I found the website easy to navigate and find the mask I needed was quick and simple and at very competitive pricing. I was kept informed every step of the and could track my parcel and it arrived pr... Ver mais
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Veja o que dizem as avaliações
I was having an issue paying on-line through my computer as PayPal wouldn't work. I received a phone call from the staff asking if they could help even thought the issue was on my end. I ended up bein... Ver mais
I bought the Night Shift sleep positioner mainly to help with my snoring, and it’s made a noticeable difference. I’m a positional snorer, so sleeping on my back tends to make it much worse. This d... Ver mais
Victoria is a LEGEND !!!! Her knowledge was great, and her customer service was down to earth and amazing !! Her recommendations made the process easy and she helped me get exactly what I was loo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein
MyCPAP - The CPAP specialists
Escrito pela empresa

- We have a great understanding of people with sleep apnea
- We have a great understanding of CPAP machines and masks and have over 10 years experience
Fast and free shipping for orders over $100
Express deliveries available
Informações de contato
Po Box 225, 2065, St leonards, Austrália
- 1300272766
- enquiries@mycpap.com.au
- mycpap.com.au
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Prompt dispatch & Rapid delivery Was a little worried when one unit had no transformer yet the second box had 2 packed. Thank goodness
Prompt dispatch & Rapid delivery
Was a little worried when one unit had no transformer yet the second box had 2 packed. Thank goodness
Quick and easy process from start to…
Quick and easy process from start to finish. Quick postage
Still have not received this product
Still have not received this product. This is not rating you,it is more about Australia post and how parcels get stuck in SA
The mask has arrived. I am finding this resmed Airtouch N30i mask very comfortable. I have not noted any leaks.
Prompt delivery but ignored set-up requests
I purchased the Resmed Air Mini package and the well-packed parcel arrived within a few days, containing all of the components exactly as advertised. The website stated that I should include any set-up requests in the Notes when making the order. I included the required pressure and asked for the ramp feature to be turned off. Neither of these requests were attended to. Not a big deal - I was able to set-up these requirements myself using the App - I just don't know why they bother to ask you to make requests which are going to be ignored. It detracted from an otherwise 5-star experience.
Exceptional Support When I Needed It Most
I recently needed to replace a RESMED mask after a part of my existing one broke, and I couldn’t be more impressed with the service from MyCPAP.com.au.
Over a quick phone call, the team helped me identify and order the exact replacement I needed, making the whole process simple and stress-free. They also arranged payment and had everything ready for pick-up within an hour, which was incredibly convenient.
I really appreciated how efficient, knowledgeable, and helpful the staff were. It made what could have been a frustrating situation very easy to resolve. I would highly recommend MyCPAP.com.au for their outstanding customer service and prompt support.
Being able to talk with a real person
Being able to talk with a real person. Great service.
A positive and economical experience
Dealing with the consultant on initial contact then in discussing all my questions to placing the order was excellent. The deal is very good value. Delivery was prompt and in time for our overseas travel to saving carrying the heavier CPAP machine and having to find distilled water.
Easy ordering
Ease of ordering on the website.
Fast posting and delivery.
Fits comfortably so hope I have finally found a mask I can use.
I found the site easy to use
I found the site easy to use. Staff that assisted me with the problems that I was having were dealt in friendly, helpful way at all times.
Delivery of my items arrived in a couple of days.
Staff were polite and very patient with me.
Pode usar a ajuda de IA para as respostasVer mais
Order taking more than 3 weeks
Order taking more than 3 weeks, I still haven’t got it lol

Resposta da MyCPAP
Everything is good except it is a bit noisey , so if im in a room with other people it might keep them awake
I love how it starts up and stops on its own .it is light & easy to use ..but it is a little bit noisey with air blowing i feel if I was in a room with other people it would keep them awake
Very fast delivery.
Great service and quick delivery.
Replacement part required after head…
Replacement part required after head peace fell apart. Thanks for the prompt postage.
Excellent stock and service
You had what I needed and the rider was dispatched quickly and arrived a few days later. Excellent service.
Service good
Great mask and quick delivery
Great mask and quick delivery, easy to order online. Good price too
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