National Holidays Avaliações 

13.250
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good driver good hotel had to move room as too hot and noisy we didn’t ask but receptionist suggested it would be better for us really caring. The food better than expected and service staff good at t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,1

Todas as avaliações

(13.250)

943 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Enjoyable 5 days holiday to Northumberland.

Booked a four night 5 days holiday to Northumberland with Nationalholidays. We enjoyed this holiday a lot.
The price was good.
The company's website was easy to use.
The pros:- Lots of toilet/rest stops.
The coach had excellent air con especially appreciated on the hot days we had.
The hotel was good in a good location on the Newcastle Quay.
Good food especially the breakfast.
Enjoyed the itenary & the tours, also had excellent tour guide Tom.
Excellent driver, David who was very good at his job & looked after us well.

Cons:- A day spent driving & picking up.
The coach toilet smelling.

Enjoyable holiday. Will book with National holidays in the future.

10 de agosto de 2026
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Resposta da National Holidays

We're so pleased to hear you enjoyed your Northumberland holiday with us! It's great that you found our website easy to use, and that the coach's air conditioning was appreciated. We're also delighted that you enjoyed the hotel, food, itinerary, and especially the excellent service from your tour guide Tom and driver David. We have noted your feedback regarding the pick-up day and the coach toilet, and we will certainly look into these points for future improvements. We look forward to welcoming you on another National Holidays trip soon! Kind regards, Customer Services Team

Avaliado com 5 de um total de 5 estrelas
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Resposta da National Holidays

We're delighted to hear your booking experience was efficient. We appreciate you sharing your positive feedback with us. Kind regards, Customer Services Team

Avaliado com 5 de um total de 5 estrelas

Comfortable coach good driver and nice…

Comfortable coach good driver and nice hotel
Interesting itinerary

24 de agosto de 2026
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Resposta da National Holidays

We're so glad you enjoyed the comfortable coach, our driver, the hotel, and the interesting itinerary. Thank you for your wonderful feedback! Kind regards, Customer Services Team

Avaliado com 5 de um total de 5 estrelas

Perfect

Pwrfect customer service agent was very polite and helpful

21 de agosto de 2026
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Resposta da National Holidays

We're so happy to hear our customer service was helpful and polite. We appreciate your kind words! Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

A very efficient service indeed

A very efficient operator took my booking over the phone. Pleasant and helpful.

23 de agosto de 2026
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Resposta da National Holidays

We're delighted to hear that our operator was efficient, pleasant, and helpful when you made your booking over the phone. Thank you for your positive feedback! Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Very helpful and polite

Very helpful and polite especially with being an. Older customer with a mobility scooter

23 de agosto de 2026
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Resposta da National Holidays

We are so glad to hear our team was helpful and polite. We truly appreciate your kind words and positive feedback. Kind regards, Customer Service Team

Avaliado com 4 de um total de 5 estrelas

The call handler was polite and…

The call handler was polite and friendly. However i was disappointed by 2 aspects 1. The trip to Malvern Flower show is NOT picking up from Leicester
2. The 10% discount was not applicable unless i booked on line.

22 de agosto de 2026
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Resposta da National Holidays

We appreciate your feedback and are glad to hear our call handler was polite. We sincerely apologise for the confusion regarding the Malvern Flower Show pick-up location and the discount applicability. Thank you for sharing your feedback. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Fantastic value for money

Fantastic value for money

22 de agosto de 2026
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Resposta da National Holidays

We're so glad you found our offerings to be a great value. Thank you for your positive feedback! Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great driver,great hotel

Great driver,great hotel, exellent itinery.

22 de agosto de 2026
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Resposta da National Holidays

We're so delighted to hear that you had such a positive experience with your driver and enjoyed your stay at the hotel. It's wonderful to know the itinerary was excellent too. Thank you for your wonderful feedback. Kind regards, Customer Service Team

Avaliado com 3 de um total de 5 estrelas

Don't bother, Rubbish.

The driver did not provide any commentary on where we were going, other than to tell us how long we had in each place. Market Bosworth was a complete bust, nothing there, apart from about seven shops and most of them were shut. Not worth having on the itinerary. Waste of money.

8 de agosto de 2026
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Resposta da National Holidays

We appreciate you sharing your feedback regarding the tour commentary and your experience in Market Bosworth. We are reviewing our itinerary and driver briefing processes to ensure a more engaging and informative experience for all our guests. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

I spoke to three different operators…

I spoke to three different operators and they were all delightful, very helpful and patience.

20 de agosto de 2026
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Resposta da National Holidays

We are so pleased to hear that our operators were delightful, helpful, and patient. Thank you for sharing your positive experience! Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Always good value for money

Always good value for money, the hotels are a bit tired but on the whole happy with the service we have had .

20 de agosto de 2026
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Resposta da National Holidays

We're happy to hear you've generally been satisfied with our service and value. We appreciate your feedback regarding our hotels. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Superb trip to London

Fantastic driver..Great organisation by national holidays..
Hotel location was superb..
Had a ball!!!

20 de agosto de 2026
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Resposta da National Holidays

We are thrilled to hear you had such a fantastic time and enjoyed the superb hotel location and our great organization. Thank you for your wonderful feedback! Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

My Granddaughter and I had a lovely…

My Granddaughter and I had a lovely time in Scarborough and Whitby with National Holidays
Driver Lee was very nice and cheerful
Would definitely go again with National Holidays

20 de agosto de 2026
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Resposta da National Holidays

We're so happy to hear that you and your granddaughter had a lovely time in Scarborough and Whitby! It's wonderful to know that our driver, Lee, contributed to your positive experience. We appreciate your kind words and look forward to welcoming you back again. Kind regards, Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Only good comments for national…

Only good comments for national holidays.booking picking up timed well driver was good. Location very good.
Hotel room was not so good. Musty smell of damp in all the room had to use the fan. mould in bathroom,bathroom fan wasn’t working it explained the smell and Room very tight for 2 people it should have single bed.
Fridge was a good came handy for drinks etc.

9 de agosto de 2026
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Resposta da National Holidays

We appreciate your feedback regarding your recent national holidays booking. We're pleased to hear that the booking, pickup, and driver met your expectations, and you found the location very good.

We are, however, concerned to learn about the issues you experienced with your hotel room, specifically the musty smell, mould in the bathroom, and the non-functioning bathroom fan. We also note your comment about the room size. Please be assured that we are addressing these points with our hotel partners to ensure such issues are rectified. Kind regards, Customer Service Team

Avaliado com 1 de um total de 5 estrelas

When we was on our journey home we had…

When we was on our journey home we had to wait over 5 hours at the terminal for other buses to come over from calais because of an emergency on there ferry this could not be helped but the most annoying thing was absolutely nobody came to explain what had happened or how long we was going to be before our feeder buses would be arriving so we all sat all of this time with absolutely no information for a large firm it is not good enough especially when people have young children with them

20 de agosto de 2026
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Resposta da National Holidays

We appreciate you sharing your experience with us. We understand how frustrating it must have been to face such a long delay without clear communication, especially with young children. We are reviewing our procedures to ensure better information dissemination during unforeseen circumstances like this. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

We stayed in a lovely hotel with a…

We stayed in a lovely hotel with a lovely breakfast included.....the trip didn't have too many pick ups but had enough refreshment breaks...I couldn't fault this trip..even the weather was good...the coach had comfortable seats

19 de agosto de 2026
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Resposta da National Holidays

We are so happy to hear you had such a wonderful trip! It sounds like everything, from the comfortable coach to the lovely breakfast and even the weather, made for a truly enjoyable experience. We appreciate you sharing your positive feedback with us. Kind regards, Customer Service Team

Avaliado com 4 de um total de 5 estrelas

I really enjoyed this two day break

I really enjoyed this two day break. I booked it before I found out about your lack of interest and concern in our earlier ten day holiday that went very well until the last three days. I vowed I would not use your company ever again. I may now reconsider.

19 de agosto de 2026
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Resposta da National Holidays

We are glad you enjoyed your recent break. We understand your previous experience was not ideal, and we appreciate you giving us another chance. We are always working to improve our services. Kind regards, Customer Service Team

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