Naken Interiors Avaliações 

366
O TrustScore é 2 de um total de 5

2,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Mid-November I ordered an item listed available on their website. Got an email the next day that this item is out of stock, with the option for refund or chose other item. I requested a refund, which... Ver mais

Avaliado com 1 de um total de 5 estrelas

This compnay is a SCAM - DO NOT ORDER FROM THEM. Ordered a butter dish as it was cheaper with Naken than another supplier. Was told that the order had arrived damaged into their warehosue and would... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered on 26th Nov and expected delivery by 18th Dec. Emailed by director Daniel Beynon on 15th Dec who said order was being cancelled, refund in 14 working days. Emails and phones not answered after... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered some kitchen pendant lights, had to use their customer service to check some details beforehand. The team were really helpful and responded quickly. Delivery was fast and everything was as sta... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. Designer de interiores

Escrito pela empresa

Read our Feefo verified reviews here: https://www.feefo.com/en-GB/reviews/naken-interiors


Informações de contato

2,2

Ruim

O TrustScore é 2 de um total de 5

366 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 12% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,2

Todas as avaliações

(366)

37 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Our order arrived with a broken shade. Poppy at customer service had a replacement delivered within 3 days. Can’t fault them
Best customer service I’ve ever experienced. The lights are fabulous too!

26 de janeiro de 2022
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

We're pleased to hear that this issue was resolved promptly from our customer services and you're happy with the lights. Thank you for taking the time to leave an amazing review 😁

Avaliado com 5 de um total de 5 estrelas

Superb retailer.

Recently bought 2 small Etna lamp bases from Naken, at almost half the price wanted by DFS. The website was clear and easy to navigate, purchase was a doddle, and they arrived ahead of the promised schedule, well packed and therefore undamaged.
Everyone loves these lamps and asks where we bought them!
Would thoroughly recommend this company

24 de janeiro de 2022
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

We are pleased to hear that you were happy with the high standard of service that was provided. Thank you for leaving this amazing review, we look forward to you using us again 👏🏼

Avaliado com 5 de um total de 5 estrelas

Excellent customer service, very impressed!!

I ordered a beautiful pendant light which arrived on the scheduled time slot. I checked everything for any discrepancies and found one of the 5 shades has some light buff marks on it. I emailed Naken, received an email the following day apologising and to inform me they had sent my email and pic to the company. I received an email the day after that to inform me the company was sending a replacement free of charge on the next courier. Excellent customer service from Poppy. Top marks for a quick a hassle free response!! Won’t hesitate using again👌🏻

20 de janeiro de 2022
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you so much for taking the time to leave such a lovely review! We're pleased to hear that you were happy with the customer service provided and that the issue was resolved promptly 👌🏼

Avaliado com 5 de um total de 5 estrelas

Much more than expected

Much more than expected! We got free additional fillers for our bean bags. Can't recommend Naken highly enough.

17 de janeiro de 2022
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you so much for your lovely review! It's very much appreciated 🤩

Avaliado com 1 de um total de 5 estrelas

AWFUL EXPERIENCE

AWFUL EXPERIENCE! My daughter bought a Selleti monkey chandelier for over £1000 and stored it for 3 months as her renovation met some delays due to covid, brexit and customs delays. When it was finally time to hang the lamp, we opened the box (note that there is absolutely no damage to the box) The top monkey and parts were all good. Then we opened the next big styrofoam to the main body of the chandelier and there was a cut hand of the monkey laying. We did not want to touch it so my daughter contacted them and they say it is past the 14 days since it was delivered and they can’t do anything. Just like that!!! So they send faulty items and take no responsibility and we have to just throw £1000+ away? I would not buy a single thing from them ever again! BUYER BEWARE!

13 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One of the best for delivery and…

One of the best for delivery and packaging of the item we purchased.
Excellant.
Our regards to your team.

The light fitting looks brilliant, we will be hopefully looking to replace a few more luminors to other rooms and look forward to using Naken again.

Michael & Kathryn

16 de dezembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you for this wonderful and honest review! We really do appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

Table perfect

Table perfect, service perfect!

23 de novembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you so much for taking the time to leave us such a wonderful review. We really appreciate your feedback. 🙏

Avaliado com 5 de um total de 5 estrelas

Great variety of rugs all shapes all sizes

I was looking for a large rug for a long tome and finally found it on the Naken website it was delivered quickly and was beyond my expectations would definitely recommend

23 de novembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

We really appreciate your kind words, thank you for leaving us this lovely review.🙏

Avaliado com 5 de um total de 5 estrelas

Naken Interiors delivery

My small table was delivered from Naken quickly and efficiently. It was packed very well and it now takes pride of place in my small bedroom. It is a very stylish small table and just what I was looking for to purchase to suit my room and needs

23 de novembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you for taking the time to leave us an excellent review. We really appreciate your feedback!

Avaliado com 5 de um total de 5 estrelas

The price is very competitive at Naken…

The price is very competitive at Naken interiors. I really like using it to find great deals

23 de novembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you for your wonderful feedback! We really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Excellent service and quality product

Excellent service and quality product. Very pleased with my first ever purchase from this Company.

21 de novembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you very much for this fantastic review. We really appreciate your feedback!

Avaliado com 1 de um total de 5 estrelas

Awful company

Awful company. They have no idea what the law is regarding consumer protection. Consumer rights act 2015 protects all consumers and it is from the party you bought. They tried every trick in the book to tell me they are not responsible. Unfortunately for them the law is on the consumer's side and I will be making a claim through the courts.

WE ARE NOW TAKING NAKEN TO COURT...

UPDATE: WE WON THE CASE AND NAKEN WAS ORDERED TO PAY!

Naken tried to claim their T&C mean they do not need to comply with UK consumer law. Obviously this is wrong.

19 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy customer

Fast delivery, resolved an issue with payment efficiently with great communication. I’m in love with the item, it was a good price too, packaged really well and in recycled boxes which is also great.

16 de outubro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you for your kind words. We really do appreciate the positive feedback!

Avaliado com 5 de um total de 5 estrelas

I was extremely happy with the service…

I was extremely happy with the service from Naken. I only wanted a sample of wallpaper, but it arrived within two days. I had tried twice with another well known wallpaper distributor for over four months and nothing ever arrived.

4 de outubro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you for your positive feedback. We really appreciate your kind and honest words.👍

Avaliado com 5 de um total de 5 estrelas

Great products and the best prices

Great products and the best prices, delivered on time and all with easy to recycle green packaging. What more is there to like?!

4 de outubro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

We really appreciate your kind words, thank you for leaving us this lovely review.🙏

Avaliado com 5 de um total de 5 estrelas

Reliable with quick response

1 de outubro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

We really do appreciate your positive feedback. Thank you for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

The product is fantastic

The product is fantastic, totally love it!

23 de setembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

We really appreciate your kind and caring words, thank you for leaving us this lovely review

Avaliado com 5 de um total de 5 estrelas

Service

Service
Naken advised that the item would be out of stock for 2 months but i placed the order for a future delivery anyway. The item was delivered some time later and was perfect. Naken are as good as their word

23 de setembro de 2021
Avaliação não solicitada
logotipo da Naken Interiors

Resposta da Naken Interiors

Thank you so much for the brilliant review, we really appreciate you taking the time to give us your positive feedback. 👍

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais