National Holidays Avaliações 

13.244
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It was a very good holiday. The hotel was well-situated, comfortable, and clean. The staff were friendly courteous and helpful and the food was of good quality and quantity. Would be happy to stay the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as avaliações

(13.244)

938 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

It's a good holiday

It's a good holiday, but it take too long hour(10 hours ), from my place to hotel.

28 de setembro de 2026
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Resposta da National Holidays

We are glad you enjoyed your holiday, but we regret that travel time to the hotel was so lengthy.

Avaliado com 5 de um total de 5 estrelas

Our holiday was made brilliant due to…

Our holiday was made brilliant due to Philip our driver. He was very informative about everywhere, he was polite, friendly and nothing was too much trouble for him.

28 de setembro de 2026
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Resposta da National Holidays

We are delighted to hear that your holiday was such a wonderful experience. It is fantastic to know that your driver was so knowledgeable, courteous, and willing to go the extra mile to make your journey special. Thank you for sharing your lovely feedback with us.

Avaliado com 3 de um total de 5 estrelas

Hotel not up to scratch

We have been with National several times before so when we arrived at Folkestone we were very disappointed with the hotel. It was mad; too large, too noisy, impersonal and not very clean.
Everything else was great. The coach and driver were excellent as were the trips out.

13 de setembro de 2026
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Resposta da National Holidays

Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the excursions and received excellent service from your driver and coach staff. However, we are truly sorry to learn that the accommodation fell short of your expectations regarding cleanliness, noise, and atmosphere. Your detailed comments are very valuable, and we will pass them along to our management team to help us improve future experiences.

Avaliado com 5 de um total de 5 estrelas

All the excursions

All the excursions, the hotel and the meals.

5 de outubro de 2026
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Resposta da National Holidays

We are happy to hear that you enjoyed our local trips, accommodations, and dining options. Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

The coach driver Kamal was very good

The coach driver Kamal was very good, even though he wasn't our original driver. It was also very funny. Will definitely book another holiday, maybe even go abroad.

5 de outubro de 2026
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Resposta da National Holidays

Thank you so much for the fantastic five-star rating! We are so glad to hear that your substitute tour captain provided such an entertaining and enjoyable journey. It is wonderful that you had such a great experience, and we look forward to helping you plan your next trip, whether it is close to home or overseas.

Avaliado com 5 de um total de 5 estrelas

Great experience

Booking process easy
The coach tour covered areas with tour
rep on board
Great experience
Well experienced driver
Lovely people on board
Great to have allocated seat throughout
holiday

20 de setembro de 2026
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Resposta da National Holidays

Thank you for the fantastic five-star feedback. We are delighted that you had such a wonderful journey, from the smooth booking process to the comfort of having your own assigned seat. It is great to know that our knowledgeable team, skilled driver, and friendly fellow passengers made the trip so memorable for you.

Avaliado com 5 de um total de 5 estrelas

Very helpful and polite

Very helpful and polite

3 de outubro de 2026
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Resposta da National Holidays

We are glad you enjoyed your experience with our team's supportive and courteous assistance. Thank you for sharing your positive feedback with us.

Avaliado com 5 de um total de 5 estrelas

only the best

had the best driver (mathew) and the best holiday rep with her very knowledgeable and fluent language (Helen) was are honeymoon couldn't of done it without them well worth the money

6 de setembro de 2026
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Resposta da National Holidays

Thank you so much for sharing such a wonderful review. We are absolutely delighted to hear that your special getaway was so memorable and that our team members took such great care of you. Providing knowledgeable, friendly, and smooth service is always our goal, and knowing that your trip was worth every penny means the world to us. Congratulations on your marriage, and we hope to welcome you back for another fantastic journey in the future.

Avaliado com 5 de um total de 5 estrelas

Very efficiently dealt with

Very efficiently dealt with. The person was very clear in explaining everything.

2 de outubro de 2026
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Resposta da National Holidays

We are delighted to hear that your query was handled so efficiently and that everything was explained with such great clarity. Thank you very much for taking the time to share your positive feedback with us!

Avaliado com 5 de um total de 5 estrelas

There was only one problem the driver…

There was only one problem the driver didn’t introduce himself or tell us what was happening

30 de setembro de 2026
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Resposta da National Holidays

We're glad you enjoyed your overall experience and appreciate your 5-star rating. We will remind our team to always greet guests and share updates.

Avaliado com 5 de um total de 5 estrelas

London & The Palace

As always an excellent trip with a superb hotel. Exceptional value for money

19 de setembro de 2026
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Resposta da National Holidays

Thank you so much for your wonderful feedback. We are delighted to hear that you had another great journey and found the accommodations and overall experience to be such a fantastic value.

Avaliado com 1 de um total de 5 estrelas

The hotel bar closed at 9:30pm there…

The hotel bar closed at 9:30pm there was no lounge to sit and relax The bus journey of 22 hrs from Newcastle was too long would be better with an overnight stay I wasn’t happy about 1 driver our tour rep was lovely but the bus driver was surly The resort was spot on and had no complains I don’t rate the hotel the shower was over a high bath with no hand grips this was dangerous for elderly clientele I felt we were forced to go to bed at 9:30 until we found out after 3 days we could use the back door to the hotel with a spare key we had on our fob Nesta our rep was not informed of this ( as she stood in for another rep at short notice)

13 de setembro de 2026
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Resposta da National Holidays

Thank you for taking the time to share your feedback with us. We appreciate your comments regarding the long travel duration, the driver's demeanor, and the hotel accessibility, including the early bar closure and bathroom setup. We are glad that the resort itself met your expectations and that our tour representative provided helpful service. Our team will review the itinerary schedule and driver standards, as well as coordinate with the hotel management to ensure better communication about late access and to address safety concerns regarding their facilities.

Avaliado com 3 de um total de 5 estrelas

Although it was not a National coach it…

Although it was not a National coach it was clean and thd driver wax very helpful.
The service at the hotel was disappointing.

30 de setembro de 2026
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Resposta da National Holidays

We appreciate your feedback. We are pleased the driver was helpful, but we will address the hotel service issues with our team.

Avaliado com 4 de um total de 5 estrelas

Very easy ,spoke to a human

30 de setembro de 2026
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Resposta da National Holidays

We are happy to hear that reaching our team directly made your overall experience smooth and simple. Thank you so much for sharing your positive feedback with us.

Avaliado com 3 de um total de 5 estrelas

Would have liked a bit more…

Would have liked a bit more communication from the driver or the hotel. The hotel shower was, shall we say, difficult.

30 de setembro de 2026
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Resposta da National Holidays

Thank you for your feedback. We will review our driver communication and inspect the bathroom facilities.

Avaliado com 4 de um total de 5 estrelas

COTSWOLDS

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information throughout the day. Excursions were good, enjoyed them.
Hotel was nice, clean/comfortable bed and our bathroom had recently been upgraded. Hotel is slowly being refurbished where required. Pleasantly surprised after reading the reviews. Staff at reception nice and accommodating. Meals were buffet, plenty of choice and hot. Have booked another break and would recommend National Holidays.

30 de setembro de 2026
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Resposta da National Holidays

We appreciate your positive feedback and are delighted to hear that you had such an enjoyable trip with us. We are pleased that your driver made such a great impression by balancing humor with a strong focus on safety, punctuality, and helpful updates. It is wonderful to know that the planned outings added to your enjoyment and that the accommodation exceeded your expectations. Hearing that the clean room, updated bathroom facilities, welcoming front desk team, and hot buffet options made your stay comfortable brings us great joy. We are glad you had a great experience, and we look forward to welcoming you on your next booked break.

Avaliado com 5 de um total de 5 estrelas

Good value for money trip to London

Good value for money trip to London. Plenty of time to take in a matinee show and get something to eat before onward travel to hotel. Comfortable and clean room/bed. Lovely breakfast. Included activity on day of return (afternoon tea). Lots of walking but we enjoy that. Will do this trip again.

30 de setembro de 2026
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Resposta da National Holidays

Thank you for sharing such a wonderful 5-star review. It is fantastic to hear that you enjoyed the theater, delicious dining options, and the afternoon tea activity. We are delighted that the room provided a comfortable stay and that the overall trip offered great value. It will be a pleasure to welcome you back on another trip in the future.

Avaliado com 4 de um total de 5 estrelas

Well organised trip

Very well organised, everything went according to plan. We saw the Queen’s ‘Life in Style’ exhibition which we really enjoyed. There was a lot of travelling into and out of London and we found that we had too much time on the Saturday before we could board the coach for the hotel, that is why I dropped a star. Otherwise everything was great - clean coach, friendly driver, good hotel.

30 de setembro de 2026
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Resposta da National Holidays

We are glad you enjoyed your experience seeing the special royal exhibition, and we appreciate your kind words about our clean coach, friendly driver, and comfortable hotel. We also appreciate your constructive feedback regarding the Saturday schedule and the extended waiting time before departing for the accommodation. We aim to balance travel schedules effectively, and we will review this itinerary to improve the overall flow for future trips.

Avaliado com 3 de um total de 5 estrelas

Lovely Yorkshire eventually

We had a great time but the travelling was so long..picked up at 6.00am arrived at Skipton at just after 1pm....it would have been better just picking up just people in the west midlands and then straight to Skipton but we went Dudley Walsall Stafford one I've forgot Stockport Manchester Bolton Skipton...7hrs we only had a few hours on Skipton before we were picked up to go to our hotel. Also a bit misleading saying river cruise it was the Leeds & Liverpool canal

19 de setembro de 2026
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Resposta da National Holidays

Thank you for taking the time to share your feedback with us. We appreciate your positive note about enjoying your overall time, but we hear your concerns regarding the extended coach itinerary and the specific description of the boat trip.

We aim to balance convenient local pickups with direct travel times, and we recognize that spending seven hours on the road limited your leisure time in the market town. We are also reviewing our promotional descriptions to ensure our itinerary details accurately reflect the waterway used for the excursion.

Our team will evaluate these route schedules and tour details to improve future journeys and enhance the overall experience for our guests.

Avaliado com 5 de um total de 5 estrelas

The booking was hassle free and got…

The booking was hassle free and got lots of information about other events

30 de setembro de 2026
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Resposta da National Holidays

We are thrilled to know that you enjoyed a smooth reservation process and found our event details helpful.

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