Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Ver mais
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Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Ver mais
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told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Ver mais
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It was a very good holiday. The hotel was well-situated, comfortable, and clean. The staff were friendly courteous and helpful and the food was of good quality and quantity. Would be happy to stay the... Ver mais
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Detalhes da empresa
Sobre National Holidays
Escrito pela empresa
The Home of Brilliant Value Coach Breaks
Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.
With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!
From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.
Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.
Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.
Visit our website to find out more and book >>> www.nationalholidays.com.
Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.
With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!
From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.
Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.
Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.
Visit our website to find out more and book >>> www.nationalholidays.com.
Escrito pela empresa
Informações de contato
111 High St, GL50 1DW, Cheltenham, Reino Unido
- 03332 342 498
- enquiries@nationalholidays.com
- nationalholidays.com
4,1
Muito Bom
13 mil avaliações
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Overall experience good
29 de setembro de 2026
Resposta da National Holidays
Thank you for your great feedback !
Bus and journey good
Bus and journey good. Friendly driver who gave lots of refreshment stops and very knowledgeable of the areas we were visiting.
The reason for the low score was because of the hotel in Aberdeen. Although my expectations weren’t that high knowing Britannia are a budget hotel chain, I was extremely shocked at the room we stayed in. The bed looked a mess. First night couldn’t sleep because of the springs in the mattress so second night had to put the duvet from the single bed in top of the mattress. All in all the food was rubbish and the hotel needs demolishing. The hotel in Edinburgh was as I expected from a budget hotel but at least the room and bed were comfortable and the food much improved.
21 de setembro de 2026
Resposta da National Holidays
We appreciate you sharing your feedback regarding your recent trip. We are pleased to hear that you enjoyed the bus journey and found our driver friendly and knowledgeable. However, we are truly concerned to learn about your disappointing experience at the Aberdeen hotel, particularly regarding the room's condition and the food quality. We are also glad to hear that the Edinburgh hotel met your expectations for a budget stay. We are taking your comments about the Aberdeen hotel very seriously as we continuously strive to improve our accommodations and guest satisfaction.
The driver was good at driving,but…
The driver was good at driving,but nothing else.
He was not a people person at all.No information,about the coach,about the hotel,about trips.
The hotel was clean and tidy,food was good,staff were ok.
28 de setembro de 2026
Resposta da National Holidays
Thank you for your feedback. We're concerned to hear about the lack of information from the driver and will address this internally to improve our service. We appreciate you highlighting the positive aspects of your hotel stay.
Durham
Durham - Holy Island - Beamish - 2 nights 3days. 25 - 27 Sept. 2026 - Fantastic holiday and amazing value. Coach driver Callum was amazing. Thank you National Holidays. 🙂😎
25 de setembro de 2026
Avaliação não solicitada
Resposta da National Holidays
We're so happy to hear you had a fantastic holiday and found it to be amazing value! We are especially pleased that our coach driver, Callum, made such a positive impression. Thank you for your wonderful feedback.
Driver was unhelpful and grumpy
Driver was unhelpful and grumpy. Spent the first few days telling us he was supposed to be on leave and not driving us. Never communicated what the times for pick ups were. The coach was very uncomfortable and very tight for space and a 13 hr journey was not our best experience travelling. The seat configuration was completely different from the seating guide in the website and many of the other travellers and us were sitting in different seats from the ones we had picked. We will definitely have a very long think about whether we will travel with national holidays again or start using another company.
14 de setembro de 2026
Resposta da National Holidays
We appreciate you taking the time to share your detailed feedback regarding your recent journey. We are genuinely concerned to hear about the issues you encountered with the driver's conduct and communication, as well as the discomfort and space constraints on the coach during your 13-hour trip. We also note your frustration regarding the discrepancy between the seating guide and the actual seat configuration. We are actively reviewing these points with our team to understand what went wrong and to prevent similar occurrences. Your experience is important to us, and we are committed to improving our services.
Great holiday
Great holiday
Lovely hotel and good day trips
Only downside was the coach
28 de setembro de 2026
Resposta da National Holidays
We're so happy you enjoyed your holiday and the day trips! We appreciate your feedback regarding the coach.
Excellent driver
Because our driver Bruce was excellent, very helpful, approachable, and very easy to talk to
6 de setembro de 2026
Resposta da National Holidays
We're so pleased to hear you had such a positive experience with our driver! It's wonderful to know they were helpful, approachable, and easy to talk to. Thank you for your kind words!
The lady was very helpful x
28 de setembro de 2026
Resposta da National Holidays
We are delighted to hear that our team member provided such helpful assistance. Your positive feedback is greatly appreciated!
Poor hotel food not up to standards…
Poor hotel food not up to standards ,staff wonderful but hotel poor.
13 de setembro de 2026
Resposta da National Holidays
We appreciate you sharing your feedback regarding the food quality. We are genuinely concerned to learn that your dining experience did not meet expectations. We are reviewing our culinary offerings to ensure improvements are made.
Very professional
Very professional, and helpful adviser.
Booked holiday , straight forward process.
26 de setembro de 2026
Resposta da National Holidays
We're glad you found our adviser professional and helpful, and that booking your holiday was a straightforward process. Thank you for your kind words!
Resposta da National Holidays
We're so glad to hear our team provided helpful and knowledgeable assistance when you booked over the phone. Thank you for your kind words!
Resposta da National Holidays
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff to be well-informed and courteous.
Professional driver- value for money trip
Professional driver, straightforward booking, average hotel. Good food. Time to explore Edinburgh
18 de setembro de 2026
Resposta da National Holidays
We're happy to hear you enjoyed the professional driver and good food, and had time to explore. We appreciate your feedback on the hotel.
I was a few days over the discount…
I was a few days over the discount date. It was the small print I did not see.
25 de setembro de 2026
Resposta da National Holidays
We understand your disappointment regarding the discount. We are always working to make our terms clearer.
Operator helpful and friendly
13 de setembro de 2026
Resposta da National Holidays
Thank you for your wonderful review! We are so pleased to hear that our operator was helpful and friendly. We appreciate your kind words.
You advertised 5 days which is not…
You advertised 5 days which is not true. I got picked up in the first day at 12.50pm. I arrived home at 11.30am. How can that be classed as 5 days? The trip to Llanberis was a disaster. 2 and half hours with nothing to do and nowhere to shelter. Ridiculous, didnt continue to Caernarvon as wet through and wanted to go back to the hotel.
21 de setembro de 2026
Resposta da National Holidays
We appreciate you sharing your feedback regarding the trip duration and the experience in Llanberis. We are truly sorry that the itinerary did not meet your expectations, especially the time spent with limited options and the weather conditions. We are reviewing our tour descriptions and planning to ensure a more accurate representation and enjoyable experience for our guests.
Missed the main advent
The main complaint is that we paid to go to the battle of britain airshow and we had to leave before the end ,this is the only reason we went .it was advertised for the airshow .
23 de setembro de 2026
Resposta da National Holidays
We are truly sorry to hear that you had to leave the airshow early, especially since the Battle of Britain display was your primary reason for attending. We understand your disappointment. We are always working to improve our event scheduling. Please do submit a complaint with the details surrounding this event and we would be happy to investigate it for you.
We were on the coach for over 8 hrs…
We were on the coach for over 8 hrs before we reached our destination. I would not have booked the holiday if this was made clear during the booking. While I understand that there have to be pick ups on the way, 8 hrs is not acceptable. I will not book another holiday with you.
23 de setembro de 2026
Resposta da National Holidays
We are truly sorry to hear about the extended coach journey you experienced. We understand an 8-hour travel time is far from ideal and we regret that this was not made clear during your booking process. We are reviewing our communication to ensure this information is transparent for future bookings.
The tour guide Colin was very well…
The tour guide Colin was very well informed and always on hand for help and support. The booking process is easy, but i would like to ba able to pay in instalments.
16 de setembro de 2026
Resposta da National Holidays
We're so pleased to hear that your tour guide was informative and supportive throughout your trip. We also appreciate your feedback regarding the booking process and your suggestion about instalment payments; we'll certainly take that into consideration for future improvements.
The operative I spoke to was extremely…
The operative I spoke to was extremely helpful and professional and booked exactly what I wanted
23 de setembro de 2026
Resposta da National Holidays
We're delighted to hear that our operative was extremely helpful and professional, and successfully booked exactly what you wanted. Thank you for your positive feedback!
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