From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Ver mais
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Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Ver mais
A empresa respondeu
I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Ver mais
As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.
Informações de contato
Reino Unido
- nalasbaby.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 91% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality products
Good quality products, really efficient delivery and communication throughout.

Resposta da Nala's Baby
Our family favourite!
Our family LOVES Nala’s baby products! Such a variety of different products with different scents. We love that they aren’t filled with lots of nasty chemicals, making it a safe option for all of us. The scents aren’t overpowering and everything we have used leaves the skin looking, smelling and feeling fresh, soft and moisturised.
As first time parents it’s hard to know what brands to trust but we have found Nala’s baby the best so far.

Resposta da Nala's Baby
Perfect Customer Service!
Fads was so helpful! I got a very swift response to my initial email and the service was excellent. I was immediately offered a replacement for the faulty product and a lovely extra gift as an apology. Customer service could not get better than this! Thank you Nala's and especially Fads.

Resposta da Nala's Baby
Gorgeous smelling products that I can…
Gorgeous smelling products that I can trust on my babies skin! I love the bath products (shampoo and bubble bath) and skin care range in vanilla cloud. The body butter night time oil and moisturising lotion are my favs!

Resposta da Nala's Baby
Royal Mail delivered my order to a…
Royal Mail delivered my order to a wrong address. I contacted them and they were quick to give me a replacement and used a different courier who made delivery easy.

Resposta da Nala's Baby
100% recommend. AMAZING
Friend recommended this to me.
Although my kids are grown & flown the nest 😞 I just loved the smells, plus they are almost 100% natural.
Bought 2 x night oils, body butter, conditioner, bubble bath, hair & shower gel & body cream.
Absolutely love them.
Best thing though. Going through the menopause, not sleeping great. Since starting this, I've slept well using nighttime oil.
Highly recommend all the products I've received ❤️

Resposta da Nala's Baby
Quick delivery and excellent natural…
Quick delivery and excellent natural products.

Resposta da Nala's Baby
Royal mail messed up the delivery to my…
Royal mail messed up the delivery to my parcel as the system put the wrong post code when I was checking. I had the pleasure of talking to Fads from the team and they were nothing short of amazing with helping. Honestly an amazing customer service experience, and I appreciated the quick responses and solutions that were offered.

Resposta da Nala's Baby
REACTIONS!!
I have just used the butter on my 10 week old and my 4 year old and both are now bright red and extremely uncomfortable! I am so upset. AVOID THIS PRODUCT. How on earth is this deemed safe for babies!!??

Resposta da Nala's Baby
Easy to order and products were shipped…
Easy to order and products were shipped before initial delivery date.

Resposta da Nala's Baby
Incredible products and consistent brand
The entire line has been executed beautifully from the beginning. The quality of the products are outstanding, unique and beautiful fragrances, and a nice price point. Quick shipping. To be able to do all of this and remain consistent is incredible.

Resposta da Nala's Baby
Sever eczema and dry skin sufferer
I have severe eczema and extremely dry skin and have gone cold turkey from steroid creams. Ive been using for a few days, just the lotion and body wash and shampoo..skin is already visibly better and not as dry! Smells lovely but not really vanilla if that's the exact scent you're looking for. Still smells really nice though it is a nice sweet smell though! Only thing i would criticise is when using the lotion in the bottle its hard to squeeze so if you already have some cream on your hands like you need to grip it and squeeze hard but over all really happy! Won't try using the oil yet but I have purchased so once skin is more healed will try that

Resposta da Nala's Baby
Incredible products and service
Really great simple website. Super clear easy to read instructions and ingredients.
Super quick delivery. Incredible products.

Resposta da Nala's Baby
Excelent strawberry natural 😍 product…
Excelent strawberry natural 😍 product that leaves the skin moisturized

Resposta da Nala's Baby
the only bath product we will use on…
the only bath product we will use on our toddler (who suffers from eczema).

Resposta da Nala's Baby
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