Quick to get me booked in and replacement done within 2 hours but when i picked my truck up there was black mastic left on my bonnet and the inside wasn't hoovered out, leaving small bits of glass on... Ver mais
A empresa respondeu
Localização
Trocar localização6 Manor Park, Wyndham Street, GU12 4NY Aldershot, Hampshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The window fitter was that came out was a nice guy. Knew what he was doing, and very friendly - always good when you can have good communication with people and you can see they take pride in their j... Ver mais
A empresa respondeu
Great service. Were able to fit me in as requested which was appreciated and the team at the Aldershot depot were very professional and carried out the replacement promptly. Thanks all.
A empresa respondeu
The whole experience was great. Initially getting advice about whether the crack was repairable revealed it was too large due to being within the A-zone. I booked for a replacement screen online & man... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre National Windscreens - Aldershot
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
6 Manor Park, Wyndham Street, GU12 4NY, Aldershot, Hampshire, Reino Unido
- 01252-216-453
4,7
Excelente
839 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful
Very helpful with timing of the appointment and quick to finish the job. After-sales care advice offered as well by very friendly staff.
11 de junho de 2026
Resposta da National Windscreens - Aldershot
We're so pleased to hear we were helpful with your appointment timing and finished the job quickly. We appreciate your kind words about our friendly staff!
Iss Cupola
Although landing the ISS in Aldershot was a bit of a pain the staff were polite and efficient. About 3 hrs later I was blasting off to to explore strange new worlds, to seek out new life and new civilizations, to boldly go where no one has gone before. This would not have been possible with a cracked windscreen in my cupola.
9 de junho de 2026
Resposta da National Windscreens - Aldershot
We are glad we could assist you with your cracked windscreen and get you back on your journey to explore new worlds. We appreciate your kind words about our staff's efficiency.
Cracking performance!
The process was very well organised and the timings accurate. Communication from the technician helped to get the timing right.
2 de junho de 2026
Resposta da National Windscreens - Aldershot
We appreciate your positive feedback! We're glad our process was well-organized and our technician's communication helped with the timing.
Really easy
Really easy, booking was easy dropped car off and collected when I finished work but the work was done quickly
1 de junho de 2026
Resposta da National Windscreens - Aldershot
We're happy to hear your booking was easy and the work was done quickly. We appreciate your positive feedback!
Resposta da National Windscreens - Aldershot
We're so pleased you had a positive experience with us. Thank you for your kind words!
Resposta da National Windscreens - Aldershot
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great communtication and quicker then…
Great communtication and quicker then expected
Upon collection everything done was explained well by the technition
Booking was easy online
27 de maio de 2026
Resposta da National Windscreens - Aldershot
We're so glad to hear that our communication was great and the service was quicker than expected. We appreciate you sharing your positive experience!
Resposta da National Windscreens - Aldershot
We are so pleased to hear that you had a great experience with us.
Very fast and efficient
Very fast and efficient. Finished in under 2 hours at their Aldershot site.
15 de maio de 2026
Resposta da National Windscreens - Aldershot
We're so glad to hear about your quick and efficient experience at our Aldershot site! Thank you for your positive feedback.
The Aldershot branch were efficient and…
The Aldershot branch were efficient and very helpful
29 de maio de 2026
Resposta da National Windscreens - Aldershot
We appreciate your positive feedback! We are glad our team was efficient and helpful.
Arrived on time and did an almost…
Arrived on time and did an almost invisible repair in about 20 minutes. Sorted!
28 de maio de 2026
Resposta da National Windscreens - Aldershot
We're so glad we could provide a quick, invisible repair for you. Thank you for your kind words!
When I met the fitter I said don’t use…
When I met the fitter I said don’t use the wipers once you have fitted the new screen as they had all glass in them from the broken screen as I have new ones to go on and he called once done and put keys through the door and when I went and checked they had put the wipes on and have scratched the new screen have reported it but not had a call back yet
I do need this sorted as stated in the above I am still waiting on a call back that’s has t happened and I haven’t used the van since as need it sorted
27 de maio de 2026
Resposta da National Windscreens - Aldershot
Thank you for your feedback. We sincerely apologize for the issues you experienced with your recent service. We are sorry that your instructions were not followed, resulting in a scratched screen. If you would like us to look into this, please contact us with your details, at:
CustomerRelations@NationalWindscreens.co.uk
Windscreen replacement
Appointment met on time.Job was done speedily and to my complete satisfaction.
26 de maio de 2026
Resposta da National Windscreens - Aldershot
We're so pleased your appointment was on time and the job was done to your satisfaction. Thank you!
Installation of replacement windscreen…Taunton branch
Installation of replacement windscreen completed very quickly and efficiently. One small problem corrected on the spot.
Staff polite and friendly.
18 de maio de 2026
Resposta da National Windscreens - Aldershot
We appreciate your positive feedback! We're glad the windscreen installation was quick and efficient, and our staff were polite and friendly.
Staff were great and helpful
Staff were great and helpful, Done top job and quick turn around
23 de maio de 2026
Resposta da National Windscreens - Aldershot
We are so pleased to hear about your positive experience with our helpful staff and quick turnaround. Thank you!
Quality work
Easy booking, easy communication and fast work. Great to work with this company.
22 de maio de 2026
Resposta da National Windscreens - Aldershot
We appreciate you sharing that the booking and communication were easy, and our work was fast!
Good efficient service
Good efficient service. But problem with card machines and paying.
15 de maio de 2026
Resposta da National Windscreens - Aldershot
We appreciate your feedback on our service. We're addressing card machine issues.
Resposta da National Windscreens - Aldershot
We're so happy you found our service efficient and quick! We appreciate your kind words.
Was initially told they could replace…
Was initially told they could replace my windscreen with a mobile unit, then advised that in fact it needed calibration and had to be done in the garage. Garage advised after the job that a calibration wasn’t needed. However my automatic wipers are not working. Please can someone contact me regarding getting them fixed presumably calibration is required?
11 de maio de 2026
Resposta da National Windscreens - Aldershot
We appreciate your feedback and apologize for the confusion regarding the calibration and the issue with your automatic wipers. We want to ensure this is resolved. Please expect a call from our team to discuss this further.
This was done on time as booked in.
This was done on time as booked in.
Great welcoming service.
Thank you.
6 de maio de 2026
Resposta da National Windscreens - Aldershot
We are so happy to hear that we were on time and you received great service. Thank you!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.