Absolutely terrible. My partner needed a fast result to present at his appointment tomorrow. The first test got an invalid result. My partner really needed a result and couldn't wait for the second... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The test kit arrived very quickly and so I didn’t delay getting started . Everything I needed was inside and the instructions are super clear to follow with a video demonstration attached to each... Ver mais
A empresa respondeu
I try it last week I like who's easy too apply step by step and the results it almost like Lab 🧪 so I think it's worth
Fantastic bit of kit this is, very easy to use with video instructions as well as written, once you’ve scanned the link code. Really great App with your results stored & brilliantly explained as well.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
PocDoc® digital platform has been developed with the vision of allowing anyone with a compatible smartphone or tablet to test their cardiovascular health. The PocDoc Healthy Heart Check integrates a full lipid test into the PocDoc Healthy Heart Check . Lipid levels form an important part of cardiovascular risk measurement, and having this test integrated within the PocDoc platform provides unparalleled risk assessment. The PocDoc Healthy Heart Check is processed using PocDoc’s in-app image upload and processing system - the patented HUESnap®AI platform to deliver results within 7 minutes of taking the blood sample. The PocDoc Results Dashboard displays the results next to NHS recommended targets. This quickly enables a user to determine how their lipid levels compare to recommended levels as well as their overall level of cardiovascular risk and their healthy heart age. Note : the lipid test requires a finger prick blood draw and collection.
Results Guarantee
PocDoc Healthy Heart Check
At PocDoc we want to make sure that everyone gets the results they need to better understand their heart health.
If there is a problem with your test, don't worry! Just reach out to support@mypocdoc.com and we'll send you a replacement free of charge.
Informações de contato
Reino Unido
- support@mypocdoc.co.uk
- mypocdoc.co.uk
4,3
Excelente
299 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very swift and effective service…
Very swift and effective service results easy to get and understand. Would most definitely use again
6 de novembro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi John,
Thank you so much for your fantastic review! We’re delighted to hear you found the service swift and effective, with results that were easy to access and understand.
It’s wonderful to know you’d most definitely use us again — that truly means a lot to us. Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Easy to use and quick results
18 de novembro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Rob,
Thank you so much for your great review!
We’re delighted to hear you found the test easy to use and that your results were delivered quickly.
Providing a simple and efficient experience is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Really happy with my experience on the…
Really happy with my experience on the at home heart test really simple and easy to do and the results was incredible and the team was very helpful highly recommended
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Owen,
Thank you so much for your wonderful review!
We’re delighted to hear you were really happy with your at-home heart test experience and found it simple and easy to complete.
It’s great to know you found the results helpful and that our team was able to support you along the way. Your recommendation truly means a lot to us.
Thank you for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Now this is a handy thing to have if…
Now this is a handy thing to have if you are too busy to get into the drs and you want to check your bloods it's super easy to use and only takes a few minutes to get the results, this could save your life and you can't put a price on your health.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Gill,
Thank you so much for your powerful review!
We’re really pleased to hear you found the test handy and convenient, especially when getting to the doctors isn’t always easy.
It’s great to know you found it super easy to use and appreciated how quickly you received your results. Being able to check important health markers in just a few minutes can make a real difference.
We truly value you taking the time to share your experience and perspective.
Kind regards,
PocDoc Support Team
Easy to use and very informative
Easy to use and very informative
14 de outubro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Judith,
Thank you so much for your kind review!
We’re delighted to hear you found the test easy to use and very informative.
Providing clear, helpful insights in a simple way is exactly what we aim for. We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Results differed from GP's
The results (lipid profile) were different from the bloods I got done at the doctors. The process of taking the blood myself was also unpleasant. This was more than two years ago. (Trustpilot didn't allow me to mark it as more than a year before.) Hopefully they've improved or my imprecise results aren't the norm. N.B. This might say unprompted review but I've had two emails from PocDoc asking for it.
1 de março de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Paul,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you. Would you email support@mypocdoc.com so that we can help?
Thank you.
PocDoc Support Team
Self care
I had an issue with my first device and they quickly sent another one. It was really easy to use and the results were instant.
A great mini check up
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Laura,
Thank you so much for sharing your experience.
We’re sorry there was an issue with your first device, but we’re really pleased we could resolve it quickly for you. It’s great to hear that you found the replacement easy to use and that receiving your results straight away made it feel like a helpful mini check-up.
If you ever have any questions or need any further support, please don’t hesitate to contact us at support@mypocdoc.com
— we’re always happy to help.
Thank you for taking the time to leave feedback - we really appreciate it.
Kind regards,
PocDoc Support
Fantastic products
Fantastic products. The support is amazing should you need it.
Instructions easy to follow.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Alan,
Thank you so much for your fantastic review!
We’re delighted to hear you’re pleased with the product and found the instructions easy to follow.
It’s especially great to know you felt supported — our team is always here if you need us. Your kind words truly mean a lot.
Kind regards,
PocDoc Support Team
Super straightforward to use
Super straightforward to use. Results came quickly and were easy to understand. Would definitely recommend to others.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Katie,
Thank you so much for your fantastic review!
We’re delighted to hear you found the test super straightforward to use and that your results came through quickly and were easy to understand.
It’s wonderful to know you’d definitely recommend us to others — that truly means a lot.
We really appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
Impressive and worth doing
Initially when I first received this healthy heart check I did put it off for a while as I found it quite daunting having to take my own blood!
However I decided to bite the bullet and give it a shot. It’s actually really easy and there is step by step videos to guide you along the way.
Taking blood wasn’t nowhere near as bad as I thought and I hardly felt the needle for more then half a second.
Once done you wait for the results and you get quite an in depth report. And you can have a pharmacist to arrange to speak to you about the results too for free afterwards.
I’m really impressed I must say.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Sukhi,
Thank you so much for your detailed and thoughtful review!
We completely understand how taking your own blood for the first time can feel a little daunting, so it’s wonderful to hear you decided to give it a try and found it much easier than expected.
We’re really pleased the step-by-step videos helped guide you through the process and that it was far more comfortable than you anticipated. It’s also great to know you found the in-depth report helpful.
We truly appreciate you sharing your experience and are delighted you came away impressed.
Kind regards,
PocDoc Support Team
Total disappointment
Total disappointment. Got the Lipid self test. Followed the instructions. Took over 10 photos of the results and apparently all these photos were blurry. My hands don't shake, the camera on my phone is excellent, the room is very well lit. Not worth it at all!!!
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Alex,
We appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.
Would you email support@mypocdoc.com so that we can help?
Kind regards,
PocDoc Support Team
Only works with specific phone models
I got the Healthy Heart Check for free. When I signed up for it, I don't remember seeing anything about needing a particular model of phone, but when I received the kit and was directed to download the app, I saw this was, indeed, the case. I can't remember the exact wording, but it wasn't to the effect that it wouldn't work with an unsupported model, but rather that it might not be as accurate, I think. Anyway, it was unable to take a photo that it didn't deem blurry in the required time. I was sent a replacement, but it was just the same story. It seemed I could get a third one, but there was no point. My phone only came out last year, and it doesn't take blurry photos. The kit itself is very easy to use, but perhaps they should make it clearer to people purchasing it that they will require a particular phone. I have no complaints anyway. It was free - I didn't lose anything.
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Rose,
Thank you for taking the time to share such balanced and thoughtful feedback — we really appreciate it.
Could we reassure you that all PocDoc web pages have to following message underlined - Please see our list of compatible devices here - linking to the list of compatible devices you can use with the PocDoc test before anyone places a free or paid order.
Can we help you? Would you email us at support@mypocdoc.com with your details so we can investigate further?
We really appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.
Kind regards
PocDoc Support Team
Great home testing kit
This is such a good way to test your cholesterol levels at home. PocDoc is much better than the other home tests I have used.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Anne,
Thank you so much for your fantastic review!
We’re delighted to hear you found PocDoc a great way to test your cholesterol at home.
It means a great deal to know you rate it more highly than other home tests you’ve tried — that’s exactly the standard we strive for.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
I liked that I can check my health…
I liked that I can check my health myself at home, no doctors appointments
21 de novembro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Elena,
Thank you so much for your kind review!
We’re really pleased to hear you value being able to check your health from the comfort of home.
We truly appreciate you taking the time to share your feedback.
Kind regards,
PocDoc Support Team
Do not waste your money
Do not waste your money on the home cholesterol test kit. Followed all the instructions as per stated and the test came back invalid. Total waste of £20
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Jeremy,
We completely understand how disappointing that must feel.
Each kit includes a manufacturer’s guarantee, if you contact us at support@mypocdoc.comwith your details, and we’ll arrange a free replacement for you.
We really appreciate you bringing this to our attention and would welcome the opportunity to resolve this for you.
Kind regards,
PocDoc Support
Great experience
The Information provided was helpful and happy with the results. Looking for to my results follow up discussion 😊. The app is easy to use
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Trinecia,
Thank you so much for your lovely review!
We’re really pleased to hear you found the information helpful and that you’re happy with your results. It’s great to know the app was easy to use and made the process straightforward for you.
We’re glad you’re looking forward to your follow-up discussion — supporting you beyond just the results is an important part of what we do.
Thank you again for taking the time to share your experience.
Kind regards
PocDoc Support Team
Easy to use instructions
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Teresa,
Thank you so much for your review!
We’re really pleased to hear you found the instructions easy to use. Making the process clear and straightforward is something we focus on, so it’s great to know it worked well for you.
We truly appreciate you taking the time to share your feedback!
Kind regards
PocDoc Support
Excellent Test Kit
I really liked the test kit as it was easy to use and you got results straightaway and it was very accurate and the app provided vital health information.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da PocDoc
Hi Motur,
Thank you so much for your wonderful review!
We’re delighted to hear that you found the test kit easy to use and that receiving your results straightaway made the experience even better. It’s great to know you found the results accurate and the app helpful in providing important health information.
Your feedback means a lot to us, and we’re so pleased the kit delivered the clarity and insight you were looking for. Thank you again for taking the time to share your experience.
Kind regards,
PocDoc Support Team
Great bit of kit
I received the test a couple of days after ordering it. A tiny prick of the finger, and a short wait, and I was shown to have high cholesterol. I had no symptoms. Very glad I found this test. The more fat in your blood, the higher the blood reaches on the scale if you like.
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Nadia,
Thank you so much for sharing your experience.
We’re really pleased to hear your test arrived quickly and that the process was simple and straightforward.
It’s especially important to hear that the test helped highlight something you weren’t aware of. We’re so glad you found the test helpful and that it’s given you valuable insight into your health.
Thank you again for taking the time to leave your review.
Kind regards,
PocDoc Support Team
Great service
Great service. Registered with them they sent me a test kit within days. Very easy to do and easy to follow instructions.
17 de julho de 2025
Avaliação não solicitada
Resposta da PocDoc
Hi Jane,
Thank you so much for your lovely review!
We’re really pleased to hear that registration was straightforward and that your test kit arrived promptly. It’s great to know you found the test easy to complete and the instructions simple to follow.
We truly appreciate you taking the time to share your experience.
Kind regards,
PocDoc Support Team
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