Nala's Baby Avaliações 

2.017
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to finish my experience overall was very good ,viewed items and all offers with ease,then paid with ease I was happy with the prompt turnaround of the items and received packaged well... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service I bought the bundle set for my baby grand daughter but love the smell so much I bought the moisturising lotion for myself. It feels gentle, smells gorgeous without being overpo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was a bit apprehensive at first as I usually purchase products from Boots, but they were sold out. I’m so glad I decided to order direct instead! The products are great quality, my order was dispatc... Ver mais

Avaliado com 5 de um total de 5 estrelas

As a mum of two girls, the only products I use on their hair are from Nala’s Baby, especially the detangling spray. I’ve been buying it ever since it launched and absolutely love it. I did recently... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Máquina de venda de produtos de cuidados com a pele
  2. Loja para Bebês
  3. Loja de produtos para cabelo

Escrito pela empresa

Nala’s Baby was created from a genuine place of love before anything else, from a family that wanted the absolute best for their daughter’s hair & skin. We offer a natural, clean and trusted take on skin and hair care for the family. Our products have been scientifically created to cater to your little one from a newborn all the way through to childhood. Here at Nala’s Baby, we understand how sensitive your baby’s skin can be, and how important it is to choose the right products without worry. Our products are natural, soothing and nourishing, with beneficial ingredients for your little cub. Our entire natural range is paediatrician and dermatologcally approved. We are also suitable for sensitive skin, as well as being vegan, tear free and cruelty free. Being socially responsible, it was a priority for us to source ethically and ensure our products are environmentally friendly and recyclable. We are also rated 0 (cleanest) on the world’s largest ingredient rating app, ‘Think Dirty’. We are proud to be the only baby brand in Boots retail stores with a verified range that achieves this rating. Nala’s Baby is a brand you can trust with your little cub’s skin and well-being.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 91% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(2.017)

403 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

do not buy this product for babies used…

do not buy this product for babies used the vanilla shampoo and body wash and vanilla body butter for a while on my 3 month old baby and gradually his skin got more dry patches i thought it would clear up after a few days but a few days ago i used it and his whole stomach and back and arms flared up in red sore patches and he wouldn’t stop crying the next day i took him to the doctors and they said he’s got eczema that flared up badly because of it and now i’m having to use steroid cream twice a day on a 3 month old baby to try and clear it up!!! terrible! advertised as such a good and safe and gentle brand says it’s gentle on sensitive skin and fine for baby’s don’t listen! its bad for baby’s sensitive skin i even used some on my hands and they got itchy spots and dry. very very upset and disappointed!!

30 de março de 2026
Avaliação não solicitada
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Eden,

Thank you for getting in touch. We’re so sorry to hear that you and your little one had a reaction to one of our products. We'd like to get some more information from you.

Please drop us an email to info@nalasbaby.com so we can take a look into this.

Thank you in advance and speak soon.

Avaliado com 5 de um total de 5 estrelas

Been using the product (Nala’s baby)…

Been using the product (Nala’s baby) for years, still very happy with it, tried on my son who has eczema. It didn’t work on him. But it smells amazing that’s the main reason why I keep buying it

27 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Vilma,

We’re so glad to hear you still love the products and their scent. We’re sorry they weren’t the right fit for your son’s eczema, but we really appreciate you sharing your experience and your continued support 💛

Avaliado com 5 de um total de 5 estrelas

Vanilla cloud

I've been using the vanilla cloud body lotion for over a year now, and honestly wouldn't go back to what I was using before.
It's great to use all year round, light enough for the summer and moisturising enough for colder climes. I love the scent too.
Ordering from the website couldn't have been any easier! Delivery was within 3 days.
I'm a very happy customer!

27 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

We’re so happy to hear the Vanilla Cloud Body Lotion has become a staple for you all year round, and that you love the scent too. It’s also great to hear your ordering and delivery experience was smooth. Thanks so much for your support 🫶

Avaliado com 5 de um total de 5 estrelas

Delighted

Grandson was pleased with his Paw Patrol Shower Gel
Delivery was quick.

24 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Catherine,

We’re so happy to hear your grandson was pleased with his Paw Patrol Shower Gel, and that your delivery arrived quickly too. Thanks so much for your support 💛

Avaliado com 5 de um total de 5 estrelas

10/10 Service

I had a query about my order and I got a speedy response and my issue sorted within seconds. India was a great help and done everything for me to make my order process easy. Can't wait to receive my products ordered to pass on as a beautiful gift! :)

30 de março de 2026
Avaliação não solicitada
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Connor,

We’re so pleased to hear your query was resolved quickly and that India was able to help make the process easy for you. We’ll be sure to pass this on to her. We hope the gift is loved! 🥰

Avaliado com 5 de um total de 5 estrelas

I love Nalas!

I love Nalas!

Not just for the baby’s…. We love it too 😂

Fast delivery and I managed to use a new user discount code.

25 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Quamroon,

We’re so happy to hear you’re loving Nala’s Baby for the whole family! Thanks so much for your support - we appreciate you 🫶

Avaliado com 5 de um total de 5 estrelas

Satisfied with my purchase

The delivery didn’t take long and came in well packed. I ordered the bodybutter, body wash, body lotion and night time oil. The scent is not overwhelming, but delicate. It has a buttery scent.
Overall, satisfied with my purchase.

24 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Marie-Louise,

Thank you so much for your lovely review! We’re so pleased to hear your order arrived quickly and that you’re enjoying the products and the scent. Thanks so much for your support 🥰

Avaliado com 5 de um total de 5 estrelas

Lovely stuff!

Lovely stuff!

10 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hey Ali,

Thanks so much for taking the time to leave us a review ✨

Avaliado com 5 de um total de 5 estrelas

Absolutely love these products they are…

Absolutely love these products they are great for my girls hair and skin and I also use the skin products as my skin is very sensitive and they leave my skin feeling fresh and smells fab and soft

24 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Zexia,

Thank you so much for your lovely review! We’re so happy to hear you and your girls are loving the products, and that they’ve been so gentle on your sensitive skin too 💛

Avaliado com 4 de um total de 5 estrelas

New to this product

New to this product, smells great , all natural, beautiful gift set, a bit disappointed with the packaging, everything had moved and baby brush was all clumped together, but it is a very nice gift set

23 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Frances,

Thank you so much for your review - we’re so pleased to hear you’re enjoying the products and love the scent!

We’re sorry the packaging wasn’t quite as expected on arrival, but we really appreciate you sharing this feedback and will take it on board.

Thanks again for your support! ☺️

Avaliado com 5 de um total de 5 estrelas

My daughter has bad eczema on her…

My daughter has bad eczema on her scalp, and Nala baby does not make it react at all. It is also good for both her afro hair and her eczema, which does not seem to happen often.

23 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Leah,

Thanks so much for sharing your experience, we're delighted our products are working well for your daughter 💛

Avaliado com 5 de um total de 5 estrelas

Amazing products

Amazing skin and hair safe products for kids, I also use some. They smell great too

17 de março de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Susana,

Thanks so much! We’re thrilled you and your little one are loving the products💛

Avaliado com 5 de um total de 5 estrelas

Great stuff!

Great stuff! I love Nala products I’ve purchased lots of it, for new little ones and for myself, husband and for my own kids, who are no longer little. We love the stuff, it’s great for before shower/ bath, for taking off makeup, in the shower/bath and after bath/shower for general and general skin care. Not forgetting how gentle it is on the little ones, it’s just great stuff!

25 de fevereiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

This is so lovely to hear! We’re so happy Nala’s Baby has become a go-to for the whole family, thank you for supporting us 💛

Avaliado com 5 de um total de 5 estrelas

Great stuff

Love this stuff. Would recommend to anyone

23 de fevereiro de 2026
logotipo da Nala's Baby

Resposta da Nala's Baby

Hi Jodi,

Thank you for the recommendation! 🫶

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