National Holidays Avaliações 

13.250
•
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good driver good hotel had to move room as too hot and noisy we didn’t ask but receptionist suggested it would be better for us really caring. The food better than expected and service staff good at t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(13.250)

943 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great hotel,much improved option than…

Great hotel,much improved option than previously experienced a number of years ago on a National Holiday to Edinburgh. Good value for money ,coach was clean although tiolet a little tired but clean throughout. A comfortable journey with a friendly and helpful driver. Edinburgh Tattoo is a must see experience.

19 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We're so glad you enjoyed your recent Edinburgh trip and found our hotel and coach service to be a significant improvement! It's wonderful to hear you had a comfortable journey with our friendly driver and that you loved the Tattoo experience. We appreciate your kind words. Kind regards Monica

Avaliado com 5 de um total de 5 estrelas

The driver Colin was so friendly and…

The driver Colin was so friendly and helpful, he never once lost his smile and happy charm. The hotel was so amazing i will book again

19 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We are so happy to hear that your driver was friendly and helpful, and that you enjoyed your stay at the hotel. We look forward to welcoming you back again soon! Kind regards Monica

Avaliado com 2 de um total de 5 estrelas

Do not have that many stops on 2day…

Do not have that many stops on 2day trips 7and half hours to get there

19 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We appreciate you sharing your feedback regarding the number of stops and travel time on our two-day trips. We hope that does not deter you from travelling again - Kind regards Monica

Avaliado com 5 de um total de 5 estrelas

Lovely weekend in London to see Sinatra…

Lovely weekend in London to see Sinatra the musical. Steve our coach driver was absolutely fantastic. On pick up there was a demonstration happening so all traffic was delayed. Due to the heat and having to stand so long my elderly mother collapsed and fainted whilst we were waiting. On getting on the coach Steve was very caring and understanding kept asking if mum was ok and to shout if we needed anything. I cannot thank him enough for being so helpful and supporting.
Kind regards
Susan Downing

8 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We're so glad to hear you had a lovely weekend seeing Sinatra the musical! We truly appreciate you sharing your experience and highlighting the exceptional care provided by our driver. We understand that unexpected situations can arise, and we are pleased that our team member was able to offer such valuable support during a challenging moment. We do hope that your mum is now fit and well.

We always aim to ensure our passengers feel comfortable and well-looked after. Thank you for your kind words. Kind regards Monica

Avaliado com 5 de um total de 5 estrelas

Lovely man who took the booking

Lovely man who took the booking, name of Stuart .
Read everything out precisely
Nice to deal with.

19 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We're so happy to hear you had such a positive experience with us! We appreciate you taking the time to share your feedback. Kind regards Monica

Avaliado com 4 de um total de 5 estrelas

Hot air ballon fiesta bristol

Coach journey very long.

19 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We appreciate your feedback regarding the journey's length. Thank you for sharing - hope you enjoyed the trip overall! Kind regards Monica

Avaliado com 3 de um total de 5 estrelas

Hotel looked sleazy from outside

Hotel looked sleazy from outside
Poor evening meal
No soap or shower gel
Leaking shower
Waste bin not empty

12 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We're sorry your stay was disappointing. We will feedback to the hotel the issues you have raised. Thank you for letting us know. Kind regards Monica

Avaliado com 5 de um total de 5 estrelas

Fun mystery weekend

It was fun even though we had been to 2 of the places before, the hotel was good, the food provided was better than I expected

12 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We're so happy to hear you had a fun time and that our hotel and food exceeded your expectations! We appreciate your kind words. Kind regards, Monica

Avaliado com 2 de um total de 5 estrelas

A very long time on the coach for only…

A very long time on the coach for only 3 hours visiting. Hotel and coach driver were good but that’s all I would say was.
5-30 on the coach last pick up at 9-30 then on to Stratford 3 hours there then back on the coach.

8 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We appreciate you sharing your feedback regarding the travel time versus the visit duration. We understand your disappointment with the limited time in Stratford given the long coach journey. We are reviewing our tour schedules to improve the balance for future guests. Kind regards Monica

Avaliado com 5 de um total de 5 estrelas

Excellent

Easy to chat to.

10 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We're glad you found it easy to communicate with us. We appreciate your positive feedback and thank you for sharing your experience. Kind regards Monica

Avaliado com 5 de um total de 5 estrelas

Booking made simple…

I had to ring because I couldn't see all the information I require online.
The lady was lovely and gave me all the information I needed and took the booking.
She advised on when I would receive confirmation, which has since come through, and was happy to help with any further queries I may have.
It made booking simple

18 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We are so pleased to hear that our team was able to assist you efficiently with your booking and provide all the necessary information. It's wonderful to know that we made the process simple and that you received your confirmation promptly. We appreciate you sharing your positive experience! Kind regards, Monica

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, good driver and nice coach. Excellent position of hotel, opposite the pier and beach. Clean and comfortable hotel with home cooked, varied menu. Excellent trips. Thoroughly enjoyable

3 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We are so pleased to hear you had such an enjoyable experience with us! It sounds like you had a truly wonderful trip, and we're delighted that you appreciated the driver, coach, hotel, and excursions. Thank you for your lovely feedback. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

The itillery

The itillery, the weather was good. Simon the driver was good. However, the Grand Hotel we believe was not so Grand. Adaquate for a 1 night stay. Had to request a hand towel. No towels of any kind in our room. Only 1 lift serviced 6 floors.

10 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We appreciate your feedback regarding your recent experience. We are glad to hear that the itinerary and your driver were to your satisfaction. We sincerely regret that the hotel accommodations did not meet your expectations, particularly with the towel situation and the lift service. We are reviewing your comments to improve our guest experience. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

this was the second time we went on the…

this was the second time we went on the same trip as it was really good and the price was just right , and the second time was excellent , our young driver was a star , thanks for the nice holiday . we may even do it again next year

10 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We are absolutely delighted to hear you enjoyed your trip so much, especially that our driver made such a positive impression! We truly appreciate your kind words and look forward to welcoming you back again next year. Kind regards, Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Driver Keaton

Driver Keaton, was excellent, very polite and accommodating despite not being provided with correct information for our pick up point and other cancellation. Poor performance by management and admin team. Liverpool is a great place to visit

2 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We are grateful for your kind words about our driver. We sincerely apologise for the issues with the pick-up information and the cancellation. We're glad you enjoyed Liverpool! Kind regards, Customer Service Team

Avaliado com 1 de um total de 5 estrelas

The journey was too long

The journey was too long. Kept making too many stops because we started off too early. I think it took about 18 hours to get to the hotel in Ireland.I know you have to allow for things happening but that was way over the top in my opinion. The rest was good

28 de junho de 2026
logotipo da National Holidays

Resposta da National Holidays

We appreciate you sharing your feedback regarding the extended travel time. We understand that the numerous stops made the journey feel excessively long, and we regret any inconvenience this caused. Thank you for sharing your experience with us.
Kind regards, Monica

Avaliado com 5 de um total de 5 estrelas

Very easy to get a holiday booked very…

Very easy to get a holiday booked very helpful at the coal Centre couldn’t do enough for us. We was very pleased with the outcome. Kind regards, Paul.

8 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

We are so pleased to hear that we could assist you in booking your holiday and that you were very happy with the outcome. Thank you for your kind words!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais