect Holiday

This was our first time with My Canada Trips and must say from our enquiry to booking and taking the holiday we could not fault anything. Our first contact was with Cheryl Macintosh and she tailored the perfect holiday. Everything went seamlessly and we cannot thank her and her colleagues enough. Patrick Coppin and Irene Bryant

10 de junho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Patrick, for sharing your feedback on your holiday with My Canada Trips. We’re delighted to hear how helpful and knowledgeable Cheryl was in creating your tailormade holiday, and we’re so pleased everything ran smoothly. I’ll be sure to pass on your kind words to Cheryl, she’ll be delighted.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

A GREAT PLACE TO VISIT BUT CHECK THEIR ARRANGEMENTS

Nova Scotia, PEI, Cape Breton & Newfoundland are fantastic, some of the admin re the holiday was a bit hit and miss but all in all we enjoyed it.

6 de julho de 2025
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Neil for your review. We’re so pleased to hear you enjoyed exploring Nova Scotia, PEI, Cape Breton, and Newfoundland.

We’re sorry to learn that some of the arrangements felt a little hit and miss, and we’ll certainly take this on board to improve for the future. It’s great to know you still had a wonderful holiday overall, and we hope we can welcome you back to Canada again soon.

All the best,
My Canada Trips

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