My Car Credit Avaliações 

1.160
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve had a really positive experience with My Car Credit, and I especially want to mention Joshua, who has been absolutely amazing throughout the process. He was always so helpful, answered all o... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely excellent. The initial quote I was given was the APR that I was approved at. Much lower APR offered than anywhere else! Customer service was excellent, full team were always willing to hel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fast response & competitive prices. The bank is still thinking of offer/% & i already collected car last friday. Bank % was slightly lower but asking too manny silly things like my tax returns & co... Ver mais

Avaliado com 3 de um total de 5 estrelas

Staff were helpful and service only took a few days from application to finalisation. However, upon initial application I was quoted an APR of 8.9% 'guaranteed'. The eventual contract was actually 9.9... Ver mais

Detalhes da empresa

  1. Financiamento e Empréstimo de Carros
  2. Corretor Financeiro

Sobre My Car Credit

Escrito pela empresa

Rates from 9.9% APR. Representative APR 11.9%. Free car finance calculator. Initial soft search with no impact on credit score*. Instant online decision. Broad panel of lenders to cater for all circumstances and credit profiles.

Awarded Car Finance Awards 'Best Direct Consumer Proposition' three times and 'Best Broker' for nine consecutive years.

*Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Evolution Funding Ltd T/A My Car Credit is authorised and regulated by the Financial Conduct Authority (FRN 823324). We are a credit broker, not a lender.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.160)

213 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Quick and hassle free service

Quick decisions and hassle free. Changed car over a few times when I wasn't happy after test drive or viewing. Wasn't too much trouble. When I found the one I wanted sale was complete and car collected in 2 days. Brilliant service

8 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

My experiance with My car credit was…

My experiance with My car credit was great, Connor made sure he understood my needs and budget for finance and he quickly assisted making sure it was handled smoothly and was ready to help with any further questions or worries, I had. I would highly recommend My car credit to anyone and everyone !

28 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Connor from sales.

I worked with someone called Connor and he was so helpful throughout. He went above and beyond and after deposit went down it was only two days until the garage had full payment.

28 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Avoid

This company doesn't care what customers get as long as they took the money.
I have been charged extra by the dealership and when I said this to the guy who was handling my finance he was completely uninterested.
Same scenario years ago with finance 24/7 I reported the extra charges and they took charge and sort it for me. Buying from them was a mistake.

5 de outubro de 2025
logotipo da My Car Credit

Resposta da My Car Credit

Dear Vlad,

Thank you for taking the time to leave your feedback. We’re sorry to hear you’re disappointed. We’ve reviewed your case and can confirm that any delivery or admin fees are set by the dealership, not by My Car Credit. Our team did explain this before your finance was finalised and offered alternative options if you weren’t happy to proceed. We’re glad you were able to go ahead with the vehicle you wanted, but please don’t hesitate to contact us if you’d like to discuss anything further.

Kind regards,
My Car Credit

Avaliado com 5 de um total de 5 estrelas

Superb

I have a great experience as first time car finance holder, fast and reliable,great for someone starting from scratch.

28 de outubro de 2025
Avaliado com 4 de um total de 5 estrelas

Not everything is clear and not…

Not everything is clear and not everyone is getting things done in rather short time, actual I can’t complain much, we had some issues but people working there are very communicative, I would like give 4,5 ⭐ but I can’t.

27 de agosto de 2025
logotipo da My Car Credit

Resposta da My Car Credit

Hello,

Thank you for your feedback! We really appreciate your honesty and are glad to hear our team’s communication made a positive difference. We’re always looking for ways to make the process smoother and faster, so your comments are very helpful.

We would like to thank you again for using My Car Credit.

Kind regards,
My Car Credit

Avaliado com 1 de um total de 5 estrelas

I was very disappointed that I signed…

I was very disappointed that I signed an agreement on a Friday and then on the Saturday received a phone call saying that there was some kind of error and I needed to sign a new agreement.when I looked at the agreement the monthly payment had risen by approximately £30 a month.
I called back on the Sunday and spoke to another advisor who could not understand the terms had changed and forwarded the original quote . I felt like cancelling the whole thing as I realised that my car credit would receive an additional £500 and that the advisor would receive an extra bonus if I signed the 2nd agreement. I only went ahead because I had already been dealing with the car dealers for over a week and did not want to start the process again with another car finance broker.

29 de setembro de 2025
logotipo da My Car Credit

Resposta da My Car Credit

Dear Ray,

Thank you for your feedback. We’re sorry to hear about your experience. After reviewing your application, it looks like your rate was adjusted to reflect the age and mileage of the vehicle you chose, which can sometimes affect the terms offered by our lenders. This was confirmed with you on your welcome call. We appreciate your patience while this was clarified.

We would like to thank you again for using My Car Credit. If you have any further queries or concerns, please email complaints@evolutionfunding.com and a member of our team will get back to you as soon as possible.

Kind regards,
My Car Credit

Avaliado com 2 de um total de 5 estrelas

I'm sorry but just no

I'm sorry but just no. So for about a week I've been back and forth with them. I was accepted at 11%apr through Experien. When they initially phoned me they said no it'll be 34%apr. I argued with it a little and they brought it down to 23%apr. But then told me if I can find a car 8 years old or younger they will do the 11%apr. So I did. Yet they've said over the phone it'll still be 23%apr.
I'm at a point in my life where I'm realistic with money and kind of know what I'm doing. In my early 20s I bought cars with ridiculous APR rates and it ruined me. Although I can more than afford the payments at 23% it's just the principle of paying around 1/4 of the car loan on top of the price of the car (which garages are over pricing cars anyway).
Unfortunately I would not recommend this company. Get your credit score at a point where you can get a bank loan or Tesco loan. Don't get ripped off.
Side note, the women on the phone was so lovely throughout and I understand she's reading a script but she was very polite and professional. She in fact apologized that the APR didn't change.

7 de outubro de 2025
Avaliação não solicitada
logotipo da My Car Credit

Resposta da My Car Credit

Dear Joseph,

Thank you for you for your feedback. We’re sorry to hear you’re disappointed with your experience. The rate shown on the price comparison site you came through is an example rate, and while we always aim to match it, it isn’t guaranteed - offers can vary depending on individual credit profiles. In your case, there is some adverse information on your credit file which has affected the rate we were able to secure. Our team has tried to get in touch to explain this further but hasn’t been able to reach you yet. Please don’t hesitate to call us back - we’d be happy to discuss your options in more detail.

Kind regards,
My Car Credit

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