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My Canada Trips Avaliações 

227
O TrustScore é 5 de um total de 5

4,8

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Avaliado com 5 de um total de 5 estrelas

A fantastic holiday where everything worked perfectly. We travelled from Toronto to Jasper on the Via train. The food was excellent and the views were amazing. All the day trips from Jasper and Banff... Ver mais

Avaliado com 5 de um total de 5 estrelas

From initial contact in the chat option with Sean to the call to finalise the booking it was a very easy experience Listened to my requirements and my change requests.. I don’t usually book with an... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jennifer had drafted an itinerary for us for 2025 but we couldn't book at the time. When we were ready we went back to her, and she was able to put together a bespoke itinerary for 2027, taking into a... Ver mais

Avaliado com 5 de um total de 5 estrelas

After trying other travel agency’s, where as soon as I mentioned my husband has mobility problems they point blank said unless he could do 10k steps a day they couldn’t help us, Cheryl was a breath of... Ver mais

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Detalhes da empresa

Escrito pela empresa

At My Canada Trips, we don't just know Canada, we love it! Our team is not simply a faceless squad – we are real people with a real passion for Canada and a commitment to exceptional customer service. Let our Canada Holiday Experts find you the holiday of a lifetime. ABTA & ATOL protected.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

227 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 33% das avaliações negativas

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4,8

Todas as avaliações

(227)

113 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Canada East to West + Alaska

Vicki helped us plan an amazing holiday from the East of Canada to the West and then on to Alaska. We did so many incredible things that it's difficult to choose a favourite experience. It was truly the trip of a lifetime. We met other people on our travels who also booked through My Canada Trips and they received the same outstanding service and attention to detail. I'll definitely be using My Canada Trips to book our next adventure!

20 de agosto de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for your wonderful review. We’re thrilled to hear Vicki helped plan such an amazing trip across Canada and on to Alaska, and that you were able to enjoy so many incredible experiences along the way. It’s fantastic to know our service and attention to detail made such a difference, and we’ll be delighted to help you plan your next adventure.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

A well-planned trip for novices to…

A well-planned trip for novices to western Canada, as we were. we were grateful for the days of rest in the middle as we otherwise kep on the move and saw a lot.

3 de setembro de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you David for your review. We’re so pleased to hear your trip to Western Canada was well planned and gave you the right balance of sightseeing and time to rest.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Canada East to West

We were treated like individuals. Communication good. Knowledge of products good. Plenty of support

22 de agosto de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Rick for your 5 star review. We are delighted to hear how helpful and knowledgeable Gillian was when creating your tailormade itinerary.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

The best holiday company.

Without doubt the best holiday company we have ever travelled with. From our first contact with Paul our consultant the service was exceptional. Every question answered...and we had a lot...with patience. He helped us tweak our holiday so it was just what we wanted. Once booked the after sales service was excellent. Especially as the dreadful wild fires in Jasper meant our itinary had to be altered they kept us informed of what was happening from the start making adjustments and almost daily changes as things in the Jasper area changed. Kevin took care of everything for us. Offering suggestions and keeping everything on track. The holiday ran like clockwork the organisation was faultless we always new where we needed to be and who to meet. All our accommodation was very good. The Rocky mountaineer was the most wonderful experience and our Cuise with Holland America was amazing. A holiday of a life time and thanks to My Canada Trips it could not have gone better.

9 de setembro de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you June for your wonderful review. We’re delighted to hear this was the best holiday experience you’ve had and that Paul and Kevin were able to support you every step of the way. From tailoring your itinerary to navigating the challenges of the Jasper wildfires.

It’s wonderful to know the organisation, accommodation, and experiences such as the Rocky Mountaineer and your Holland America cruise all came together so smoothly. We’re thrilled this truly felt like the holiday of a lifetime, and we’ll be sure to pass on your kind words to the team.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Canada trip

From planning through to changes and also assisting us when in Canada this company was brilliant

8 de setembro de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Evelyn, for your 5 star review. We are delighted to hear how helpful our team was when creating your tailormade itinerary and helping while you were in Canada.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

We had a wonderful holiday booked…

We had a wonderful holiday booked through My Canada. Throughout the whole process and during the holiday, My Canada were quick to respond to any questions or queries we had. The process of using My Canada to book our holiday was easy, with Scott and Jennifer ensuring all aspects of our holiday, including hotels and activities were sorted for us. We would definitely recommend My Canada to family and friends and had a brilliant experience.

31 de julho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Charlotte for your kind review. We’re so pleased to hear you had a wonderful holiday and that Scott and Jennifer were able to make the whole process smooth and stress-free. It’s great to know everything ran so well and that you’d recommend us we’d be delighted to help plan your next Canadian adventure.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Memorable trip without any delays or hitches

Great itinery for Canada, good selection of hotels and excursions. Competitive. Memorable trip without any delays or hitches. Would definitely recommend.

19 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you, Roger, for your 5-star review. We’re delighted to hear how helpful Cheryl’s knowledge and experiences in Canada were in creating your tailormade itinerary, and it’s wonderful to know your holiday ran so smoothly.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

We went on a planned trip of 7 days in…

We went on a planned trip of 7 days in Canada to include 2 days on the Rocky Mountaineer train then a week on an Alaskan cruise. Everything was very well organised and we were very well informed of all information we needed before we went. I chose My Canada Trips because altho it was not the cheapest company the reviews said they looked after you very well and I'm glad I did. After 3 days we were supposed to go on an all day trip up to Jasper from Lake Louise then stay in Jasper for 2 nights before boarding the train. However the night before we were due to go to Jasper it was evacuated because of wildfires and ended up with a lot of the town burnt down which was extremely sad. It was all quite alarming but we felt very well looked after. We were taken back to Banff for the 2 nights altho we had already spent 2 nights there but we went to a different hotel this time and with so many evacuees the hotels must have been pretty full so we were just glad to have somewhere to stay. It looked doubtful though that we would get our train trip which would have been very disappointing as this was one of the main reasons for going on this trip. However again it was all sorted and we got on the train in Banff instead. A lot of other people with different companies or travelling independently had to try and sort out accommodation for themselves & transport and pay for it all whereas it was all taken care of for us which was a big relief. I would definitely recommend this company for people like us who want to go on an adventure but still want the comfort of knowing you are looked after.

20 de julho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Jill for sharing feedback on your Canad holiday. We’re so pleased to hear your holiday was so well organised and that you felt fully informed and supported throughout. The Jasper wildfires were a very difficult situation for so many people, and while it was alarming at the time, we’re glad our team was able to make sure you were well looked after with accommodation and a smooth alternative plan. It’s wonderful to know you were still able to enjoy the Rocky Mountaineer and your Alaskan cruise, and we truly appreciate your kind recommendation.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

GREAY TRIPFirst rate experience from the planning…

First rate experience from the planning stage, through finalising booking and finally during the trip itself. Delighted with all aspects of the trip.

30 de julho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Geoff for your kind review. We’re delighted to hear you had such an amazing experience from planning through to travelling, and that every aspect of your trip went so well.

All the best,
My Canada Trips Team

Avaliado com 4 de um total de 5 estrelas

Everthing was as it should be although…

Everthing was as it should be although one hotel was a bit faded glory.
Hotels were in good locations were near to transport

5 de julho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Peter for your feedback. We’re pleased to hear everything ran as expected and that the hotels were in good locations close to transport. We appreciate your comments about one of the hotels and will take this on board when reviewing our recommendations.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Amazing Holiday

Just returned from our amazing holiday.My Canada Trips organising of our itinerary was perfect from start to finish. The information and tips provided to help us along the way were invaluable.First class hotels and cruise made ours an unforgettable and wonderful holiday

22 de julho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Stephen for your wonderful review. We’re delighted to hear your holiday was such an amazing experience and that the itinerary, tips, and organisation made everything run so smoothly. It’s fantastic to know you enjoyed the hotels and cruise, and we’re thrilled it was such an unforgettable trip for you.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

A trip of a lifetime

Our trip was as wonderful as we imagined it would be, from Niagara Falls to Banff and Jasper and then the Rocky Mountaineer ending with an Alsakan cruise.
I would certainly not recommend the hop on hop off bus tour in Vancouver. Our driver spoke little English, hit every kerb on every corner in the rickety converted school bus ( seats are made for kids not for adults), and had to have a 10 minute break every half hour! The places of interest he pointed out included a 24 hour pizza shop and some houses where "very rich people live there"! cant say we learnt much about Vancouver!

27 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for sharing your review. We’re delighted to hear your holiday truly felt like the trip of a lifetime, from Niagara Falls through the Rockies to your Alaska cruise. We’re sorry to learn the hop-on hop-off bus tour in Vancouver didn’t meet expectations, and we really appreciate your feedback on this.

All the best,
My Canada Trips Team

Avaliado com 1 de um total de 5 estrelas

Awful company say they are going to…

Awful company say they are going to give you a quote then never bother responding.
Avoid as very unprofessional.

10 de julho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Mark for your feedback. We’re very sorry to hear about your experience and that you did not receive a response after requesting a quote that’s not the level of service we aim to provide. We take your comments seriously and will review what went wrong to ensure this doesn’t happen again.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Complex travel arrangements worked like clockwork

Considering the holiday involved multiple forms of transport, excursions and hotel locations, everything went like clockwork.
Thanks to David White for the considerable effort and care in putting the package together.

28 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Douglas for your kind words. We’re delighted to hear that everything ran smoothly on your holiday. We’ll be sure to pass your thanks on to David, he’ll be very pleased to know that his care and attention helped make your trip such a success. We hope to welcome you back again for another adventure in the future.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

MCT were terrific from first contact

MCT were terrific from first contact. They negotiated all our twists and turns and put together a holiday of a lifetime. Great communication when I had questions before we went. While in Canada, everything worked like clockwork - it was as close to being on an escorted trip as possible, but with the freedom to do as we pleased a lot of the time, and we were able to build our own timetable. Many thanks to all at MCT.

24 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Frank for your wonderful feedback. We’re delighted to hear that your holiday ran so smoothly and that our team could support you throughout the planning and while you were away.

We’ll be sure to share your kind words with the whole team, and we look forward to helping you plan your next adventure.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Dream holiday - it could not have gone any better

Jennifer was our main contact to plan the holiday. Richard also answered our queries on other occasions. They were both excellent, efficient, friendly and extremely patient. Jennifer planned our trip meticulously and included everything we asked for and so much more that we hadn't realised was within our possible itinerary. She knew all details about what she was suggesting for us and her knowledge of the various destinations and her recommendations were spot on.
All travel went very smoothly and according to our very detailed and precise itinerary. All our accommodation was lovely.
All excursions were first class with excellent guides and drivers and great destinations.
The Rocky Mountaineer was all we had hoped for and so much more.
Toronto, Banff and Vancouver were all very enjoyable in different ways and trips organised at each were great.
Niagara was probably the highlight and our trip there was extra special.
Our Alaska cruise was great with lovely accommodation, food and service and of course amazing scenery.
Thank you so much to My Canada trips. You gave us the holiday of a lifetime.

13 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you for sharing your wonderful review. We’re absolutely delighted to hear that Jennifer and Richard helped create a holiday that exceeded your expectations, and that everything from the Rocky Mountaineer to your Alaska cruise ran so smoothly.

We’ll be sure to pass on your kind words to Jennifer and Richard they’ll be thrilled to hear your feedback. We hope to welcome you back again when you’re ready to plan your next adventure.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Vicki & Richard were brilliant

Our sales representative, Vicki Kennedy, was very helpful from the start and understood our Group needs and personal "querks". The holiday she finalised was better than our expectations. The backup we recieved from the Admin background (I dealt with Richard) completed the feeling of confidence in My Canada Trips.

12 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Alan for your lovely feedback. We’re so pleased to hear that Vicki was able to understand your group’s needs and tailor everything to perfection, and that Richard’s support gave you confidence throughout the process. It’s wonderful to know the holiday exceeded your expectations. We’ll be sure to share your kind words with both Vicki and Richard.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Rockies trip with extra shots!

MCT planning and help throughout the booking process.
They chose a superb route for us to take and the time spent at each location was perfect.
Ended with Calgary Stampede which was a spectacular end to the perfect Rockies road trip

19 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Mr Young for sharing your experience. We’re delighted to hear that you enjoyed the Rockies road trip and that the route and timings worked out so well. We’re so pleased we could help make it all come together.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Wonderful Canada & Alaska from My Canada

This was the first time we have used this company and our first time in Canada and was extremely impressed by their level of service. For instance my wife is hard of hearing and relies on lip reading to hear? understand what is being said, we mentioned this to My Canada in order to ensure we sat together on all the flights (as she wouldn't hear any announcements without seeing the announcer). They organised this and more, we were fortuned enough to go on the Rocky Mountaineer Train and after we had started on the journey the train`s manager came to see if we were okay and my wife could hear the guides announcements, which she said some but it was okay because I repeat where possible. He went away and very discreetly organised a seat swop (which we hadn't asked for) and moved us closer to where the guide stood, which in fact helped a lot. Also on an internal West Jet flight an lovely young lady hostess came to talk to my wife asking if all okay even using sign language, what can we say this level of attention to detail was impressive, thank you everyone at My Canada, we had a fantastic holiday and would definitely use your company again.

2 de junho de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you so much for taking the time to share your experience. We’re delighted to hear that your first visit to Canada and Alaska was such a success and that our team could support you with those important details to make your journey more comfortable.

It’s wonderful to know the care shown by the Rocky Mountaineer and WestJet staff also added to your experience. We’re thrilled you had such a memorable holiday and we truly appreciate your kind words.

All the best,
My Canada Trips Team

Avaliado com 5 de um total de 5 estrelas

Holiday of dreams for our 25th wedding anniversary

Back in 2009 we decided that for our 25th wedding anniversary we wanted to go to Canada so over the years we saved to be able to make our wish came true.
2013 arrived and we thought we better look to see who we could book our holiday with and we came across My Canada Trips.
After making the initial enquiry we had a phone call from a member of team who asked what we wanted to do on our trip. After a discussion we were then told we would receive an email setting out the itinerary.
We reviewed it and was happy with everything. So impressed that what we would like to do was thought through so well.
Throughout the months wee were contacted to check everything ok and we We received a phone call a few weeks before we were due to travel asking if we were ready and if there was anything else we needed / help or advice with.
Then off we went (first time abroad since 2019!)....and wow what a holiday and what a way to celebrate our 25th wedding anniversary. Everything was planned so well. The location of the accommodation to the where the different excursions we were going on was done really well.
Our favourite places were Vancouver, Victoria / Vancouver Island (Black Rock Hotel we could of stayed at for longer it was beautiful), Whistler was crazy but amazing, and Banff was stunning. Jasper was the only place we felt we could of just done 1 day at as not much there for the time of year we went.
The Icefields Pathway was something never experienced before and cannot explain to anyone how amazing it was, photos do not do it justice.
The whale watching and bear watching was a dream come true.
All in all we just want to say a massive thank you to My Canada Trips for organising a fantastic trip for us especially for such a special reason. Pure beauty and us time. We will not forget it or our 25th wedding anniversary in a hurry, a dream came true for sure and did not want to come home.
We would recommend to anyone thinking of booking a trip to Canada to go with My Canada Trips and I am sure we will not hesitate to book another trip with you in the future. Thank you so much once again!

24 de maio de 2024
Avaliação não solicitada
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Resposta da My Canada Trips

Thank you Clarke for such a heartfelt review. We’re truly delighted that your 25th wedding anniversary trip to Canada was everything you dreamed of and more. It’s wonderful to hear how much you enjoyed the variety of destinations, from the beauty of Vancouver Island and Whistler to the breathtaking Icefields Parkway, whale watching, and bear watching.

We’re so pleased the planning and care from our team helped make this special celebration run smoothly, and it’s lovely to know the holiday created so many lasting memories for you both. Thank you again for choosing My Canada Trips.

All the best,
My Canada Trips Team

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