MyCPAP Avaliações 4.385

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I found the website easy to navigate and find the mask I needed was quick and simple and at very competitive pricing. I was kept informed every step of the and could track my parcel and it arrived pr... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was having an issue paying on-line through my computer as PayPal wouldn't work. I received a phone call from the staff asking if they could help even thought the issue was on my end. I ended up bein... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought the Night Shift sleep positioner mainly to help with my snoring, and it’s made a noticeable difference. I’m a positional snorer, so sleeping on my back tends to make it much worse. This d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Victoria is a LEGEND !!!! Her knowledge was great, and her customer service was down to earth and amazing !! Her recommendations made the process easy and she helped me get exactly what I was loo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clínica do sono
  2. Fornecedor de Equipamentos médicos

Escrito pela empresa

MyCPAP has been established for over 10 years and is Australias leading supplier of CPAP products. We supply CPAP machines, masks and accessories. We have all the leading brands which include ResMed, Philips Respironics, Fisher and Paykel Healthcare, Transcend and Lowenstein

MyCPAP - The CPAP specialists

Escrito pela empresa

We have a great understanding of people with sleep apnea
We have a great understanding of CPAP machines and masks and have over 10 years experience

Fast and free shipping for orders over $100

Express deliveries available

We guarantee delivery of all items with a money back or replacement guarantee in place. We also offer a 14 day money back guarantee on all products

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 3 de um total de 5 estrelas

Still have not received this product

Still have not received this product. This is not rating you,it is more about Australia post and how parcels get stuck in SA

The mask has arrived. I am finding this resmed Airtouch N30i mask very comfortable. I have not noted any leaks.

25 de março de 2026
Avaliado com 4 de um total de 5 estrelas

Prompt delivery but ignored set-up requests

I purchased the Resmed Air Mini package and the well-packed parcel arrived within a few days, containing all of the components exactly as advertised. The website stated that I should include any set-up requests in the Notes when making the order. I included the required pressure and asked for the ramp feature to be turned off. Neither of these requests were attended to. Not a big deal - I was able to set-up these requirements myself using the App - I just don't know why they bother to ask you to make requests which are going to be ignored. It detracted from an otherwise 5-star experience.

31 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Exceptional Support When I Needed It Most

I recently needed to replace a RESMED mask after a part of my existing one broke, and I couldn’t be more impressed with the service from MyCPAP.com.au.

Over a quick phone call, the team helped me identify and order the exact replacement I needed, making the whole process simple and stress-free. They also arranged payment and had everything ready for pick-up within an hour, which was incredibly convenient.

I really appreciated how efficient, knowledgeable, and helpful the staff were. It made what could have been a frustrating situation very easy to resolve. I would highly recommend MyCPAP.com.au for their outstanding customer service and prompt support.

25 de março de 2026
Avaliado com 5 de um total de 5 estrelas

A positive and economical experience

Dealing with the consultant on initial contact then in discussing all my questions to placing the order was excellent. The deal is very good value. Delivery was prompt and in time for our overseas travel to saving carrying the heavier CPAP machine and having to find distilled water.

24 de março de 2026
Avaliado com 5 de um total de 5 estrelas

I found the site easy to use

I found the site easy to use. Staff that assisted me with the problems that I was having were dealt in friendly, helpful way at all times.
Delivery of my items arrived in a couple of days.

Staff were polite and very patient with me.

23 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Order taking more than 3 weeks

Order taking more than 3 weeks, I still haven’t got it lol

23 de março de 2026
logotipo da MyCPAP

Resposta da MyCPAP

Hi

We are really sorry for the delay in your product arriving. We shipped this the same day it left and unfortunately Australia post has not delivered as yet. We have lodged an enquiry with them, and they are looking to get this product to you as soon as they can. They are hoping this will be tracked and with easter it has held things up with their services

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