MyHiReliefAvaliações 

Resposta da MyHiRelief

Há 4 dias

Hello Diane,

Thank you for your wonderful 5-star review!

We're delighted to hear that you're impressed with how quickly the product works and the lasting relief it provides. It's also great to know that your family is finding it helpful as well.

Your feedback means a lot to us, and we're grateful you took the time to share your experience.

Thank you for choosing us, and we wish you continued comfort and wellness!

Best regards,

Jason

Resposta da MyHiRelief

Há 6 dias

Hello Debra,

Thank you for your 4-star review!

We're glad to hear that Charles was able to assist you with your subscription request and provide a solution that met your needs.

We appreciate you sharing your experience and are committed to delivering both quality products and responsive customer support.

Thank you for choosing MyHiRelief, and we wish you all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 6 dias

Hello Mak,

Thank you for your 4-star review!

We're pleased to hear the cream has been helping with your shoulder and knee discomfort.

I completely understand how it might seem different from what you expected, and I’m happy to clarify.

Each jar of Total Relief Cream contains 4 oz of product. While the jars may appear compact, they are filled with the full amount. We use a highly concentrated formula, so a small amount goes a long way and is designed to provide lasting value.

We always aim to deliver a product that is both effective and worth your purchase. I hope this helps clarify things and gives you more confidence in what you received.

Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best!

Resposta da MyHiRelief

Há 6 dias

Hello Jan,

Thank you for your 4-star review and for sharing your honest experience.

We're glad to hear your order arrived promptly and that you've noticed some temporary relief after applying the cream.

We understand you're still evaluating how well it works for your sciatic pain over time, and we appreciate you giving it a fair opportunity.

Thank you for choosing MyHiRelief, and we wish you continued comfort and all the best.

Best regards,

Jason

Resposta da MyHiRelief

Há 6 dias

Hi Sandra,

Thank you for taking the time to share your concerns.

We understand why the total displayed at checkout would be confusing. However, we'd like to respectfully clarify that MyHiRelief does not intentionally overcharge customers or misrepresent our promotions.

If you selected the non‑subscription option, the promotional price is based on its original price of $39.95 per jar, while the subscription rate is $34.95 per jar. The final total may also include applicable taxes or any optional selections made during checkout. These charges are displayed for your review before the order is finalized.

At this time, we have been unable to locate an account using the information available in your Trustpilot profile.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 6 dias

Hi Warlick,

Thank you for taking the time to share your feedback. We understand your concerns, especially regarding the recurring shipments and the financial impact they have had.

Please allow me to clarify that the subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. We understand that this option can sometimes be overlooked, and we're always happy to assist customers who wish to cancel.

We're also sorry to hear that the product did not provide the relief you were hoping for after several months of use. While many customers experience positive results, individual responses can vary depending on the underlying condition and other personal factors.

At this time, we have been unable to locate an account using the information available in your Trustpilot profile.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 5 dias

Hi Linda,

Thank you for taking the time to share your feedback. We understand how frustrating this experience has been.

After reviewing your account, I can confirm that your subscription has already been canceled, so no future recurring orders or charges will be processed.

Please allow me to clarify that the subscription option is selected during checkout to provide customers with the deepest discount and member pricing. When selected, it automatically generates recurring orders based on the chosen delivery schedule. We understand that this option can sometimes be overlooked, and we're always happy to assist customers who wish to cancel.

Regarding your return request, our records show that our support team has already provided the instructions. If you're unable to locate our email, please check your spam, junk, or promotions folder, as our messages can occasionally be filtered there.

Our 90-day money-back guarantee remains available, and refund requests are processed in accordance with the terms of our return policy once the returned items are received and verified.

If you need the return instructions resent or have any additional questions, please contact us at support@myhirelief.com or aga@nw-project.com. We'll be happy to assist you further.

Kind regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 4 dias

Hello Jeanne,

Thank you for your 5-star review!

We're delighted to hear that you're feeling so much better after using the MyHiRelief cream. Your feedback is greatly appreciated, and we're glad the product is making a positive difference for you.

Thank you for choosing us, and we wish you continued comfort and well-being!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Mado,

Thank you for your 5-star review!

We're delighted to hear that you're satisfied with the product. Your feedback is greatly appreciated and means a lot to our team.

Thank you for choosing us, and we wish you all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Martha,

Thank you for your 5-star review!

We're delighted to hear that our support team was professional and able to assist you smoothly and without hassle. Your kind feedback is greatly appreciated and motivates us to continue delivering attentive and reliable service.

Thank you for choosing us, and we wish you all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 6 dias

Hello Doug,

Thank you for your 4-star review!

We're pleased to hear the product is currently working well for your wife. We appreciate you sharing your early experience and understand you're still assessing its longer-term results.

Thank you for choosing MyHiRelief, and we wish you both continued comfort and all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Terri,

Thank you for your 5-star review!

We're delighted to hear that you're continuing to use the product and noticing ongoing improvement. Your feedback is greatly appreciated, and we're glad to be part of your wellness journey.

Thank you for choosing us, and we wish you continued comfort and progress!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Jill,

Thank you for your wonderful 5-star review! We're delighted to hear that the cream has been helpful in easing your knee and foot discomfort and that you appreciate its pleasant, non-medicinal scent.

Your feedback means a great deal to us, and we're grateful you took the time to share your experience.

Thank you for choosing us, and we wish you continued comfort and wellness!

Best regards,

Jason

Resposta da MyHiRelief

Há 5 dias

Hi Bryce,

Thank you for taking the time to share your feedback.

We're delighted to hear that you're enjoying the product and that it has met your expectations. At the same time, we completely understand your concerns regarding the delivery timeline.

We sincerely apologize that your order took longer than expected to arrive. While we strive to process and ship orders as quickly as possible, occasional delays can occur due to high order volumes, fulfillment processing, or carrier transit times. We understand that waiting more than six weeks after your payment was processed is frustrating and not the experience we aim to provide.

Your feedback is appreciated and helps us continue improving our fulfillment and shipping processes so we can better serve our customers.

Thank you again for your patience and for giving Total Relief a try.

Kind Regards,

Aga
MyHiRelief

Resposta da MyHiRelief

Há 4 dias

Hello Amy,

Thank you for your 5-star feedback on the product experience.

We're glad to hear you're happy with the product itself, and we also appreciate you taking the time to share your experience with our support team. We understand how important timely communication is when you have concerns.

We encourage you to reach out again at support@myhirelief.com so our team can look into this and assist you directly. We remain committed to ensuring you receive the support you need.

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Linnaia,

Thank you for your wonderful 5-star review!

We're delighted to hear that you're enjoying the cream and that you've been happy enough with your experience to share it with your friends and family. Your kind words and continued support mean a great deal to our team.

Thank you for choosing us, and we wish you continued comfort and wellness!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Maude,

Thank you for your wonderful 5-star review!

We're truly grateful for your kind words. It's great to hear that our team responded promptly and delivered on our commitments.

Providing reliable service and earning our customers' trust are always our priorities.

Thank you for choosing us, and we wish you all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Roberto,

Thank you for your 5-star review!

We're delighted to hear that our team was understanding and supportive, and that the suggestions provided were helpful to you.

Your kind feedback is greatly appreciated and motivates us to continue delivering caring and thoughtful service.

Thank you for choosing us, and we wish you all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 6 dias

Hello Raoul,

Thank you for your 4-star review!

We're glad to hear your order arrived on time and that things are going well so far with the product.

We appreciate you taking the time to share your experience. Thank you for choosing HiRelief, and we wish you continued comfort and all the best!

Best regards,

Jason

Resposta da MyHiRelief

Há 4 dias

Hello Jackie,

Thank you for your 5-star review!

We're delighted to hear that our support team was able to respond quickly and resolve your order concern efficiently.

Your kind feedback means a lot to us, and we're grateful you took the time to share your experience.

Thank you for choosing us, and we wish you all the best!

Best regards,

Jason