Absolutely terrible. My partner needed a fast result to present at his appointment tomorrow. The first test got an invalid result. My partner really needed a result and couldn't wait for the second... Ver mais
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Veja o que dizem as avaliações
The test kit arrived very quickly and so I didn’t delay getting started . Everything I needed was inside and the instructions are super clear to follow with a video demonstration attached to each... Ver mais
A empresa respondeu
It was a quick service from order to door! The instructions on the app are easy to understand and results come quickly. I think it’s a great health product to see how you could potentially improve thi... Ver mais
A empresa respondeu
Really easy to use with results provided quickly. Glad to see all was well, which is reassuring. Have a follow up appointment with a Pharmacist to go through the results.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Informações de contato
Reino Unido
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4,3
Excelente
298 avaliações
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It all simply worked.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Gary,
Thank you so much for your great review! We’re delighted to hear everything simply worked — that’s exactly the smooth experience we aim to provide.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Excellent experience
Excellent experience, replaced first test when results inconclusive
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Paul,
Thank you so much for your wonderful review! We’re really pleased to hear you had an excellent experience and that we were able to quickly replace your first test when needed.
We always want to make sure you can complete your test with confidence, so it’s great to know you felt supported. Thank you for taking the time to share your feedback.
Kind regards,
PocDoc Support Team
It was easy and straightforward to use
It was easy and straightforward to use. The results came back in an agreeable time.
4 de outubro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Emma,
Thank you very much for your kind feedback.
We’re delighted to hear that you found the test easy and straightforward to use, and that your results came back within a timeframe that worked well for you. Providing a simple process with prompt, clear results is exactly what we aim for.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support
What a brilliant service
What a brilliant service, so easy to fell and really valuable results, enable you to move it or where you are and make changes to improve your values.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Claire,
Thank you so much for your fantastic review!
We’re delighted to hear you found the service easy to use and the results valuable.
It’s wonderful to know the insights helped you understand where you are and feel empowered to make changes to improve your values — that’s exactly what we aim to support.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy to use and understand Poc doc
Easy to use and understand.
Gave reading such as cholesterol, your estimated age (as to your results), your heart attack risk, etc.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Mal,
Thank you so much for your wonderful review!
We’re delighted to hear you found the test easy to use and understand.
It’s great to know you found the additional insights — such as cholesterol levels, heart age, and CVD risk — helpful and informative. Providing clear, meaningful information is exactly what we aim to do.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
PocDoc’s 5-marker lipid test provides a comprehensive, accessible, and actionable approach to cardiovascular health, combining detailed results with app-based insights and flexible testing options.
I led two community-based cardiovascular screening events for ICHP, engaging just over 100 participants and creating an accessible, inclusive environment where people could quickly understand their heart health. Using the PocDoc five‑marker lipid test, attendees received a full lipid profile—including Total Cholesterol, HDL, Non‑HDL, Triglycerides, and the Cholesterol/HDL ratio—with results delivered in under eight minutes. The app then provided an immediate QRISK®3 score and Healthy Heart Age, helping individuals recognise their 10‑year cardiovascular risk and identify areas needing attention.
Participants valued the speed, clarity, and personalised guidance, whether attending in person or using the app at home. Many reported that the experience empowered them to take control of their cardiovascular health, make informed lifestyle choices, and seek early intervention where needed. The events were smoothly coordinated, fostered strong community engagement, and generated actionable insights that will shape future initiatives. Overall, the screenings demonstrated the impact of bringing high‑quality, cost‑effective cardiovascular testing directly into the community, especially for those who may not access traditional clinical settings.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Shailesh,
Thank you so much for sharing such a detailed and inspiring account of your community screening events. We’re absolutely delighted to hear how successfully they were delivered and the positive impact they had on participants.
Engaging over 100 people in an accessible and inclusive setting is a fantastic achievement. It’s wonderful to know the five-marker lipid test, QRISK®3 score, and Healthy Heart Age feature helped individuals quickly understand their cardiovascular risk and identify meaningful next steps.
We’re especially encouraged to hear that attendees felt empowered to make informed lifestyle choices and seek early intervention where appropriate. Bringing high-quality, cost-effective testing into community settings is exactly the kind of impact we strive to support.
Thank you again for your leadership, collaboration, and commitment to improving heart health in the community.
Kind regards,
PocDoc Support Team
I highly recommend PocDoc for anyone…
I highly recommend PocDoc for anyone looking for health clarity. The process was efficient, and the detailed summary I received afterward is an excellent roadmap for improving my overall health.
16 de outubro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi G Harland,
Thank you so much for your wonderful recommendation!
We’re delighted to hear the process felt efficient and that the detailed summary provided clear, practical guidance for improving your overall health.
Giving people clarity and a meaningful results is exactly what we aim to deliver. We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Great experience with the healthy heart…
Great experience with the healthy heart test I was sent.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Julie,
Thank you so much for your lovely feedback!
We’re delighted to hear you had a great experience with the Healthy Heart Test.
It’s wonderful to know everything went smoothly for you. We truly appreciate you taking the time to share your review.
Kind regards,
PocDoc Support Team
Unfortunately the test didn't work for…
Unfortunately the test didn't work for me even though I'm used to taking blood tests for diabetes (glucose). It's a great idea and wouldn't neglect it on one outcome. I do however ever have regular blood tests through the doctors mainly for rheumatology blood full count is taken which I have full access to.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Michael,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support
It arrived promptly and was a good…
It arrived promptly and was a good experience frim the start to the finish with the results.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Mrs P.E.
Thank you so much for your kind review!
We’re delighted to hear your kit arrived promptly and that you had a positive experience from start to finish, right through to receiving your results.
Providing a smooth and reliable journey is exactly what we aim for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
I have a third test due to be delivered…
I have a third test due to be delivered as the 1st 2 failed. Apparently my photos of the test were too blurry. It's very difficult to photograph the test results as you cannot use the flash or camera light. Would not recommend, easier to see your doctor. Really disappointed as would have been an amazingly easy alternative to making a GP appointment. Test kit really easy to understand and use. Just the photo part, therefore actually getting results was a let down. Would be better with a guide of how to read your own results.
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Gez,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support
Very easy to use
Very easy to use, all equipment packaged well. Easy to follow instructions and comprehensive results in a few minutes. Would definitely recommend.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Karen,
Thank you so much for your fantastic review!
We’re delighted to hear you found the kit easy to use, well packaged, and supported by clear instructions.
It’s great to know the comprehensive results were available within just a few minutes and that you’d definitely recommend us — that truly means a lot.
We appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Life changing
To be part of such a widespread movement to understand the human body on both an individual and as a mass across all people and backgrounds I could not wait and felt that finally we could make a change for the better. It was just a simple finger prick test that highlighted certain aspects of my blood count that outlined my health. The knowledge gained has already been used to treat medical conditions around the whole world helping patients and medical teams endlessly. I was contacted by different people at different stages that were offering help and support to change for the better and I am so so grateful.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Danny,
Thank you so much for sharing your experience. We’re really pleased to hear the PocDoc test was helpful and supported you in getting onto the right path.
It’s great to know the process felt straightforward and that you felt supported along the way. That’s exactly what we aim to provide — clear insight and encouragement to take positive next steps.
We truly appreciate you taking the time to leave your feedback.
Kind regards,
PocDoc Support Team
Fairly easy to use and re assured by my…
Fairly easy to use and re assured by my result 4.4 however coincidentally then had one taken at the GP a month later and it was 6.4. So questioning the accuracy of both sets of results.
10 de dezembro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Lou,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com to allow us to look into this for you?
Thank you.
PocDoc Support
Easy to use and quick results
Easy to use and quick results. Much easier than visiting a doctor as can all be done from home.
28 de junho de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Dicky,
Thank you so much for your great review!
We’re delighted to hear you found the test easy to use and that your results processed quickly.
It’s wonderful to know being able to do everything from home made it more convenient for you. Making health checks simpler and more accessible is exactly what we aim to do.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Trustworthy company
Trustworthy company, keeps you updated when you order from them. Follow up made after that. Reliable supplier and service provider. Well recommended!
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Sjdon,
Thank you so much for your fantastic review!
We’re delighted to hear you found us trustworthy and appreciated the updates and follow-up after your order.
Providing a reliable service and keeping our customers informed every step of the way is incredibly important to us. Your recommendation truly means a great deal.
Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Great product quick and easy to use at…
Great product quick and easy to use at home with fast results
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Lisa,
Thank you so much for your great review!
We’re delighted to hear you found the product quick and easy to use at home, with fast results.
Providing a simple and efficient way to check your health is exactly what we aim to do. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Never happened the lancet didn’t work
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi David,
Thank you for brining this to our attention. We will arrange a free replacement for you.
Would you email support@mypocdoc.com so that we can help?
Kind regards
PocDoc Support
Simple to use and clear results through…
Simple to use and clear results through the app.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Chris,
Thank you so much for your kind review! We’re delighted to hear you found the test simple to use and the results clear within the app.
Making everything straightforward and easy to understand is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Very swift and effective service…
Very swift and effective service results easy to get and understand. Would most definitely use again
6 de novembro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi John,
Thank you so much for your fantastic review! We’re delighted to hear you found the service swift and effective, with results that were easy to access and understand.
It’s wonderful to know you’d most definitely use us again — that truly means a lot to us. Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
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