Nassau National Cable Avaliações 187

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered 71’ of 4-4-4-6 aluminum ser wire for my home, building inside portions of my garage subpanel to existing overhead aluminum wiring between house and garage. They treated me like a business even... Ver mais

Avaliado com 5 de um total de 5 estrelas

The product came very quickly and we found no damage to the item received. The company seemed very interested their customers and making sure we received the product in good condition. I'd recommend... Ver mais

Avaliado com 5 de um total de 5 estrelas

This was my third purchase from this company. I appreciate the live chat feature to get technical advice when needed. Overall cost was the lowest. Even with shipping costs, the price was significan... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could put negative stars - i would. Made an order, website said it was in stock, then they come back and say they don’t have it, but they can get from somewhere else for more expensive.... Ver mais

Detalhes da empresa

  1. Empresa de TV a Cabo

Informação fornecida por fontes externas variadas

Nassau Cable is a trusted distributor of industrial, commercial wire and cable offering safety and best price. We ship the products worldwide.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 mês

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Avaliado com 5 de um total de 5 estrelas

great service and very timely delivery

great service and very timely delivery. The only thing I would say is that the cable I purchased is much wider than I had originally thought based on the picture on the website. Not a huge deal, however I do need to redo my conduits that the cable will be in because the ones I had were too small for the size/width of the cable.

7 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

good experience overall

I had trouble passing my order, something was not working on the website for international shipping.
The team was very responsive and the next day everything was fixed, i ordered my product and received it without any issue. Good experience overall.

10 de dezembro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Ordered color coded cable - received all black.

I have ordered a 4/0 feeder cable. The picture showed color coded cable as well mentioned in the description:
"The PVC is color-coded to enable easy identification of the cable."

I have received a cable that was not color coded and the customer service refused to provide a refund or replacement even after multiple email attempts.

After that, I have submitted a charge-back with the credit company and posted this review.

The company representative called me and apologized for what happened. The issue was subsequently fixed and the charge-back is accepted successfully.

17 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Give yourself a break folks!

I’m not one to ever leave a review for anything or anyone. That said, I have no problem reviewing Nassau National Cable. Furthermore, I actually feel compelled to let people know that there is no need to look anywhere else for their wire, cable, electrical supplies, ect….NASSAU NATIONAL CABLE IS THE PLACE!!! I’m talking about good people taking care of business here. Every facet and in every single way! Knowledgeable, friendly, helpful, thorough, prompt, available, affordable, and professional. This is a company that has clearly invested time and energy into fostering a positive culture and vibe throughout. An investment in its people and the way they are treated and in the way they treat and interact with their customers. 5 stars, 10 stars, whatever the measure…. Just make it 100 stars. I couldn’t be more serious. Help yourself and go through these guys. You’ll be glad you did. I know that much is true.

6 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

There were some problems with the…

There were some problems with the shipment and some of my wire arrived damaged, but customer service was great and they issued a satisfactory refund for the damaged portion of the wire. I would definitely order from this company for future needs.

5 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BAD COMPANY

I ordered expensive cable from this company and they sent us one that was too short. I have tried to resolve this issue- get the correct cable sent or a refund- and they are not helping me. The customer service representative in INDIA says they can’t do anything for me. Anyone in the US actually work for this company and can help me?!
Do not order from them! They’re keeping all of my money and not getting me the correct product I paid for. This is fraud until they make it right!

30 de agosto de 2022
Avaliação não solicitada
logotipo da Nassau National Cable

Resposta da Nassau National Cable

Dear Baily,

Thank you for your feedback. We sincerely apologize for the issue you experienced with your order in 2022. We strive to provide excellent service, and it's disappointing to hear that we fell short.

Has this issue been resolved through other channels since then? If not, we'd like to make it right. Please contact us at sales@nassaunationalcable.com, and we'll offer you a $200 store credit as a gesture of goodwill.

We appreciate your patience and hope to restore your trust in our company.

Best regards,
Customer Service Team
Nassau National Cable

Avaliado com 5 de um total de 5 estrelas

Exceptionally fast delivery

Exceptionally fast delivery, and exactly what I ordered. No delay, no error, and kept me updated as to order status!!! Could not have been any better!!!

15 de abril de 2022
Avaliação não solicitada

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